We would like to thank and honor all of our heroes in the community: members of the military, our first responders, and our educators. If you are a member of these elite groups, please let us know. We have a discount for those who serve us at home and over seas as a small token of appreciation for all your hard work and sacrifices.
American Pools is a local AZ pool service company that is committed to being the only company you will need to handle any and all of your pool needs. We offer top notch pool service, can repair anything, and remodel or construct a whole new pool area for you. We aspire for greatness and take pride in our workmanship.
We will always treat your pool as if it were our own. Our goal is to provide you with a crystal-clear pool and superior customer service that goes the extra mile for you. All you have to do is kick back and enjoy your pool. Our technicians are highly experienced with many years in the industry, and are completely trained, qualified, and are kept up-to-date with the latest changes in pool technology.
American Pools is a local AZ pool service company that is committed to being the only company you will need to handle any and all of your pool needs. We offer top notch pool service, can repair anything, and remodel or construct a whole new pool area for you. We aspire for greatness and take pride in our workmanship.
We will always treat your pool as if it were our own. Our goal is to provide you with a crystal-clear pool and superior customer service that goes the extra mile for you. All you have to do is kick back and enjoy your pool. Our technicians are highly experienced with many years in the industry, and are completely trained, qualified, and are kept up-to-date with the latest changes in pool technology.
Services
Our repair technicians are drug tested, have been in the industry for many years, and receive extensive training in their field to stay up-to-date with new products developments and product recalls. Fully trained in all aspects of our industry, including residential and commercial pool service and repair, we are always improving our skill sets and staying up to date with local, state, and federal codes.
American Pools knows that quality pool plumbing is essential to providing you, your family, and your guests with a pleasant and healthy swimming experience. Proper plumbing ensures the integrity of water flow to minimize water loss control water costs resulting from leaks. Well-maintained pool plumbing is crucial to the efficient operation of your pump and filtration systems that help maintain a superb aquatic experience you expect.
The IntelliCenter Control System for Pool and Spa is the latest automation innovation from Pentair. Easily and intuitively manage the features of your pool and/or spa from anywhere in the world with IntelliCenter's remote access and built-in connectivity for the ultimate in convenient control. Interfaces with iOS, Android mobile devices, Apple Watch and Amazon Echo, enabling owners to check their pools status remotely.
Pool pumps are vital to maintaining clean and healthy water in your swimming pool. American Pools can assist you with your pool pump repair and maintenance needs to ensure that your system is effectively and efficiently circulating your pool water through the filtration system, along with any heating system you may have installed, to ensure that your pool is prepared for your next evening cool-off session or get-together with friends.
We can take a basic pool with just white plaster, and a not-so-pretty backyard, and turn them into a modern gem. We do all our work in-house. We can offer you White Plaster, Colored Plaster, Mini Pebble, landscaping LED lights, artificial lights, fire bowls, water bowls, deck jets, fencing, handrails, ADA lifts, slides, and rock diving boards.
Reviews (10)
Jodi Rodriguez
Nov 14, 2021
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Not even sure how they were still in business after so many issues. Signed up with them and they started construction on a pool. They didn’t even have the permits to start! Thankfully there is the ROC process. They have many open cases against them and a revoked license. That puts a lot of homeowners in a bind including myself! It’s really sad that they have taken all of this money from people. I know what I’ve paid isn’t the work I’ve gotten. They need to be put out of business for good.
Carolyn Baddeley
Nov 02, 2021
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Like someone else said, if there had been honest posts about what a terrible company this was we would have gone with another company to build our pool. From the start it has been unprofessional, shoddy workmanship and the communication is nonexistent! Now they have a revoked license and we, along with several others , are stuck with incomplete projects and struggling to find another company to finish the job.
Lizbeth Villapudua
Nov 02, 2021
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This company is SO unprofessional and will lie to you. they gave a time frame of when the pool would be done and would keep pushing it because they “didn’t have the material yet” which is bs. i have called multiple times nobody answers, no ones even at the office. but of course they still demand customers to pay more than what they should for their deposit and “materials” that never showed up.
Jon C.
Aug 28, 2021
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Had someone written an honest post like this back in 2020, we would have definitely picked a different pool builder.
We debated for months now on posting this because my wife and I try our best to give businesses the benefit of the doubt before we give a bad review. AND... we feared retaliation. Well, at this point we are fed up and confident in discouraging anyone from using American Pools (AP). If you have even minimal expectations, I'm certain AP will disappoint. We truly don't want anyone else to have to deal with what our family has for the past year--especially not at the price we paid.
We debated for months now on posting this because my wife and I try our best to give businesses the benefit of the doubt before we give a bad review. AND... we feared retaliation. Well, at this point we are fed up and confident in discouraging anyone from using American Pools (AP). If you have even minimal expectations, I'm certain AP will disappoint. We truly don't want anyone else to have to deal with what our family has for the past year--especially not at the price we paid.
Julie McDaniel
Aug 25, 2021
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We moved here from California recently, buying a home and this company came highly recommended by our realtor. We regret not doing further research as this has been the worst experience EVER. Lance and Oliver (who apparently has left the company now) talked down about other companies and really were wonderful until after we made the first payment and signed the contract. After that, it has been a struggle to get any communication or get them to follow through with any commitments. This has been our welcome to Arizona ...
We echo both reviews Jon C and Robbie Walker wrote with exact experiences
We echo both reviews Jon C and Robbie Walker wrote with exact experiences
Joann Chang
Apr 30, 2021
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Stopped into the store across the bowling lanes to see if I could get a quote on a new build pool. Made an appointment for the following Friday for 11:30. Lance told me to give them a 30 min buffer and joked that they weren’t like other places that make you wait all day before coming.
Day of the appointment, waited for almost 2 hours and no one came. I even called their number and left messages for Oliver inquiring where they were. No answer and no one showed, so I went to run errands at the store. Lance called me when I was at the store saying he was at my house. I said the appointment was
Day of the appointment, waited for almost 2 hours and no one came. I even called their number and left messages for Oliver inquiring where they were. No answer and no one showed, so I went to run errands at the store. Lance called me when I was at the store saying he was at my house. I said the appointment was
Suzette Kugler
Apr 29, 2021
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From beginning to end they’re very unresponsive do not show up when they say they are going to do horrible work. Each time you give them a check you don’t see them for a week or 10 days. They don’t return phone calls they don’t return text if you’re looking for somebody to build you a pool or to install one look elsewhere.
Oliver look who signs the check for the Tuttle install. The name would be as above. I have to say at this point no you do not do great work.
Oliver look who signs the check for the Tuttle install. The name would be as above. I have to say at this point no you do not do great work.
Stewart Levy
Apr 22, 2021
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They set up an appointment with me after I told them what I needed. I live in Phoenix and their office is located in Chandler maybe 10 to 15 miles from me. Not only did they not show up, they didn't have the courtesy to notify me. I emailed them and then they responded that they looked at my address was in Phoenix which they had and they said that they were not taken any new work in Maricopa County. They could have told me that from the beginning. will never use nor will I recommend them.
Michael Randazzo
Sep 29, 2020
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Elaine Taylor
Jun 30, 2019
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American Pools has been a consistent benefit to our pool needs for nearly two years. Every question, concern, and negotiation has been handled respectfully and with our best interests in mind. In the rare occasions when we have had to confront an employee, the American Pools management has quickly responded to our concerns and dealt professionally with the situation. We will continue to use this company as they strive for perfection in the services they provide, and the customer relations they offer.