We have over 15 years of experience working in Colorado Springs, Fountain, Pueblo, and all across the front range. We understand what it takes to get the job done and we have handled every possible HVAC issue that has come up. Experience is key when it comes to solving HVAC problems and being able to spot issues that could become future problems.
Don't make the mistake of hiring an inexperienced HVAC company. We have one of the best reputations in the marketplace. We value our customer's satisfaction and we do everything we possibly can to provide exceptional service each and every time. You should be looking at the company's reputation prior to hiring and we pride ourselves on our spotless reputation.
Whenever you are looking to hire someone to assist with HVAC installation, maintenance, or repair, you want to look for the right insurance for proper protection. We are fully licensed and insured to provide you with the services you might need. Never hire an HVAC company without proper insurance or licensing.
Don't make the mistake of hiring an inexperienced HVAC company. We have one of the best reputations in the marketplace. We value our customer's satisfaction and we do everything we possibly can to provide exceptional service each and every time. You should be looking at the company's reputation prior to hiring and we pride ourselves on our spotless reputation.
Whenever you are looking to hire someone to assist with HVAC installation, maintenance, or repair, you want to look for the right insurance for proper protection. We are fully licensed and insured to provide you with the services you might need. Never hire an HVAC company without proper insurance or licensing.
Services
Basset Heating & Air Conditioning Colorado Springs is a local and proud family-owned, veteran-owned business. We are a customer-focused heating and air conditioning company that was established in 2005. We employ the most highly trained technicians in the industry. Our integrity is unsurpassed. Our goal is to provide you with the best service experience ever.
We are a repair-first company. If it can be fixed affordably, we will recommend that always before recommending expensive replacements. Insulating an attic will make your home feel more comfortable. You'll feel warmer in the winter and cooler in the summer, lower your bills, and make your home more quiet and comfortable.
Are you looking for an estimate? Need a professional opinion on what you need for your home? We're here to help get you all the answers you need to make the best choice for you and your family. If this is an unexpected expense, we've been in your shoes before. Our team will be honest about what needs to be done and what options you have available.
Home Furnace Replacement in Fountain, Black Forest, Manitou Springs, Colorado Springs, and Surrounding Service Areas. You have to recognize the signs and symptoms that show your furnace is in need of replacement. Heaters that are more than 15 years old should be considered for replacement or you could be wasting money in frequent repairs.
Heating and Furnace Repair in Fountain/Black Forest/Manitou Springs and Colorado Springs and Surrounding Service Areas. The effectiveness of a furnace declines after several years of use. Depending on how much and for how many hours a day it is used, it may stop performing optimally after just a few years of purchase.
Reviews (10)
Rodney Siscoe
Jan 04, 2022
Report
They sent out a very nice employee Bobby for a estimate on replacing and installing a new water heater .
I then received 2 other estimates within $20.00 of each $1650 .00 . Unfortunately Basset's estimate was $2400 + almost 1K more . These were for the exact same units Rheem 40 gl waterheater .
I decided on Colorado Comfort Heroes, they came out the same day I called 12/23/2021 and did a SUPER GREAT JOB !
Not only that the warranty for unit , parts AND LABOR was for 6 yrs , 5 more yrs on labor . I was really impressed , my estimate was $1650.00 and that was the exact amount they charged they
I then received 2 other estimates within $20.00 of each $1650 .00 . Unfortunately Basset's estimate was $2400 + almost 1K more . These were for the exact same units Rheem 40 gl waterheater .
I decided on Colorado Comfort Heroes, they came out the same day I called 12/23/2021 and did a SUPER GREAT JOB !
