When you want the best, you will forget about the rest! That's the promise of Jim's Old Fashion Service, an AC repair company in Bentonville AR founded on doing it right and doing it best the very first time! We bring over 60 years of HVAC repair experience on every service call we make. Whether it's a routine AC repair or a full HVAC installation, we handle each of our customers as if it's our own mother's house!
We use only the best quality materials and parts, regardless of what the other guys might do to cut corners. We want our customers to be comfortable in their own homes. Our goal is 100% customer satisfaction, because we want to be back each and every time they need us! If you are experiencing an air conditioning emergency, call us immediately at (479) 876-5742 and we will prioritize your service call.
We use only the best quality materials and parts, regardless of what the other guys might do to cut corners. We want our customers to be comfortable in their own homes. Our goal is 100% customer satisfaction, because we want to be back each and every time they need us! If you are experiencing an air conditioning emergency, call us immediately at (479) 876-5742 and we will prioritize your service call.
Services
If you have a problem with your heating or air conditioning, rest assured we can take care of it! We service all makes and models of HVAC equipment, and cover everything from residential to light commercial. We specialize in the repair of air conditioning units, heat pumps, gas furnaces, and ground source / water source heat pumps.
Keep cool and comfortable when it heats up outside with an air conditioner you can rely on. Our home air conditioners and central air conditioners cool the hottest days with reliability and efficiency you can count on year after year. Air handlers make sure newly cooled or heated air gets to every corner in your house, even the tight spaces.
At Jim's Old Fashion Service, we do more than install heating and A/C units. In fact, we take our name very seriously, and it is our goal to provide exceptional service on each and every call. This is the reason we have developed the Energy Savings Agreement (ESA) which is a maintenance agreement we encourage our customers to sign.
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim's was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit.
Your air conditioning system is actually designed with two separate units which perform together to provide you the ultimate comfort you deserve. The unit on the outside of your home contains a liquid refrigerant that is distributed over the coil located indoors. Through this process, the heat and humidity are removed from the air and your comfort is maintained by cooling the house.
Reviews (14)
Krista Miller
Aug 27, 2021
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We had an after hours need. We had someone at our house in under an hour. Every employee from start to finish was kind and professional, which is something lacking at many other places. We were given a quote and once everything was finished, they realized they could save us money on certain items and gave us a cheaper rate. Overall, one of the best customer service we have experienced in a long time. Highly recommend
Virgil Jones
Jul 19, 2021
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We have used Jim's Old Fashion for the past few year. They have been prompt with service call's and always been more than fair on their charges. Their service technicians are always very pleasant and professional. We had them install our unit, American Standard with the service and quality of the unit very good.
Services: Repair AC, Heating maintenance
Services: Repair AC, Heating maintenance
Jay Ryan
Jul 15, 2021
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Critical: Responsiveness
Air conditioner stop working. Called Jim’s 5 time. Left 3 messages. Wife I find out later also called them a couple times. No response either. Website shows they are open. Wasted a morning trying to secure service. Finally called Paschel. They answered immediately and is sending someone out today. Yeah for Paschel!
Air conditioner stop working. Called Jim’s 5 time. Left 3 messages. Wife I find out later also called them a couple times. No response either. Website shows they are open. Wasted a morning trying to secure service. Finally called Paschel. They answered immediately and is sending someone out today. Yeah for Paschel!
Dawn Killmer
Sep 06, 2020
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I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!
Dan Frees
Aug 28, 2020
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G. S.
Jul 02, 2020
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Jim himself is long gone, but these young guys keep the "old fashioned" service going strong. (Note - this company has changed hands a couple of times since Jim, and some of the old, negative reviews below apply to earlier ownership.) I could elaborate on any of these, but to summarize:
- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out
- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure
- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out
- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure
Shelley Fryer
Jun 27, 2020
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Don Teague
Apr 09, 2020
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Mike Dzwonkiewicz
Feb 07, 2020
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Claudette Hays
Dec 22, 2019
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Bettie Dial McBrine
Aug 10, 2019
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Lea Herndon
Jun 28, 2018
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Brian Carroll
Jun 21, 2018
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Valerie Speer Lockhart
Jun 08, 2018
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