For over 84 years, Carl's TV has been servicing Electronics. Since expanding our service department at the end of 2010, we now have become the only factory authorized service center for Macomb, St. Clair, Sanilac, Lapeer, and Oakland Counties. We carry a large inventory of electronic and appliance parts.
As an Appliance parts wholesaler, you are always guaranteed the lowest pricing and free over night shipping. Our Factory Trained Technicians have the most up to date equipment for that quick repair of your Electronics and appliances. We supply software updates for those products needed in this ever changing world.
All products are repaired in house and we have over the counter specialists that can answer any questions you may have. No need to call the manufacturer anymore. We are the manufacturer representatives so give us a call today and let our award winning tech center help you! Carl's TV has in stock refurbished TV's and appliances backed by an in-house warranty included in the price!
As an Appliance parts wholesaler, you are always guaranteed the lowest pricing and free over night shipping. Our Factory Trained Technicians have the most up to date equipment for that quick repair of your Electronics and appliances. We supply software updates for those products needed in this ever changing world.
All products are repaired in house and we have over the counter specialists that can answer any questions you may have. No need to call the manufacturer anymore. We are the manufacturer representatives so give us a call today and let our award winning tech center help you! Carl's TV has in stock refurbished TV's and appliances backed by an in-house warranty included in the price!
Services
1 If your equipment is under warranty, authorized service centers are the only ones that can expedite repairs and bill the manufacturer. 2 Factory authorized service centers are required to have service data on the product, and maintain a subscription so that they have the info as soon as the product is released.
Reviews (10)
Greg Olley
Nov 13, 2021
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Daniel Langholff
Oct 30, 2021
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Kendra Causey
Jul 05, 2021
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Lowes contracted them to come repair my GE stove in which the cooktop stopped working. The repair was unsuccessful and the technician stated that Lowes would have to replace my entire stove, he would contact lowes, and that he would contact me back once he told Lowe’s this. The technician never contacted me back, I had to call Carl’s TV for an update and I spoke with an individual who said he would talk to the technician because apparently the customer has to let Lowe’s know the repair was unsuccessful and call me back. This made zero sense. To no surprise they never called me back. I had
Mike Kaye
Oct 26, 2020
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Kara Potts
Sep 14, 2019
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Carl's TV repair is a joke. Don't waste your time - especially if they are doing warranty work. Lowes had them "come out" to check out if my repair was under warranty. They didn't come. They asked me to send pictures and then when Lowes said they wouldn't cover the repair, they blamed me for having bad pictures and not explaining the problem well enough to them. I asked Lowes for a second opinion and the next company they sent out was very professional and they were sure that the repair would be covered. It was.
Another thing...when I discussed with Carl's Electric about paying for the repair
Another thing...when I discussed with Carl's Electric about paying for the repair
Ryan Crawford
Oct 25, 2018
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Do not use this company, service was an absolute joke. Had a dime stuck in my wash machine pump, service rep said I needed a new board and pump were burned up in 5 minutes. I fixed it my self in 30 min and made 20 cents per hour in the process lol. Never use this company if you value your $85. Good luck if you do.
Ronald Lefchick
Dec 29, 2017
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After reading all the negative reviews, I too was very apprehensive to have service on my Samsung dryer with an extended warranty through Lowes. I couldn't have been so wrong because the service was great. I can't speak for all the technicians, although I would hope they have the same demeanor as the fellow that serviced my dryer, like Rich. My dryer was making a lot of a rattling noise and of course it didn't do it when he came to look at it, but he suggested that I could record the sound when it does happen and then it would help to diagnose the problem. After a week it started doing it again
Lorraine Hoover
Nov 21, 2017
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Carl's TV in Richmond is not really customer oriented. They took a 5 minute look at my gas stove, then said the repair part was no longer available so couldn't fix it. Cost me $85.00 for that. From another Port Huron repair business I've found out that there is a repair that will be made on it with a one year warranty, so we are not real happy with Carl's way of doing business.
Dan Dowd
Sep 06, 2017
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NEGATIVE STARS!! HORRIBLE EXPERIENCE. I wished I had researched their track record, perhaps I would have learned a valuable and costly mistake in trusting them to get the job done. Instead, Carls TV and Appliance costed me 3 days of time, showing up late to appointments, $85 for a 3 minute service call in which they only opened my fridge to confirm the model number and said they already know exactly what's wrong. After ordering the wrong part, and wouldn't rush the new one, I decided to move on. They were not empathetic to our frustration of not having a working fridge for 3 weeks. Never called
TThompson
Sep 14, 2016
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