Area Wide Services

Critical: Professionalism, Punctuality
Twice I was told someone would be at my house to replace duct work and twice no one showed up and twice no phone call, when I called them I was told they had alot of emergency calls, I was told they would do the work next week, poor business practices

Positive: Professionalism, Quality, Responsiveness
This was a new install for a new home. The tech, Dustin Jackson, has been out twice and each time did a great job. Very respectful, professional, and explained exactly was was going on. Very satisfied with the services and your tech.
Service: Duct and vent repair

DO NOT USE THIS COMPANY. They will leave you hanging for days and then over charge you for services. I called on Thursday morning to have my split system checked out because it wasn't blowing cold. I was told to expect someone that afternoon. It was MONDAY morning before they showed up. The technician found a loose flange connector that had leaked half of the 410 out. I consider this an installation error, but they don't seem to care about that. They charged me an exorbitant trip charge, plus two hours labor for the guy to walk in and out over and over, on top of the 2 lbs of 410. Contacted the

They just did an excellent job. Our
AC went out and they came to check it out.
The technician did everything he could to get up and running but it was old and just died. He explained our options and we went with a new system. Installed without problems and I love the new system.

Positive: Professionalism
Dustin Jackson from Area Wide Services as the person who came to service our air conditioner today. He was was very courteous and did a great job. He was very knowledgeable and explained his process and our all our questions were answered. We would definitely have him back.
Service: HVAC maintenance

Our technician that came out to do our maintenance today was Dustin Jackson. He was a very nice young man and very thorough. He explained everything in detail and did an amazing job. I appreciate how efficient he was and nice this young man was and your company is lucky to have an employee like Dustin. I hope he is the one that comes to do our service in the future.

Area Wide Service proved to be an excellent HVAC company.
I Called to get a price quote on my spring A/C check and/or maintenance, received a very fair quote along with friendly customer service.
When the technician came out, he was on time and courteous. He gave a couple of tips on care to help my unit function better and extend its life, way beyond what I’ve experienced with other companies.
I’ll be a return customer when my next HVAC drive of maintenance is needed!

Dustin Jackson serviced my air unit today. I have had maintenance agreements with Area Wide for several years and service is sometimes good and sometimes not. In the past, several technicians have reported that they cleaned my outdoor unit when it was not done. Others have reported that they blew out the drain line when it was not done - despite the fact that these services are part of the plan paid for. Although Dustin arrived and did not have the air filters for my unit, which was disappointing, the service he performed was outstanding. He was professional and thorough. It will be interesting

We are extremely happy with the work Area Wide Services has done for us. They had to replace a WHOLE system and did a fantastic job. They worked around some major issues regarding accessibility and helped us solve the problems. Our techs Jimmy and Josue did a fantastic job and were super friendly and knowledgeable! They traveled quite a ways as well and were always on time. The office was always able to work us into their busy schedule in a timely manner. All around a fantastic company to work with. We are replacing another system in a couple/three months and will write another follow up review