Whatever your air conditioning, heating, or plumbing needs, Sirius Plumbing and Air Conditioning is here to help. We serve families in Dallas, Plano, Frisco, and surrounding DFW cities. Allow us to introduce ourselves. Sirius Plumbing and Air Conditioning is locally owned and operated. We understand how hard it is when life is interrupted by air conditioning, heating or plumbing on the fritz.
We've fixed thousands of dripping faucets, running toilets, bum condenser units and clogged drains over the years and we hope you will invite us to help you in your home. You know, our neighbors in Texas know their homes face some unique challenges. Dallas air conditioning units are some of the hardest working in the world.
Dallas furnace units may be less strained, but no less important during our inevitable cold snaps. And plumbing systems in various parts of the Dallas/Ft. Worth Metroplex can be strained by our expanding clay soils. That's why its good to have a relationship with a dependable, professional heating, air conditioning and plumbing service provider like Sirius Plumbing and Air Conditioning.
We've fixed thousands of dripping faucets, running toilets, bum condenser units and clogged drains over the years and we hope you will invite us to help you in your home. You know, our neighbors in Texas know their homes face some unique challenges. Dallas air conditioning units are some of the hardest working in the world.
Dallas furnace units may be less strained, but no less important during our inevitable cold snaps. And plumbing systems in various parts of the Dallas/Ft. Worth Metroplex can be strained by our expanding clay soils. That's why its good to have a relationship with a dependable, professional heating, air conditioning and plumbing service provider like Sirius Plumbing and Air Conditioning.
Services
We've all been there, facing a leaky faucet or clogged drain that stops your day in its tracks. At Sirius Plumbing and Air Conditioning, we'll work hard to get your service appointment on the schedule as soon as possible, in a convenient two hour window that won't leave you waiting around all day. We also pledge to treat you and your home with respect, and to do whatever we can to solve your issue right and fast.
The bottom line is: You're tired. You need a change. And we can help you! Here at Sirius Plumbing and Air Conditioning, we are not looking for a lot of people; we are looking for the RIGHT people. You simply need to be highly motivated; love to be part of a team, but work well individually; welcome learning new things; enjoy interacting with people, and be ready for a new challenge every single day.
Life is hectic enough, the last thing you need to worry about is maintaining your HVAC units! Air conditioners and furnaces are among the most expensive and crucial appliances in our homes, and the Sirius Home Comfort Care Program makes it affordable and easy to maintain them. You'll be billed a one-time fee of $129**, and we will not auto-renew your account.
We guarantee any service call we perform at your home. If you are not completely satisfied, we will return 100% of your investment (call for details). If at any time one of our replacement or service repairs fails within ninety days of our visit, we will come back to your home and repair it again at no extra cost to you.
Give us a call for a free estimate, or fill out our 24-hour air conditioning service request at right. Most air conditioners are designed to last 10 -12 years. If yours is around that age, and needing more repairs every summer, it might be time to start thinking about replacing it before you face an AC outage.
Reviews (24)
Danielle Hannifin
Jan 04, 2022
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T. D.
Dec 31, 2021
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Tania Malagon
Dec 04, 2021
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Pratt Jp
Nov 01, 2021
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Joe Hamilton
Oct 31, 2021
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Following is the email I sent to Sirius Plumbing & Air Conditioning:
Subject: Thank You!
To Whom it May Concern:
Just a quick note to let you know how much we appreciated the work that Damien Ray and Chris Gonzoles did for us in getting our under-slab leak precisely located and the leak repaired. They are excellent representatives of Sirius as are all your other representatives who have performed work at our home and this includes your telephone reps. All have always been great to deal with.
Joe & Jo Ellen
Subject: Thank You!
To Whom it May Concern:
Just a quick note to let you know how much we appreciated the work that Damien Ray and Chris Gonzoles did for us in getting our under-slab leak precisely located and the leak repaired. They are excellent representatives of Sirius as are all your other representatives who have performed work at our home and this includes your telephone reps. All have always been great to deal with.
Joe & Jo Ellen
Mindy Berger
Oct 28, 2021
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After using Sirius two times within two weeks, I'm confident to highly recommend them for both AC and plumbing services. They are excellent to work with, professional, and communication is great. The techs explain everything. Brian on the AC side and Victor on the plumbing side were great. I received their contact through American Home Shield and sometimes that's not always a great experience but not with Sirius, they are top notch!!!
Himanshu K.
Oct 28, 2021
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Ariel N.
