Elite Pools & Spas
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Elite Pools & Spas
With more than 30 years of experience, Elite Pools and Spas has been providing the highest quality pools, spas, supplies, and repairs in the area. When it comes to pool service in McHenry, Kane & Lake counties, there's no pool service company more dedicated to their customers than we are.

Our knowledgeable staff is trained and ready to answer any questions you may have about your swimming pool maintenance, pool supplies, or even the hot tubs we have available for purchase.Contact us to learn more! With our level of commitment, you will quickly realize what makes Elite Pools and Spas stand out as the most trustworthy, reliable pool contractor in the area.

Do you want to create the perfect backyard for your home? With our help, you can find the best option whether it's an in-ground pool, above-ground pool, or hot tub! Our wonderful technicians are more than happy to help with all of your hot tub and swimming pool repair needs while keeping your satisfaction as their top priority.
Reviews (10)
Jennifer Ryes
Jennifer Ryes
Sep 18, 2021
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Critical: Professionalism, Quality
Extremely rude, offensive, childish, and disrespectful. For being business owners they sure act like ignorant children. Maybe if they changed their attitudes and the way they treat people, they would get more business and not have so many bad reviews.
Dean Solberg
Dean Solberg
Jul 21, 2021
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Critical: Responsiveness, Value
Very poor customer response. Over charged by at least 75%. Run by husband and wife (and son) who don't care about customer value.
Service: General repairs & maintenance
D. W.
D. W.
Jun 24, 2021
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First time pool opener here, and this is the place to go! Very helpful and thorough, even if there's a line in the store. They took my water sample, printed out a report, made notes, and readied everything I'd need to buy. Call ahead if you need something special.
Jennifer Sanchez
Jennifer Sanchez
May 27, 2021
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Michael and his crew came out and opened our pool for the summer. They were great to work with! Very kind and knowledgeable. My husband and I are first time pool owners so we had a teaching lesson also. Michael was wonderful! He walked me through everything so that I knew how to take care and maintain our pool. We will definitely continue to utilize their services and will recommend them to anyone!
Veronica Clay
Veronica Clay
Jun 03, 2020
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Charged more than what was on the contract after the work was completed! Made a huge mess which we had to get them to clean up after installing a new liner! Charged to connect filter and pump but filter was not working and we got another the next day and didn’t want to come back out to connect after we were already charged for the connection! Terrible customer service! Rude and not professional! Will never work with them again!
Robert Kahle
Robert Kahle
Sep 18, 2018
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I feel they did a horrible job opening my mother in law's pool charged her over 500.00 dollars lit the heater and never checked to see if it works installed the steps wrong and she paid to have the pool cleaned but left sticks and durt in the pool didn't show up when they said they would. This is a 80 year old.
To say the least she and I are very disappointed
Jeannine Budreck
Jeannine Budreck
Nov 21, 2017
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So happy with the great service and knowledgeable staff! They did not only look at our pool water test results, they LISTENED to our water "color" problem and came up with a great solution which resolved within 24 hours. They know pool chemistry!! Thank you for taking the time to listen and resolve our problem quickly and with minimal products/cost.
Huseni Kapasi
Huseni Kapasi
Jun 11, 2015
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I have used Elite Pools and Spas services for opening ,closing and other regular maintenance services. They are very honest and expert on their knowledge and specially Mike is very amazing person, He helped me today on phone to resolve my sand filter issue on phone, It shows that How incredibly professional, he is. I 100% recommend their services to all...
Francisco Vazquez
Francisco Vazquez
Oct 27, 2013
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Elite pool ripped me off!!!! We just bought a house last year (2012) and it came with a large in ground pool that had been abandoned for a couple a years. Mike assured us that within two weeks we would be ready to open. After the initial appointment, they came to clean, but it started to rain, so they left after two hours. I couldn’t believe my eyes when I saw two charges in my account, one for $330.00 and the other for $385.00. He sent me an invoice that only makes sense to them. To make the story short we had to empty the pool and cleaned our self, it took us a couple of days and all that time
Lisa Simon
Lisa Simon
Jul 18, 2013
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I had a horrible experience. I called for a replacement cord for my pump, and the girl who answered my call asked for all the info off of my pump. I gave all that she asked for, and she said she will call me by noon the next day when it comes in on the truck, to come pick it up. I never got a call, and I called several times with no answer, and no return phone call on the message I left. I went in and the girl I placed the order with called her family member on the phone and asked him "Where is the cord? "I told mom it was a cord". She showed me two interlock plug replacements in two different