The Fireplace Guy
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The Fireplace Guy is the one-stop shop for all of your fireplace, chimney, stove and masonry projects in the Anchorage area. We are the sole source provider of construction, cleaning, inspection, installation and repair services for numerous builders, property managers, a leading area retailer as well as many homeowners throughout the Anchorage area.

We have over 10 years of experience in the hearth industry and take great pride in our professional standards and quality of work. We have earned a solid reputation in the community for being a quality service provider proven by our large roster of satisfied customers.

The Fireplace Guy employs knowledgeable and certified technicians along with an experienced management staff that can deliver a cost-effective way to design, renovate or repair your fireplace, wood-stove, chimney or masonry project without sacrificing quality service.
Services
We only sell the best fireplace, stove and chimney products, including fire safety and maintenance products. We also manufacture high quality fire tables and build custom masonry products. We also have relationships with several of the area's leading retailers and distributors of fireplaces, stoves and accessories, so make sure and call us before you buy to ensure you get the best price!
Warped metal of the damper, metal smoke chamber, connector pipe or factory-built metalchimney. Fireplaces come in two general types, masonry fireplaces built entirely of bricks and mortar, and factory built fireplaces consisting of a lightweight metal firebox and a metal chimney.
Reviews (11)
Mary Lee Knight
Mary Lee Knight
Dec 11, 2020
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Below is my original review. Doug reached out and made this right, so I've improved my rating! Apparently there was a glitch in his system, so he sent the invoice, but it didn't come through. He quickly responded to a Facebook message, and provided his direct number. I will be giving this business another chance the next time I need a chimney sweep!
I hired them to inspect two fireplaces on a property I'm helping sell. He supposedly went out on 2/17/2020 and I never received word on recommended repairs or an invoice for the inspections. I've called numerous times and the person answering the phone
Amanda Hurry
Amanda Hurry
Nov 03, 2019
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October 8th 2019 had an horrible experience. Finally showed up 45 mins late after no phone calls. Vacuum filter was not placed correctly so ended up with soot in my house, which took all day to clean and still finding traces nearly a month later. He was suppose to have someone come over and clean the rug and refund me the cost of him cleaning my fireplace to make it right and I have haven’t heard back from him.
Come to find out his business license LLC # 1005811 and professional license # CONS39524 has expired back in December 2017 and his insurance has lapsed August 11th 2019
Clint V.
Clint V.
Jul 31, 2019
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Had an appointment set weeks ago for 11-25. After not receiving any information, I called them at 4:00 pm to see if they were still coming. Was told yes, he is still coming but running late. At 5:13 his answering service called me to tell me he is still coming, but still running late. At 6:30 I called them back and cancelled. Horrible service due to lack of communication, and simply didn't appreciate the no show after waiting weeks to have my chimney cleaned.
Debbie Sis
Debbie Sis
Jan 05, 2019
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Quality work and fair prices. Doug is professional and so refreshing to see someone so passionate about their work. He explained things so well and my gas fireplace is now working perfectly. I highly recommend him.
Mary C.
Mary C.
Nov 21, 2018
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Highly recommend this place if you need anything fixed for your fireplace. We called and needed a fireplace service done with short notice. There was no other company that could get us in timely except them. Special mention to Doug who was very professional and understand that Realtors can't wait 20+ days for an appointment. Quick response time via email, phone or text. Plus they have a nice email invoice feature which is very user friendly. We have nothing but praises for this company!
Dean Rampy
Dean Rampy
Oct 31, 2018
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We had a scheduled service time with a one-hour arrival window for our gas fireplace. At the end of the one-hour window nobody showed up. I called the office. They said they would have Doug call or text. He did not show up; he did not call; he did not text. I still have not received any explanation why he did not keep his appointment nor why he did not contact me to explain his absence. I can accept delays when other jobs take longer than expected, but I cannot accept it when I am never contacted and asked to reschedule. I will never use this guy again.
Carla Nice
Carla Nice
Sep 15, 2018
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I was told by another company that the work could not be done and the whole fireplace needed replaced. I called Doug and he was out to look at the damper the same evening and stayed until 10:30pm doing the work. Not only did he go above and beyond what anyone would do, he fixed the problem and saved the homeowner $5500. I recommend him to anyone.
Maureen Meehan
Maureen Meehan
Nov 12, 2017
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I was given the fireplace guy phone number for an install, with a 2 week turn around time for an estimate. The day before the install, I got a call that this company is unable to work on condo's. You would think they would have known this at the time of booking an appointment. This put my schedule back now at least 2 weeks.
Carrie Parvin
Carrie Parvin
Sep 29, 2017
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I've hired The Fireplace Guy twice now to work on 2 separate fireplaces and he was amazing! He knew exactly what was wrong with each one and how to fix it. He was prompt, courteous, and super knowledgable! He taught me things about my fireplaces that I never would have known, and went above and beyond with his customer service. I will proudly recommended Doug to others.
Pink Anderson
Pink Anderson
Aug 15, 2017
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Doug worked our Eagle River home into his busy schedule in one day. His work, professionalism, and fair pricing was fantastic. I will recommend The Fireplace Guy to anyone who needs fireplace work. Our gas fireplace has never worked nor looked better. Thanks for the personal touch Doug in making it look nicer than ever. Those guys at the Stove place could learn a thing or two from you and your customer service.
Matt Shackle
Matt Shackle
Aug 11, 2017
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I asked the Fireplace guy to inspect my fireplace set up at my condo, because I was having trouble closing the flue. After his initial inspection he showed me the damper rod had been busted on one side due to excessive wear. He suggested a very nominal method to fixing it and I will be taking him up on, after hearing his knowledge and expertise. High quality work, great and friendly customer service. Recommended!