Aug 20, 2021
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Buyer Beware!! Sirius was sent to my house by my warranty company, which contractually covers all parts and labor for a water heater. Sirius did not want to repair, but only to replace the water heater for $1700 out of my pocket. After hours fighting with AHS (and a 2nd week without hot water), I find out Sirius was in cahoots with AHS, only charging them $225 behind the scenes for my "new" water heater and making up the difference by creating bogus line items and charging me for the job - $1700. These guys are knowingly working with home warranty companies to scam people. I hope they
Kathleen Knight
Aug 04, 2021
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Sirius was a great company to work with! They are the most professional in all regards. Damien did a great job installing our new hot water heater and even took the time to check on the warranty for the hot water heater himself. They gave us an itemized list that explained everything being done. The staff in the office were professional, responsive, polite and knowledgeable. Will us this company again.
Sheri Lawrence
Jul 29, 2021
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Sirius sent Cody out for a seasonal check up. He was very informative and suggested a couple of things that needed to be done to make sure the system was in the best working order. I called back later to schedule the service and they were right on time. A few hours after he left we had an issue. WOW was I surprised when I got a call back and they got someone out later that day to take care of me. The best customer service I have ever had from a service provider. Everyone I spoke to was amazing.
Shawn G.
Jul 13, 2021
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As other people indicated, I also got ripped off by this shady HVAC company. They were sent by American Home Shield to do a small repair, which they turned into a $1600 repair bill to me. The repair I needed only required replacing a Capacitor in my AC unit, however, this company damaged the compressor in my 2 year old AC unit.
Communication with this company was extremely poor as well, instead of explaining me the issue and repair, they just sent me the invoice. When I tried to contact them, I just got a text message that we have sent you the invoice. They expected me to sign a invoice
Communication with this company was extremely poor as well, instead of explaining me the issue and repair, they just sent me the invoice. When I tried to contact them, I just got a text message that we have sent you the invoice. They expected me to sign a invoice
Deb Schulman Silverthorn
May 18, 2021
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Akshay D.
Apr 24, 2021
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As many others have posted here, Sirius Plumbing ends up colluding with AHS in artificially inflating prices for services rendered. I called AHS due to an issue with my water heater, which was covered under warranty. AHS sent out Sirius to complete the job.
Now, despite having warranty that is expected to cover the water heater along with its installation, Sirius ended up charging me $900 in addition to the $125 service charge supposedly for "modifications to be compliant with code". When I asked the contractor why these charges are so exorbitant, he nonchalantly told me that AHS only
Now, despite having warranty that is expected to cover the water heater along with its installation, Sirius ended up charging me $900 in addition to the $125 service charge supposedly for "modifications to be compliant with code". When I asked the contractor why these charges are so exorbitant, he nonchalantly told me that AHS only
Marcus K.
Feb 18, 2021
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This is a review of a service contractor that works with American Home Shield warranty company. Sirius is the company that I was assigned when I submitted a service request for my furnace not working on 2/14/2021, just before the winter storm hit Texas, forcing the rolling blackouts.
Supposedly American Home Shield has a 24-hour scheduling guarantee. Unfortunately, Sirius Plumbing decided not to bother scheduling anything at all, with merely a response that with hazardous road conditions, they would not be servicing anyone. Thus, four days after initially placing the service request, Sirius still
Supposedly American Home Shield has a 24-hour scheduling guarantee. Unfortunately, Sirius Plumbing decided not to bother scheduling anything at all, with merely a response that with hazardous road conditions, they would not be servicing anyone. Thus, four days after initially placing the service request, Sirius still
John P.
Oct 09, 2020
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Steve P.
May 05, 2020
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I'm not one to write reviews, but this company is AWESOME!
I tried Sirius the first time about 3 months ago with a plumbing issue that two other plumbers couldn't fix, and Sirius fixed it properly the first time.
Last night, our AC unit went out. I called Sirius Plumbing & A/C around 10am this morning. A tech was at my home around 1pm the same day, and gave me the news that our condenser was shot and needed to be replaced. He gave me a quote for a new system as well a quote to only replace the condenser. I chose to get a new system, and they were back at my home within an hour
I tried Sirius the first time about 3 months ago with a plumbing issue that two other plumbers couldn't fix, and Sirius fixed it properly the first time.
Last night, our AC unit went out. I called Sirius Plumbing & A/C around 10am this morning. A tech was at my home around 1pm the same day, and gave me the news that our condenser was shot and needed to be replaced. He gave me a quote for a new system as well a quote to only replace the condenser. I chose to get a new system, and they were back at my home within an hour
Mike B.
