NorthStar Restoration Services is here to help get residential and commercial policyholders back to normal as quickly as possible. We are a full-service disaster restoration company that offers a friendly team of experienced disaster recovery professionals who are fully prepared to assist with damages caused by fires, floods, smoke, mold, and other disasters.
With over 100 years of combined experience, you can count on NorthStar Restoration Services to provide your policyholder with the peace of mind they need. The reliable professionals at NorthStar Restoration Services will take care of your damage repair needs. With more than 100 years of combined experience behind us, we're not afraid to handle large or complex projects.
Our mission will be to make your home a safe and livable place again. Our friendly team will strive to decrease the stress of having your property restored. We're organized and thorough, so we're able to supply prompt project completion on budget. In addition, our company offers a Priority Response Emergency Plan (PREP) program.
With over 100 years of combined experience, you can count on NorthStar Restoration Services to provide your policyholder with the peace of mind they need. The reliable professionals at NorthStar Restoration Services will take care of your damage repair needs. With more than 100 years of combined experience behind us, we're not afraid to handle large or complex projects.
Our mission will be to make your home a safe and livable place again. Our friendly team will strive to decrease the stress of having your property restored. We're organized and thorough, so we're able to supply prompt project completion on budget. In addition, our company offers a Priority Response Emergency Plan (PREP) program.
Services
The reliable professionals at NorthStar Restoration Services will take care of your damage repair needs. With more than 100 years of combined experience behind us, we're not afraid to handle large or complex projects. Our mission will be to make your home a safe and livable place again. Our friendly team will strive to decrease the stress of having your property restored.
Cleaning up after a natural disaster is never an easy thing to do. Flood damage can be one of the hardest natural disasters to clean up from as well, as there can be residual damage that you need to clean up long after the water has been removed. Here at NorthStar Restoration Services, we specialize in flood damage restoration solutions to help those in need clean up after disasters of all kinds.
Fires can be some of the most devastating disasters ever. Here at NorthStar Restoration Services, we hope that you never have to experience a property fire. However, if your home or property ever suffers major fire damage, then our renovation company is here to help you. At NorthStar, we specialize in fire and smoke restoration services for properties of all shapes and sizes.
Storms can be unpredictable and extremely dangerous phenomena. Even a light storm can cause massive damage to your property under the right circumstances. If you need storm restoration services in Wausau then NorthStar Restoration Services is the perfect partner for you. We can help with all kinds of building repair services - from water damage repair to professional mold treatment.
Unfortunately, not every tenant leaves their property in perfect condition. Whether you're a property owner or going to be a new homeowner, the professionals here at NorthStar Restoration Services can help make your property safe and clean once again with our professional hoarder and biohazard cleanup solutions in Wausau.
Reviews (17)
Nelson Coolidge
Dec 16, 2021
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I was very pleased with the service I received from North Star Restoration. Definitely worth a five star review. Chris was on time (5 minutes early). He quoted me a time of an hour and a half to complete the work. He completed the upholstery cleaning in an hour and twenty minutes. The furniture looks and smells great. He was kind and professional. Well worth the money.
Elaine Rohrs Younger
Dec 12, 2021
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Aaron Kottke
Nov 29, 2021
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Gerry Bauer
Nov 15, 2021
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Critical: Professionalism
Job was bid and planned. Guy did a walk thru prior to work starting. Scope was well defined. 2 guys showed up the day the work was to start and one guy got upset he couldn't have a bottle of water walking thru our plant. Packed up and left. Do not recommend.
Service: Flooring
Job was bid and planned. Guy did a walk thru prior to work starting. Scope was well defined. 2 guys showed up the day the work was to start and one guy got upset he couldn't have a bottle of water walking thru our plant. Packed up and left. Do not recommend.
Service: Flooring
Reese Dahm
Oct 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Clarissa was super helpful. She was able to jump through some hoops and get this done asap for me. The price was awesome for an entire move out carpet clean!!! Techs did a fantastic job!! Looked brand new! Thank you all again!!
