Roth Carpet Cleaning

Roth Carpet Cleaning is also in the business of taking advantage of the elderly and minorities. My 93 year old grandmother recently used them to clean an expensive carpet. They thought my grandmother was senile. They did absolutely NOTHING to the carpet, with the exception of probably stepping on it. They lied to my grandmother, and intimidated her into not saying anything. They made her feel uncomfortable raising the concern that they left the carpet the way they found it. Instead of righting the wrong. The manager offered to give her a 25% discount. Audacity is at an all time high with Roth

Roth Carpet Cleaning is a wonderful local family business. They were professional, on time, and efficient. They cleaned my carpets and stairs and moved my smaller furniture (can’t expect anyone to move a 8ft wardrobe!). They came between and the window of time they said they would be there and called me before arriving. Billing was simple and easy and the prices were low and fair. I would have then come and clean again. 10/10

Critical: Professionalism
The website says that they move most furniture. No!! I had to move my furniture and a few times the cleaning man helped me. I’m 62 years old with medical problems. Also he came by himself. Never seen that before. Will not recommend Roth Carpets.

Can't recommend Roth enough! The service team did a fantastic job with our carpets and made sure we were happy before they left. I had them go over a few spots during the final walkthrough and they did so without hesitation. I spoke with Dave (supervisor?/owner?) as we had to do a bit of scheduling circus because of the 12/16 snowstorm, but he accommodated as best he could and ended up working out for us perfectly! We will absolutely be using Roth again if we need our carpets cleaned. Thanks again guys!!!!!!

I called Roth Carpet Cleaning in Penn Hills. The appointment was scheduled to my convenience and they workers, Dennis and associate called before and arrived on time. They cleaned my living room, 2 bedrooms, a hallway and 15 steps of carpet. Also, my 3 cushion sofa, 2 chairs and 2 ottomans. And my 4 chairs at the breakfast table. They were not here long at all. Everything they did was amazing. My carpets Look new again. My chairs were also scotch guarded. Thank you Roth for doing such a great job. I highly recommend them and will indeed use them again. Alfreda G
Fox

I don't know how this company is in business. Young guy with straggly clothes pulled up in a hunk of junk old patched up company vehicle with no signs of a company name. Very Unprofessional. Equipment is old and obsolete. Leaking water all over the floor while he was supposedly cleaning the carpet. Loose wires on the back of the machine. I would quess that the equipment did not even clean the carpet.

Severe damage on my hardwood floor from tool being dropped down stairs, have been waiting on a callback or resolution for 4 days with owner or GM with no response - do not recommend!
As a follow up to reply below, it has now been a week and I have zero missed calls as promised from this vendor.

Promises of coming on a diffinate day and not coming.
NOT CALLING TO CANCEL OR RESCHEDULE
and acting not really interested in the appointment.

We had an appointment scheduled well in advance, took the day off,...moved all the furniture around to accommodate the cleaning and if WE had not called..... we would still be waiting.... excuse we got....the technician wasn't coming..... How nice for someone to call ......NOT

and then we were offered a $10 discount......ten dollars......no "im sorry ....nothing"
Needless to say....wont be using Roth the next time, thank you very much

I wanted to write a review for Roth Carpet Cleaning after noticing there was only one and it was very negative. I had an awesome experience with Roth, and will definitely be using them again in the future! I searched high and low for a good carpet cleaning company in Pittsburgh at a decent price. Roth gave me a very reasonable quote and also offered a 25% off coupon on their website, which made it even more affordable!

The woman who scheduled the appointment was very friendly and was able to get me in on my preferred day and time, even with only a few days notice. They called to confirm the day

I got my couches cleaned by Keith. He was so nice and professional. I have a toddler so my cream couches had everything on them from ink to ice cream. When he left my couches looked as clean as the first day I bought them. Will definitely be a repeat customer!

The lady's on the phone where super helpful. And the cleaner called me that morning and was there about the same time as he said he would be. Over all I an happy with the rug cleaning and would use them again.

Unfortunately the quality of the cleaning services offered by Roth Carpet Cleaning has deteriorated from a personalized caring service to an unacceptable level of carelessness, dishonesty and greed. I had this company in the past, but they have since compromised the quality to unacceptable levels, and sadly the customer service is now atrocious.

We called to report a terrible job, by an extremely rude technician (Jeremy) that was done for nearly $600 after we were sold all kinds of extra "scrubbing services" but leaving even the simplest spots behind! After leaving, we found out that

I recently moved out of an apartment and my landlord specified in the lease that I had to get the carpets professionally cleaned as part of the turnover process. As if moving isn't stressful enough, Roth managed to put me into full frenzy mode a couple days before I had to turn in my keys.

After some research, I found that not only did Roth have the best prices given the incredibly small space I was having cleaned (two rooms about 10x10 ft. each plus the hallway/landing outside of my door) but there was also a 30% off coupon on the website that I just had to mention when booking. Roth did