Pronto Plumbers
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Pronto Plumbers
We know these are challenging and uncertain times, but you can count on Pronto Plumbers to care for all of your essential plumbing and HVAC needs. Because we deeply care for our community's well being, we have implemented zero contact service calls to minimize any person to person contact and keep you and your family safe.

We are all in this together. Clean and disinfect frequently touched surfaces daily. Cover your nose and mouth with a tissue when coughing or sneezing and immediately after throw tissue away. If tissue isn't available, cough or sneeze into your elbow or sleeve, not your hands. If you must go out in public, practice social distancing by keeping a distance of at least six feet from people.

Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives the very best service. We strive to exceed expectations by ensuring that all plumbing work is completed to the highest standards.
Services
Pronto Plumbers has proudly served the greater El Paso area for over 100 years. Founded on the determination of forming strong trust bonds with our customers, we continually strive to treat all customers, both new and long time, with the same care and attention. All of our technicians are skilled and licensed, ready to provide you with the highest quality of service.
Reviews (10)
Enrique Sarabia
Enrique Sarabia
Nov 01, 2021
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Critical: Professionalism, Quality, Value
Plumber replaced copper tubing which was not the issue wasted 500.00 he did not check where the leak was coming from. The problem was the refrigerator tubing where the water was leaking.
Service: Pipe repair
Smiths
Smiths
Sep 02, 2021
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Came out same day, changed out a bad washing machine valve. Great work just thought 300 was a bit much. Guess you pay for fast service.
Nala M.
Nala M.
Jul 03, 2021
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Critical: Professionalism, Quality, Responsiveness
Called to make an appointment and not long after the receptionist answered and I was explaining my issue she hanged up. Terrible customer service.
Letty Lopez
Letty Lopez
Feb 19, 2021
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The Pronto team were fantastic from the receptionist Mrs. Sylvia to the plumbers. They were all very helpful, knowledgeable and professional. I would highly recommend them to anyone. If you are looking for professional, honest, and good quality job Pronto plumbers are the ones to call. Thank you Pronto plumbing team for all your help.
John Crowley
John Crowley
Nov 19, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The service is always professional, timely, courteous and good value. I use them for major jobs and semi-annual inspections and testing
Services: Outdoor system repair, Boiler installation
Reyna Rodriguez
Reyna Rodriguez
Sep 05, 2020
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I used pronto plumbers about 20 years ago, and they were honest and courteous then, so today when I had huge problem with the main line and water everywhere inside my house, I tried them first. The call wasn’t guaranteed because they had a busy morning and close at 2:00, so I added my name to the queue but shopped around. In case the couldn’t come. I called a few places. One guy was grumpy on the phone and at another place the receptionist never returned my call when I asked for an hourly price. I got worried with all of the bad reviews at those places and decided to hope they could fit me
Luis Palacios
Luis Palacios
Jun 20, 2020
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Had an issue, but the owner quickly contacted me to resolve and made me whole. Overall employees were always professional and courteous.
Service: Drain unblocking
Nick I.
Nick I.
Apr 10, 2020
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Called on a Saturday, they called me back within 15 minutes of opening and were on site that same day before 11am. They repaired the pipe and did an excellent job. No leaks, sturdy install and cosmetics are great too. Would definitely recommend.
Kyle L.
Kyle L.
Nov 02, 2019
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Hired them to install a dishwasher. Took more than 3 hours to do a 1 hour job and then charged over $400 dollars. I questioned the cost as being out of line for the service. Their response was we get $115 per hour and if it takes over 3 hours too bad. Lowered the charge to $370. I paid just to get them out of my house. I would never call them or recommend them. It seems their business model is to take as long as possible to do the work to charge as much as possible no matter the true value of the service. Plumbers standards rate dishwasher replacement as 1 hour job - 2 at the most. These guys
Apolonio G.
Apolonio G.
Jan 06, 2017
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Horrible service and expensive. I called because my rental homes dishwasher was leaking. It's a brand new dishwasher never used in new and all they did is connect a hose that took 5 minutes to charge me a 100$. Definelty will never use them again. Use reliable plumbing there awesome