Service: Carpet cleaning
Clarissa was super helpful. She was able to jump through some hoops and get this done asap for me. The price was awesome for an entire move out carpet clean!!! Techs did a fantastic job!! Looked brand new! Thank you all again!!
Service: Carpet cleaning
Joalle Desco
Sep 21, 2021
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If it was possible to give negative stars, that is what I would give them. We hired them to clean up the carpets in a home we just purchased, deep clean the entire house and removed all of the junk the previous owner left. We let them know that the prior owner had cats and that there was a strong of urine as well as stains. We asked if they were experienced in removal of animal biologics and were assured multiple times they knew how to handle this and that all the smell and stains were be gone. We also paid to have the dirty/smelly carpet in the family room removed. We told them to use as many
Amy Weller Tallitsch
Sep 20, 2021
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Tim has been cleaning our carpets for years and always does a terrific job. Recently, Mario cleaned our ducts and also did a thorough job. He even noticed an issue with our air conditioner which we hadn't noticed - saving us a possibly bigger issue in the future. Their customer service is outstanding!
Andy & Sarah
Sep 15, 2021
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Karissa and Tim were fantastic. We had a major remodel project go long and had to reschedule multiple times. Karissa was understanding, responsive and super accommodating. The carpet cleaning was long overdue between the construction traffic and our two doodles. Tim did an amazing job, was professional and my house looks and smells wonderful. thanks guys!!!
Kelly Jaje
Jul 25, 2021
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We were very happy with the team that came to clean up from the tornado we had. We met with Josh first and he is excellent at his job. He has passion for what he does and truly cares about your needs. He’s very detailed oriented and a pleasure to talk to. The cleaning crew were phenomenal. Thank you so much for a job well done. Randy and Kelly
Darryl Hamer
May 20, 2021
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A pipe broke in our upstairs bathroom and we walked into extensive damage in the basement and 2 bathrooms. Our PM was Josh Norton and he was absolutely great. In fact the whole team, from the emergency response teams who got there in 12 hrs to the receptionist who answers the phone. They were professional, on time and responsive. They were very… thorough and worked with my insurance company seamlessly. They know their business and they were helpful in guiding us by setting appropriate expectations. I hope I never need them again, but if I do, I won't hesitate to use Northstar Restoration
Melanee Mirek
Apr 30, 2021
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NorthStar came immediately upon my call for help. My sump pump had failed and water had backed up into my finished basement. They immediately set to work helping to move heavy furniture and drying the place up. They did an excellent job and very professional. NorthStar is my first call should I ever need emergency service in the future. I also had them shampoo my upstairs carpet as well and was very pleased with results. Highly recommend NorthStar!
Ashlee Bishop
Apr 21, 2021
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We had them come in to tell us about where our water damage was. They were very helpful and I felt they went above and beyond in coming back when the insurance adjuster came to answer any questions they had. I would have given 5 stars but they asked me to sign an agreement for services which asked me to pay my deductible to them but there was no quote. We did not have them do the work because insurance is replacing everything so there was no need to dry it out and we are doing the replacing ourselves. I would encourage others to go to them, but you may need to ask for a quote.
Katie Staab
Mar 17, 2021
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I was very impressed with the crew from Northstar. John R and Travis did a wonderful job cleaning up the water damage and being very knowledgeable and detailed on explaining what they needed to do. They were super friendly and went above my expectations by being conscious about moving the furniture and decor out of the way so it wouldn’t get damaged or dirty. They even vacuumed and dusted the areas where they had been working. Great job guys. Really appreciated how thorough you were with the job.
Roger W. Sommi Sr
Jun 05, 2020
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Jake Theiler
May 14, 2020
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Jean Greenwood
Feb 08, 2020
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Within one and a half hours, our carpet - which had not been cleaned in over 20 years - looked amazing. The results exponentially exceeded our expectations, the cost was amazingly affordable, and the charming, cheerful, competent service is hard to find nowadays. These folks know what they are doing! Highly recommend.
Sandy Rochon
Sep 21, 2019
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