Appliance Service
Call now
Call now
Website
Call
Appliance Service
We are taking all necessary precautions and are remaining open during this trying time in our nation to serve our valued customers in their time of need. Please be safe, wash your hands, and socially distance yourself with others. Malfunctioning electrical appliances will no longer remain a trial when you have Appliance Service Company at your service!.

Based in Wilmington, N.C., we undertake repairs of all sorts of appliances belonging to various brands to make your life easier! Be it your dishwasher, refrigerator, garbage disposal, ice machine or any other electrical appliance for that matter - name it and we can repair it! We'll even give you useful tips to keep your appliance running for years to come.

If it's a spare part you are after, then we can replace it. Our over-the-counter sales of spare parts are in great demand as we provide high quality and certified replacement parts for your appliances. We are also warranty service providers of well-reputed brands including Whirlpool, Bosch, Electrolux, Samsung and Sub-Zero, to name a few.
Services
Why should you choose Appliance Service Company for all of your appliance parts and service needs?. We are proud to say Appliance Service Company is a licensed and insured service provider for appliances. We serve both residential and commercial clients. We act as a warranty service provider for a wide range of manufacturing brands.
Here at Appliance Service Company my grandparents started this company in 1969 and began a long lifetime of qualityservice to Wilmington, NC and the surrounding area for all of your appliance repair needs. My mother and father then took the reigns in the mid 80's and although my father has retired (somewhat), my mother is still going strong working in the office.
Here at Appliance Service Company in Wilmington, NC we can do any job from changing out a garbage disposal, repairing your washer or dryer, or a leaky dishwasher, to replacing a thermostat or any major job on your refrigerators and ice machines like in this video. Just call (910)763-6414 to set up an appointment.
Reviews (20)
Genie Lancaster
Genie Lancaster
Dec 07, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
The repair person did a great job.?
Service: Refrigerator repair
Doreen Koval Bill
Doreen Koval Bill
Nov 26, 2021
Report
Best we have ever used. Prompt, efficient, great service and office help in-spite of supply issues everywhere. Managed to diagnose and fix a freezer problem that others have missed for years. We highly recommend.
Jennifer Morris
Jennifer Morris
Jun 16, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very happy with Appliance Service Co. I was in a pinch and needed a service call at a clients home and they were able to fit me in, even though everyone is so busy these days. The technician arrived within the expected time frame and contacted me as soon as he was able to inspect and repair a dryer for us. Thanks again!
Service: Washer/dryer repair
Janet Phifer
Janet Phifer
Jun 07, 2021
Report
Had a water dispenser issue It was fixed in February and it reoccurred in May They will not honor any service or repairs after 30 DAYS even if it’s the same problem Very disappointed and would not recommend
Bryan Doane
Bryan Doane
May 20, 2021
Report
They said I needed a costly repair-$400-I hired them to do it. They used a torch on the basket and burned my carpet-they destroyed the basket because it warped from the torch-they didn't tell me they couldn't fix it-they rushed out and said they would call . They called a week later saying it was broken because it was old. They left my washer torn apart-pieces and parts everywhere-I knew they wouldn't come back the way they left a huge mess of pieces and parts. They also borrowed my vice grips--and left with them. They Burned my carpet, destroyed my washer, took my tool and now I have to go to
Mary Beth Cowper
Mary Beth Cowper
May 14, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Refrigerator door hinge was replaced. Repair went great but the park took 8 to 10 weeks to procure.
Service: Refrigerator repair
Warren Jacobs
Warren Jacobs
May 01, 2021
Report
They never returned any of my phone calls, I had to make three trips from Rocky point to their business. I felt very uncomfortable this went on for three going on 3 weeks. I called the Wilmington Police department to see how can I pick up my window unit air condition. Which I paid $42.80 the charge to drop it off. Every single time I called the line was busy. I was on pins and needles the whole time. I couldn't find anything wrong with it. But they wouldn't let me come by to pick it up. And I had to constantly make trips
And finally consulted the Wilmington Police department. I was told to write
Jim Coley
Jim Coley
Apr 13, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Hands down and without a shadow of a doubt this was the best, friendliest and most professional service experience I've ever had.
Service: Refrigerator/freezer repair
Debbie Fritz Fogle
Debbie Fritz Fogle
Mar 24, 2021
Report
Very informative and prompt service. Everyone from the initial phone call to the final appliance technician to fix my problem was A-Plus service, I highly recommend.
Sandee Sublett Mathis
Sandee Sublett Mathis
Mar 17, 2021
Report
I have used Appliance Service Company many times and they never fail me. They are very quick to come for a service call and have always found the problem and was able to fix it in a timely manner.
Patty Hochwalt
Patty Hochwalt
Mar 03, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
John came the same day I called. He took care of the problem promptly and effectively. The cost was not prohibitive. I will keep their card close and definitely will use them again when the need arises.
Service: Washing machine repair
James Whitehurst
James Whitehurst
Feb 26, 2021
Report
They always come when scheduled and complete the job at a fair price. Excellent at diagnosis of problem
Rita Braswell
Rita Braswell
Dec 23, 2020
Report
The technician who came out was very friendly and helpful. he gave us a quote for fixing the dishwasher, which was a lot of money and he didn’t recommend it. he did recommend the best kind of dishwasher to get and things to look for. he also showed me how to get the dirty water out of the bottom of the machine while we wait to get a new one.
Royce Nobles
Royce Nobles
Sep 25, 2020
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very impressed with the whole experience at Appliance Service Company. They communicated well, arrived when they said, did excellent work and charged a very reasonable price. Couldn’t be happier!
Service: Washer/dryer repair
Robert E.
Robert E.
Feb 12, 2019
Report
Could not have had a better experience with getting my Wolf range light switch replaced. After too many requests for warranty repair from the appliance retailer I got ASC's number (and recommendation) from Wolf Customer Service and called. They were quick to order the parts and followed up when it took longer than expected to arrive. I had a service guy here the day after they had parts in hand and he made a twelve step dismantling of knobs and flanges and burners and stove top to access the control panel, replaced the light switch, checked the other switch for the convection fan, then reassembled
Kathy Richter
Kathy Richter
Mar 30, 2018
Report
Excellent company to deal with as far as scheduling an appointment and the actual service. Great experience overall.
David J.
David J.
Jan 04, 2017
Report
Only do business with these folks if you want to be lied to and over charged.........................we will not be calling on them again.....ever!!!!!

blaine and brenda james
wilmington, nc
Rudy S.
Rudy S.
Aug 23, 2016
Report
Third time in a row we have gotten terrific service from ASC. The technicians are knowledgable, courteous and prompt (in fact early today!).

Don't hesitate to call for service.
Mandy H.
Mandy H.
Apr 15, 2016
Report
VERY unprofessional. I've had 3 different service men try to install the same part on 2 different occasions and they all couldn't get the part to a Thermador range installed properly. I visited the shop today and spoke to the owner and was literally yelled at for not being satisfied. I have never seen the owner of a business react in such a rude and unprofessional manner. I will have to take this company to court because $700+ has already been spent and I still don't have what I've paid for.
Scott A.
Scott A.
Jun 04, 2015
Report
These guys are fantastic! I have a rental house in Wilmington and they took care of my stove for me from a distance. They kept in great touch and communicated with me regarding the estimate, parts order, and final bill. It could not have been smoother. If you need an appliance repair in Wilmington, these guys are honest and reliable!