Suburban Lock was started in 1963 by Larry Barrett Sr. with the goal of providing sales and service on all types of locks and door closers. Larry had begun his career working for a large locksmith in the Chicago area. When Suburban Lock first opened, the business was small with one service vehicle and Larry ran service calls.
As the business grew, Larry added employees and service vehicles. In 1986 an addition was built on to the existing shop, expanding the square footage to about four times the size. Today the company has 28 employees and 16 service vehicles and is still a family owned and operated company. At Suburban Door Check and Lock Service, Our work is 100% guaranteed making us a company you can depend on.Call us today at 630-968-4727 to discuss your lock, door or safe needs.
As the business grew, Larry added employees and service vehicles. In 1986 an addition was built on to the existing shop, expanding the square footage to about four times the size. Today the company has 28 employees and 16 service vehicles and is still a family owned and operated company. At Suburban Door Check and Lock Service, Our work is 100% guaranteed making us a company you can depend on.Call us today at 630-968-4727 to discuss your lock, door or safe needs.
Services
If your locks or security systems are outdated and failing, you shouldn't have to wait to install something stronger. Just call Suburban Lock, where we've provided experienced locksmith services to Chicagoland for more than fifty years. The fact is, it's a tough world out there. For this reason, you need a reliable lock system to block out the dangers and keep your home or business safe and secure.
Making sure your home or business is secure or that you can access your car if your keys are stuck inside is something that Suburban Door Check and Lock Service can help with. We offer a variety of residential and commercial locksmith services, from emergency lockout to re-keying, from safes to new locks.
Whether you work at a bank, a high-rise office, a local retail store, an industrial facility or a high-security government building, Suburban Lock technicians will meet your locks needs. We are trained for all lock, key and security situations. Suburban Door Check and Lock has been providing Chicagoland Business's access and security solutions for over 50 years and we know how to handle any lockout challenge.
Suburban Door & Lock can help you with all your security needs. We use the most up-to-date key and lock technology to ensure that your home is secure. Our 28 employees are trained and licensed to handle any lock or key trouble you come across. Call today for residential locks and more at 630-968-4727 or visit our showroom in Westmont, IL.
Suburban Door Check and Lock will not only furnish and install a new automatic door operator, but can also service an existing one. If your automatic door is giving you trouble, please give us a call. Our company can arrange repair, installation, and maintenance services for any automatic door and always with our specialized technicians.
Reviews (23)
Doug S.
Nov 24, 2021
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I called Suburban Lock on Monday and they came out the very next morning. Mark was an absolute joy to work with. He's been a locksmith for 21 years and was very knowledgeable. I was amazed at how quickly and efficiently he was able to get the recore done. Absolutely outstanding. I'd highly recommend using them.
Rat Fink
Nov 15, 2021
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I mean I'm giving this 4 stars based solely on the gentleman that helped me while there. And I'm using the term helped loosely as he really just tried to find a blank to work with the lock I had lost a key for. I asked what they could do since I still was locked out of the item I was trying to get into, basically he said I could go home and drill the lock out. I mean in my mind, that's why I would come to your shop. I don't have the foggiest idea how to drill locks and put tumblers in. I ended up going down the street to Goldy locks where they also couldn't find a blank, but promptly drilled out
Eric Han
Aug 16, 2021
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Ludly W.
Jun 30, 2020
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Linzy Pinkerton
Oct 19, 2019
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Suburban Lock went above and beyond for me. Prior to even making an appointment an employee (Ryan) corresponded with me about my issue and was even gracious when I considered using a different company. In the end I went with Suburban Lock because of their professionalism, kindness, and knowledge. David did our installation and did an amazing job. He went the extra mile for us and we will definitely be using this company in the future for all our needs. You should too!
Pamela H.
Aug 29, 2019
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Mark installed our front door electronic Schlage lock; he was knowledgeable, friendly and a perfectionist. He arrived on time and the company provided him with antique brass back plates to match the color of the lock I ordered and sent them a picture of beforehand. This was all accomplished in a very short time from my call to them. I would definitely recommend these folks; they might not be the cheapest (vs do it yourself) but Mark's experience and work ethic made it worth it.
Moe Hannon
Aug 09, 2019
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I had an odd situation where my detached garage door was broken - inoperable and unopenable - and I do not have a side/service door. I called Suburban Lock and they had a technician at my house within a half hour. My technician, Johnny, went above and beyond. Not only did he figure out how to use the tiny keyhole at the top of my garage door that pulls out to release the door, he then spent a good amount of time trying to help me figure out how/why the garage door was not working. He spent far more time than need be helping me - not to mention the weather was single digits. Very appreciative of
Cindy E.
Oct 24, 2018
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Suburban Lock is a good quality company, flexible and reasonably priced. Responsive and thorough.
I manage a small commercial building in River North and they treated us as if we were a big account. Tony the sales contact fixed a stubborn entry latch with WD40 when he was there to see the job. (that latch not part of the job) Clint the service tech was instrumental in making sure our needs were met by double checking the work order with me regarding insuring we got the results we expected. He did more than read his work order and do the work. Saved the day.
