Hartley Lock and Key has been servicing residential, commercial and municipal customers in the greater Bristol, CT area since 1975. We are located at 26 Edrow Road in Bristol. Hartley Lock and Key is owned and operated by David A Hartley who holds the ranking of Certified Master Locksmith by a National Trade group for Locksmiths The Associated Locksmiths of America.
David is also Certified by the Connecticut State Consumer Protection Agency as a Registered Locksmith. Hartley Lock and Key is owner operated so you are always dealing with the owner. We come to you in our fully equipped Mobile shop so we can meet all your service needs at your location. We can rekey your locks and we are a Proud dealer of Medeco High Security Locks that use patented keys to control duplication of keys to authorized parties only.
David is also Certified by the Connecticut State Consumer Protection Agency as a Registered Locksmith. Hartley Lock and Key is owner operated so you are always dealing with the owner. We come to you in our fully equipped Mobile shop so we can meet all your service needs at your location. We can rekey your locks and we are a Proud dealer of Medeco High Security Locks that use patented keys to control duplication of keys to authorized parties only.
Services
Hartley Lock and Key a Bristol based locksmith company owned and operated since 1975 by David A Hartley CML can provide a full range of Locksmith services. I service many types of clients and am proud to say that as a small buisness you will always have my full attention for your Locksmith needs. Are you tired of always leaving messages with no return calls or having to reeducate each service person that comes out to make a repair.
Many people ask about rekeying locks. This is a process a professional locksmith can perform that will render inoperative all previous keys that were issued or have fallen into the wrong hands. In many cases the cost for rekeying locks can be less then throwing the old locks away and buying new locks.
Do not be fooled by big yellow page or online ads that advertise multiple Bristol or Statewide locations. Call their number and ask where their physical location is. Would you be comfortable with a company with no address having your keys? Another practice that has caught on is an out of state phone bank where the person answers the phone with LOCKSMITH and no company name.
Reviews (9)
Charles Rob
Jul 18, 2021
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John L.
Jul 03, 2021
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My wife called after keys had been stolen. She called the police first who informed her to immediately call a locksmith to change the locks for safety. This guy had no patience for her and ended up hangin up on her.
She called a couple other locksmiths all whom offered to come out and change the locks, none rude like this guy.
If you are scared to come out to change locks maybe change careers.
She called a couple other locksmiths all whom offered to come out and change the locks, none rude like this guy.
If you are scared to come out to change locks maybe change careers.
L. L.
Jun 29, 2021
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Rude and unprofessional. Don’t waste your time. He hung up in my face because I asked him to hold while I called my children over to me.
Please don’t waste your time at this business.
These days people need to be understanding that most parents have their children with them throughout the pandemic and should be able to deal with a little background noise.
Please don’t waste your time at this business.
These days people need to be understanding that most parents have their children with them throughout the pandemic and should be able to deal with a little background noise.
L. M.
Jun 18, 2021
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If there was a way to give negative stars I’d give it.
I was with my daughter when she spoke to the locksmith at Harley Locks on speaker phone. My daughter called in a desperate moment after keys to her property had been stolen and she was needing new locks installed. While at the property, she put him on hold to call to her young children for no more than a few seconds and he rudely to her hung up on her.
Not somewhere I’d ever bring my business and I intend to let everyone know.
I was with my daughter when she spoke to the locksmith at Harley Locks on speaker phone. My daughter called in a desperate moment after keys to her property had been stolen and she was needing new locks installed. While at the property, she put him on hold to call to her young children for no more than a few seconds and he rudely to her hung up on her.
Not somewhere I’d ever bring my business and I intend to let everyone know.
Chris Lewis
Oct 24, 2020
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So I called them left a message I did receive a call back promptly I had also called other locksmiths so was just asking a few questions to see who I was speaking with the man on the phone was very abrupt and rude and hung up on me not professional at all for all I know he could be the best locksmith but one of the worst phone conversationalist I ever had the unfortunate displeasure to speak with
Jessica Jusseaume
Nov 19, 2019
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Ariel Legassa
Aug 11, 2018
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Frank Wells
Aug 11, 2017
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I called Hartley Lock and Key to come out and re key a home my wife and I had recently purchased. Mr. Hartley called me back within an hour, and scheduled the job for the same day. He arrived when he said he would, and before he was even all the way out of the service truck, he knew what kind of locks the home had, he had been to the home and done work for the previous owner years ago. I did not realize it when I called for the appointment, but it's the owner himself that shows up to do the work.
Mr. Hartley explained to me exactly what he was doing, and each step of the way he let me watch the
Mr. Hartley explained to me exactly what he was doing, and each step of the way he let me watch the
Mei-Li Sivigny
Aug 21, 2016
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