Not only that the warranty for unit , parts AND LABOR was for 6 yrs , 5 more yrs on labor . I was really impressed , my estimate was $1650.00 and that was the exact amount they charged they
Roger Charman
Dec 26, 2021
Report
We had our water heater replaced by Basset last week, and they did a great job. They responded quickly and arrived when they said they would. I want to give a special thanks to Bobby, Brad, Tristan and Kevin. They were very professional, friendly and explained fully all they were doing and why a new water heater should be considered. It was installed on the same day as their inspection. They cleaned up well after themselves, and when some water drained out of the old heater as it was being removed, they quickly grabbed towels and wiped it up. The new heater is working great, and the price was very
Di Gniadek
Dec 16, 2021
Report
We had a water heater that broke in the early morning, after calling around other places that were not able to fit in this repair anytime soon, my daughter found BASSET for me to try. I called Ashley there and she fit us in the same day. The other appointments they had ran later than expected but they still came after 4 o’clock to start the repairs and didn’t leave until almost 8. So nice of them to work overtime and get us taken care of. Everyone we dealt with there was super nice, which was a plus. When you have unexpected repairs that need to be made and paid for, it’s nice when the people
Melissa Powell
Dec 14, 2021
Report
Positive: Quality, Responsiveness
My water heater had flooded my place and they were so kind to fit me in the same day! The guys came out and worked for two hours replacing it. They explained everything as they went and were very helpful. I was so appreciative they could fit me in and they even worked until almost 730pm. I would definitely recommend them!
My water heater had flooded my place and they were so kind to fit me in the same day! The guys came out and worked for two hours replacing it. They explained everything as they went and were very helpful. I was so appreciative they could fit me in and they even worked until almost 730pm. I would definitely recommend them!
Theresa Gwynn
Nov 20, 2021
Report
Toilet replacement: From my call for service to the plumbing specialist notifying me he was on his way, great communication! Plumbing specialist James Heflin and helper Brad were knowledgeable, courteous, efficient. They took out the old toilet and installed the new one ensuring that it worked well and that the pipes were not clogged (I had been concerned about that). Thank you!
Sheryl Smith
Nov 19, 2021
Report
Eric and Christopher were professional and knowledgeable. They listen to me explain what I thought the issue was and they quickly inspected, saw the issues and were able to fix it right away. My neighbor recommended them and I’m very happy we used them. I will be using them from here on out and definitely will be requesting Eric and/or Christopher.
Craig Whitt
Oct 19, 2021
Report
Shout out to James, Kevin, Brad, & Lorenzo..
We were out of town from last Thursday to this last Thursday and came home to a broken hot water heater. Water all over, walls wet etc..
We had one day before we had to be back to work and needed it fixed as in yesterday!!
Andrea that works the phones was awesome saying I can have my guys out there between 8:00-10:00am.
Was like today? As in like in a hour or two??
Asked me to take a pic of our water heater and they would bring a new one right out. Kept in contact with us every step of the way, even called our warranty company and was on the phone
We were out of town from last Thursday to this last Thursday and came home to a broken hot water heater. Water all over, walls wet etc..
We had one day before we had to be back to work and needed it fixed as in yesterday!!
Andrea that works the phones was awesome saying I can have my guys out there between 8:00-10:00am.
Was like today? As in like in a hour or two??
Asked me to take a pic of our water heater and they would bring a new one right out. Kept in contact with us every step of the way, even called our warranty company and was on the phone
Nicole Nunez
Oct 16, 2021
Report
Cheyenne Ellis
Jul 23, 2021
Report
BEWARE IF YOU LIKE CUSTOMER SERVICE!!!
I am disappointed to say the least. Their techs are great, but their administrative office is lacking professionalism on a large scale. They have scheduled an appointment with me going on 3 times now and they didn't show up or communicate at all that their staff or others inspecting their work from the city inspection office were not going to make an appearance. They are quick to say it was a communication error, but the "resolutions" (of not improving their communication methods or training their administrative staff to act in a professional manner) are
I am disappointed to say the least. Their techs are great, but their administrative office is lacking professionalism on a large scale. They have scheduled an appointment with me going on 3 times now and they didn't show up or communicate at all that their staff or others inspecting their work from the city inspection office were not going to make an appearance. They are quick to say it was a communication error, but the "resolutions" (of not improving their communication methods or training their administrative staff to act in a professional manner) are
Edward Merrill
Mar 14, 2021
Report
There are a great many things to say about the service I got from Basset this past week and I would like to start from the beginning. I filled out the online appointment form and got an almost immediate reply and an appointment to come look at my furnace. It was a bit chilly and I got a note with a picture of the serviceman that would show up and a note stating when he would be here which is a great innovation.
Bobby showed up and went right to work diagnosing the problem and as he was cleaning the sensors we got to talking and I asked what was the usual lifetime on a furnace and he said usually
Bobby showed up and went right to work diagnosing the problem and as he was cleaning the sensors we got to talking and I asked what was the usual lifetime on a furnace and he said usually