I manage a small commercial building in River North and they treated us as if we were a big account. Tony the sales contact fixed a stubborn entry latch with WD40 when he was there to see the job. (that latch not part of the job) Clint the service tech was instrumental in making sure our needs were met by double checking the work order with me regarding insuring we got the results we expected. He did more than read his work order and do the work. Saved the day.
John A.
Oct 10, 2018
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Rebecca C.
Sep 05, 2018
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Don G.
Sep 05, 2018
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Careful-will not give returns, this is against company policy. Brought bad lock in then they said made key was bad. Then brought in original key & they even tried to say that was the wrong key. Then said if we bought a new one it would perform the same - even though the new one they showed us worked fine compared to the returned one. This place is like a bad car dealership
Linda Malysa
Jul 27, 2018
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Larry and his employees (Tom D) are truly amazing! I called for service in the morning and less than a half hour Tom was out and opened the door on my garage within 5 minutes. Not only was Tom helpful but he was so sweet and happy. I will only use Suburban in the future (well hopefully not - no offense) but if I need a locksmith this is the only company I will ever use. I typically do not leave reviews however Larry, Tom and Suburban deserve the most amazing review! Please do not be fooled by other companies. I called so many people today who could not give me an amount over the phone. If a company
Debra B.
May 03, 2018
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Sheila C.
Mar 07, 2017
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Connie P.
May 22, 2015
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Joe P.
Dec 05, 2014
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WILL S's review IS MY PROBLEM. YET THEY COULDNT RESOLVE MY PROBLEM. YET THEY DID FOR WILL S. SHAME ON THIS COMPANY.
These people are unfriendly, too busy, and don't care enough to resolve an issue. Instead they'll just look at you like you're stupid and say welp sorry can't do it. When asking what's the policy behind it oh they just don't. Oh...? Really? You 'just don't'? What a load of crap. Maybe If this was some ghetto I could see these rude people having good business. Terrible place. Old smelly. Like th people crusty and degraded.
These people are unfriendly, too busy, and don't care enough to resolve an issue. Instead they'll just look at you like you're stupid and say welp sorry can't do it. When asking what's the policy behind it oh they just don't. Oh...? Really? You 'just don't'? What a load of crap. Maybe If this was some ghetto I could see these rude people having good business. Terrible place. Old smelly. Like th people crusty and degraded.
Joan K.
Aug 13, 2014
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Be careful that Suburban Door and Check Lock can help. I called ahead and gave all the details on the key that I needed. I wanted to make sure they could do the work before I drove out from Chicago.
No luck. When I arrived, they told me no when I asked the same question. Not that they could try or that they were sorry they had given me incorrect information. I wish they had been truthful over the phone.
No luck. When I arrived, they told me no when I asked the same question. Not that they could try or that they were sorry they had given me incorrect information. I wish they had been truthful over the phone.
Becky B.
Oct 19, 2013
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I called Suburban Door Check & Lock Service on a Thursday of this week to get someone to repair my front door latch. They were able to send someone out on Saturday.
From the time I called in and spoke with Bill on the phone, until Tony came out for the repair everything was handled in a professional manner that made me feel I was a valued customer.
Tony called me first thing in the morning to set up a time so we would not be waiting all day and called also to let me know he was running late. He was knowledgeable and competent while doing the repair and made sure everything was in working
From the time I called in and spoke with Bill on the phone, until Tony came out for the repair everything was handled in a professional manner that made me feel I was a valued customer.
Tony called me first thing in the morning to set up a time so we would not be waiting all day and called also to let me know he was running late. He was knowledgeable and competent while doing the repair and made sure everything was in working
Chirag P.
Jul 01, 2013
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Friendly over the phone, friendly service when re-keying my locks, just overall great service and very affordable. I'll be using these guys for any of my future lock/door needs. I do have to give a "thank you" to the Home Depot guy in Darien who told me to get a re-key done instead of installing new locks... and then suggested Suburban to me. So thanks!
Christopher B.
Jul 01, 2013
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Suburban re-keyed my house over 25 years ago (recommended by a neighbor) and I have used them for replacement keys ever since. Used them at my workplace for many years as well for all sorts of lock and door check work. I just called for a problem with a lock at home and they gave me a suggestion to try on my own, before paying for a service call. It worked just fine. I trust and will continue to use Suburban Lock.
Tim K.
Mar 30, 2013
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We had some new locks installed. We got a call at our appointment time that our installer was running late. They asked if it would be OK to reschedule for an hour or two later. We said yes. Dave, our installer, was polite and efficient. Their prices may be a tad high therefore 4 stars instead of 5. We had gone to another locksmith and gotten a quote and placed an order. But then they never showed up so we cancelled the order and went to Suburban.
Sarah R.
May 24, 2011
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Will S.
Jan 17, 2011
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I've been dealing with these folks for a number of years, generally, when I can't get a working copy of a key made, or for unusual locks and/or key situations. We just purchased a new used car, and with our luck, the ignition key had a chip (actually it's a resistor) that only the dealer or a locksmith carries blanks for. I went to several hardware stores, and was continually referred to Suburban Lock. I decided to bite the bullet, and went there with the "chipped" ignition key. I was surprised when the tech made me a key with the same blank without the chip, just to see
