11/28/2020: We sent out an update on scheduling procedures. As lead times have returned to normal we are making improvements to help meet customers' expectations. If you haven't seen the email please contact your salesperson for details.
Since 1978, Kitchens by Rutenschroer has supplied quality countertop fabrication and installation for kitchen dealers, builders, remodelers and commercial and residential developers in the Cincinnati tri-state area.Since the beginning, KBR's philosophy has been simple, "Quality products with exceptional service makes the difference."
KBR's state-of-the-art facility employs a host of benefits for our customers, including a 40,000 square foot indoor showroom. Our experienced craftsmen utilize our advanced computerized equipment to fabricate the finest countertops in the region. Our customer service, measure and installation teams ensure a flawless and timely product for our customers.
Since 1978, Kitchens by Rutenschroer has supplied quality countertop fabrication and installation for kitchen dealers, builders, remodelers and commercial and residential developers in the Cincinnati tri-state area.Since the beginning, KBR's philosophy has been simple, "Quality products with exceptional service makes the difference."
KBR's state-of-the-art facility employs a host of benefits for our customers, including a 40,000 square foot indoor showroom. Our experienced craftsmen utilize our advanced computerized equipment to fabricate the finest countertops in the region. Our customer service, measure and installation teams ensure a flawless and timely product for our customers.
Services
Kitchens by Rutenschroer is the leading custom countertop manufacturer in the Cincinnati Tri-state area and a leading manufacturer nationally recognized in the United States. We currently service (manufacture and install) Ohio, Indiana, Kentucky, and West Virginia and have shipped manufactured countertops as far as Las Vegas, NV.
A: No, KBR is a wholesale company. We will guide you through the process of purchasing your countertop through a designer or construction/remodeling company. You may also purchase your countertop through a hardware store, as long as you select a do-it-yourself option for installation. That's where we come in!
Reach out to KBR today and we will help you find the right contractor for your kitchen remodel to make it perfect. Quartzite is a highly prized natural stone; consider quartzite for its strength, beauty, and overall durability. Quartz is one of the most popular countertop products on the market right now because of its ability to withstand active kitchens while maintaining an elegant look.
Reviews (12)
Chad Bray
Jan 17, 2022
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Terrible company. They stole my material and then sold it for a profit without asking me about it. They said they held it too long so basically it was theirs. STAY AWAY. They are definitely not customer focused or care about their customers. They offered me nothing for 3 whole slabs they stole from me and sold. I did a large project and 3 whole slabs were extra in it. They even acknowledged it was my material but say that it is irrelevant because the person is not there anymore. Must be nice to double profit off of projects. Be careful they double dip and don’t care to offer anything for their
Evan Kirk
Jan 11, 2022
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Our experience with this company was horrible. We went through Home Depot and KBR is the bottom feeding contractor they sub their work to.
The laser measurement employee came out and spent 3 hours taking" meticulous " measurements, only to have the granite ill fitting and instead of one day to install...it took multiple trips for them..
The install crew must have just been hired as there are multiple problems with fit and finish. Their idea of fixing errors was to run a bead of white caulk across it and smear it smooth with their dirty fingers! Mind you not a stitch of my walls or granite were
The laser measurement employee came out and spent 3 hours taking" meticulous " measurements, only to have the granite ill fitting and instead of one day to install...it took multiple trips for them..
The install crew must have just been hired as there are multiple problems with fit and finish. Their idea of fixing errors was to run a bead of white caulk across it and smear it smooth with their dirty fingers! Mind you not a stitch of my walls or granite were
Madalyn Bartley
Dec 19, 2021
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Niki Swander
Dec 19, 2021
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The call center staff to the installers were courteous and professional. My questions were answered in a timely manner. The two installers, Chris and Ian, were careful to keep the site clean. They also put on a fabulous seam consealer. It looks amazing. The caulk looks great too. I highly recommend KBR for your next project. I will definitely use them again.
Alice Zeiser
Dec 17, 2021
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Carolynne Mielke
Dec 15, 2021
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They handled all communication perfectly. I never felt as though I had slipped through the cracks even though due to supply chain issues I had to wait eight months from the time of purchase to install. Workers were respectful of property and did the work fast and efficiently. I wish I could have worked with them directly instead of stupid Home Depot who made mistake after mistake.
Shanel Wilson
Oct 29, 2021
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James McCutcheon
Sep 15, 2021
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Beware of anyone who subcontracts to this installer for new builds, as they are definitely "builder grade". Sink came detached from the countertop after approximately 18 months, and they will not budge on a one year warranty without not only charging for the service call, but also requiring me to disconnect and reconnect the plumbing (which they refuse to do themselves), tripling the price of the job.
Mike Barker
Sep 03, 2021
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Our new counter top looks great, a perfect fit! KBR was a dream to deal with. From the laser measuring to the final installation everything went great. Their team was on time, friendly, courteous and professional. The cleaned up when they were finished. We could not have asked for a better experience or for better results.
Amanda Berger
Aug 31, 2021
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Chad Schultz
Dec 10, 2020
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This place was absolutely terrible.
We contracted with Kelly Brothers Lumber to install countertops, who then contracted with KBR, who then subcontracted with TM Cooper Home Repair to install our countertops and 2 vanity tops. Yes, 3 middle men.
The job was supposed to be done in 2 days. It took 4.5 days off my time and the installation is still… not correct. I’ll bullet point the issues:
• island top was installed on top of a protruding screw for the dishwasher mount (also installed by KBR) this caused the entire top to be out of level and not sealed. • silica dust and the
We contracted with Kelly Brothers Lumber to install countertops, who then contracted with KBR, who then subcontracted with TM Cooper Home Repair to install our countertops and 2 vanity tops. Yes, 3 middle men.
The job was supposed to be done in 2 days. It took 4.5 days off my time and the installation is still… not correct. I’ll bullet point the issues:
• island top was installed on top of a protruding screw for the dishwasher mount (also installed by KBR) this caused the entire top to be out of level and not sealed. • silica dust and the
Sagar Solanki
Oct 01, 2020
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It took 4+ months to get the countertop installed after I walked into home depot with measurements. KBR went back on their word that they gave to the associate at home depot that they would honor a said price for my countertop. I had to file multiple complaints with BBB to get the order in at the original discussed price, home depot ended up paying… the difference to KBR to get the order in, they were happy to take the extra money from home depot for the order but when the time came to install the countertop, KBR called me and said that I had to take my BBB complaint down or they wouldn
