Origins is a curated offering of on-trend looks, built with craftsmanship. Its affordable pricing makes it a favorite with first-time buyers who are looking for upscale style on a budget. ServicePoints Series - Measure & Order For the fourth part of our ServicePoints series, we will be looking at how we verify kitchen and bath designs for a new home, and how all the details are accounted for when we submit the order to our manufacturing plant.
In both processes, our goal is to be. To differentiate ourselves in the industry, we have created the Timberlake ServicePoints -sixfoundationalconcepts that our teams follow to educate our partnersaboutthe value we bringtothe homebuilding process. Whilethere are many cabinetry companies that can manufacture cabinetry, we handle the installation volume, accuracy, and attention to detail that modern builders require.
In both processes, our goal is to be. To differentiate ourselves in the industry, we have created the Timberlake ServicePoints -sixfoundationalconcepts that our teams follow to educate our partnersaboutthe value we bringtothe homebuilding process. Whilethere are many cabinetry companies that can manufacture cabinetry, we handle the installation volume, accuracy, and attention to detail that modern builders require.
Services
We help builders provide high-value homes to homebuyers and finish them on schedule, on budget. Our 6-point Built by Service process, advanced technology and responsive local staffing make all the difference. There are 17 factories in our North American manufacturing network. In each one, you'll find hardworking professionals committed to cabinetry that's built to last.
Our goal: help professionals build high-value spaces their customers will love, on time and on budget. That's why all of the top 20 builders partner with us. Whatever your target market, our Built by Service platform helps you offer sought-after homes that are move-in ready and on schedule. Whether you have your own design center or service homebuilders, Timberlake style, quality and service can be an advantage.
Our Built by Service platform is made up of six ServicePoints that manage every facet of the cabinetry for your build, from concept to completion. Add advanced technology and a team of responsive, local professionals. The result? High-value homes across price ranges, finished on schedule, and on budget.
When you know the facts and compare the benefits, it's easy to see how Timberlake stands out from the competition. Check out the ways Timberlake helps you strengthen your advantages in the construction market and build your business. Timberlake uses research and analytics to identify trends, enabling you to offer collections that appeal to consumers of all tastes.
For more than three decades, cabinetry has been Timberlake's sole focus. Our cabinets are built to order and to meet our own exacting standards. We source our own hardwoods and materials, and seasoned builders employ time-tested craftsmanship and advanced manufacturing to produce cabinetry as lasting as it is beautiful.
Reviews (7)
Jason Chalanick
Jul 03, 2019
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Had a one year warranty issue on the face of a cabinet that cracked. The customer service scheduled the time, the installer showed up and did a perfect job. He even placed everything he moved on towels and carpet so that the wood cabinet wouldn't touch my hardwood floors. Then he went to his truck and gave me three touch up color kits for the 3 cabinet colors I have in my house. Exceptional service. I wish I knew his name so I could call the company and tell them how good of a job he did. I see a lot of people gave them a 1 star review for issues. I had none.
Michael
Dec 15, 2018
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Elizabeth Jordan
Aug 17, 2018
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This is a terrible company with a HORRIBLY managed operations department and abhorrent customer service. Here's what we've dealt with so far: Timberlake ordered the wrong door replacement for cabinet, broke new door when technician arrived at house, and the most infuriating, the customer service dept. has made three errors in regard to appointment scheduling They went so far as to call the WRONG CUSTOMER and "confirm" they would cancel our appointment. When I call asking where the technician is, they say they called us, but they DID NOT. Did they take the time to verify you're speaking with the
Chris Morshead
Nov 17, 2017
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Lori Tetterton
Jul 19, 2017
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Absolutely the worst customer service!!! I've been trying for two months to have someone call me from the warranty department about the cabinets hardware that keeps coming unscrewed/falling off hinges, to no avail. House is only two years old. Multiple phone calls to warranty department and no one obviously cares. Please do not purchase cabinets with this business if you have a choice. We didn't, because we built in a neighborhood that contracted with them. Unfortunately, next step is BBB.
Aatish Patel
Jul 14, 2016
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I see that many customers are very happy with this company. But I am not. They have warranty for 5 years which is good but let's say if you have problems after 3-4 years they will say that the cabinets design that you have is no longer out there and need a special order and there you go they will take weeks-months to fix that single cabinet. I had almost whole kitchen cabinets to replace so imagine how long I have been going back and forth. It's been over 1.5 year and still I am left with one cabinet to install. Their customer service is good but the way they work is terrible. Instead of me waiting
Richard Moore
Dec 06, 2015
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They make nice cabinets but that's where the positives end. If you need customer service or have warranty issues, you'll be very disappointed. When you call, you'll always get voice mail, and they never return you calls. Even after going online and submitting an issue to the corporate customer care team, they still can't seem to take care of simple issues. After repeated calls and emails, I still have a broken cabinet drawer in my bathroom after 6 months.