Apr 04, 2020
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I am a warranty customer (1st strike). I was given a day for appointment, but not a time frame 8-5. I was told regular customers come first. I was told a tech would call me 30 minutes before. I called the morning of the appointment to see if I could get a window or guesstimate. No, I was told by the gentleman, Frank. 8-5. Nice tech, Kenneth showed up. I told him the story, I called a manager , who was really nice and apologetic. The company is professional, just received no help at all from representative. He mentioned twice that I was not a regular customer. That I was a "warrant y customer
Talisha M.
Jan 10, 2020
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Assigned by AHS to service my furnace. The technician Steve arrived promptly. He spent considerable time troubleshooting my furnace uncovering an additional issue. He Took pictures and explained everything to me. He recommended a furnace replacement. I also ended up signing up for their gold membership plan that services your AC and furnace unit, which I later tried to cancel because I forgot I was already signed up with another company. Matt submitted the service order to AHS the same day, to get everything authorized by the next day. The technicians arrived on time for the installation
Judy M.
Dec 11, 2019
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Sirius Plumbing was sent my American Home Shield to repair a water leak in my foundation. They first quoted an OUTRAGEOUS repair estimate, until the insurance company got involved and then the estimate became reasonable. My water had to be turned off the house, and even though they knew that, their technician became ill and they had to delay the repair for a WEEK.... seems they only have one guy that can work. When the repair started, they "discovered" it was worse than expected and once again quoted an OUTRAGEOUS estimate (can you say $50,000) to repair. When I got a second estimate
Dean N.
Nov 24, 2018
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American Home Shield sent Sirius to troubleshoot my AC. After the service call the determined the evaporator needed to be replaced I received an email quote. Even though we had home warranty the quote was for over $2,000. It included lot of things that did not seem necessary. I called and left a message and replied to the original email with questions for clarification. I never received and replay or return call.
The quote included a $250 warranty discount but AHS told gave $470 cash towards repairs with another company.
The quote also included a discount for almost $200 for a "5 star
The quote included a $250 warranty discount but AHS told gave $470 cash towards repairs with another company.
The quote also included a discount for almost $200 for a "5 star
Ken W.
Nov 06, 2018
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Unfortunately, I don't think this review is going to reveal anything new here, but I can and will confirm what others have posted previously.
Water Heater wasn't working early Saturday morning, so I submitted a service request with American Home Shield. The job was assigned to Sirius, who only reached out AFTER I called AHS to cancel the request due to non-response from Sirius. Being an emergency situation on a Saturday, I decided to allow the job to be reassigned to Sirius.
The technician came out, took a look at the water heater, and said it's bad and needs to be replaced. I
Water Heater wasn't working early Saturday morning, so I submitted a service request with American Home Shield. The job was assigned to Sirius, who only reached out AFTER I called AHS to cancel the request due to non-response from Sirius. Being an emergency situation on a Saturday, I decided to allow the job to be reassigned to Sirius.
The technician came out, took a look at the water heater, and said it's bad and needs to be replaced. I
Daniel P.
Dec 17, 2017
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As others have mentioned we had Sirius come out to service something under our American Home Shield warranty. That first encounter was fine and professional and they mentioned they also provide A/C maintenance contracts to service your system in the fall/spring.
A couple weeks later I went on their website and submitted a request to set up a contract. I never heard anything back so I called in a couple weeks later and spoke with someone over the phone to set it up. They supposedly set us up for service and charged my credit card for the next service year.
I asked when they would be scheduling
A couple weeks later I went on their website and submitted a request to set up a contract. I never heard anything back so I called in a couple weeks later and spoke with someone over the phone to set it up. They supposedly set us up for service and charged my credit card for the next service year.
I asked when they would be scheduling
Faith K.
Jul 28, 2017
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Marilyn M.
Jun 08, 2016
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Well, my hot water heater died. Only discovered this as taking a shower and I only had ice cold water! Darn! So put in a repair service request with American Home Shield, and lucky for me, they assigned Sirius as the contractor!
I received a prompt call the same day and service scheduled for the following day. Raymond was here within a very short window of time promised. He quickly diagnosed the problem and went to pick up the necessary part, in terms I could understand, the gas starter or Thermopile.
Raymond was very professional, yet friendly and willing to explain what the problem was
I received a prompt call the same day and service scheduled for the following day. Raymond was here within a very short window of time promised. He quickly diagnosed the problem and went to pick up the necessary part, in terms I could understand, the gas starter or Thermopile.
Raymond was very professional, yet friendly and willing to explain what the problem was
