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Servpro
As a qualified team that can accommodate any size loss that threatens your home or business throughout Monroe, our IICRC-certified SERVPRO professionals stay available 24/7 to offer fast mitigation and recovery solutions to our customers. It has always been our philosophy that no customer should have to wait a moment longer for services that can save their property or their expense for restoration.

We have spent decades compiling a broad inventory of industry-leading equipment to handle emergencies and disasters of any size. Covering all of Monroe Louisiana and surrounding areas, we have recovery solutions that can protect your home or business from the effects of water, fire, mold, storms, flooding, biohazards, and other threats.

We're Faster To Any Size Disaster, and we are here to help restore your property anytime you need us. With over 1,700 Franchises in the U.S. and Canada, there's a SERVPRO nearby and ready to help. SERVPRO of Monroe / West Monroe technicians are highly trained and use advanced equipment and techniques to clean and restore your home.
Services
SERVPRO of Monroe/West Monroe is independently owned and operated by D E Investments, Inc. We operate four franchise businesses located in Louisiana and Arkansas. We currently employ 75 full-time employees and have been in business since 1996. We are proud members of the Disaster Recovery Team with the ability to mobilize on short notice with experienced manpower and specialized equipment to respond nation-wide to large disasters.
Water loss incidents can spread quickly throughout your home or business, posing significant threats to structural integrity and allowing potential hazardous secondary effects like mold growth. With a fast response to these emergencies, our SERVPRO of Monroe / West Monroe team can offer effective mitigation solutions to remove standing water and dry out saturated materials and areas of your property.
Fires might vary in size, severity, and type for your all of Monroe Louisiana and surrounding area homes or businesses, but each of these incidents come with widespread effects that demand professional restoration to recover fully.
We are a Disaster Recovery Team, offering our extensive expertise and industry-leading equipment to disasters and widespread emergencies that threaten our region and its properties since 1999. We are part of an LLRT for large losses and have substantial inventory and high volume of qualified personnel to respond to nation-wide disasters that devastate communities even far from our region.
There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
Reviews (11)
Stephanie Bearden
Stephanie Bearden
Jan 26, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jennifer and Steve at SERVPRO were great! They were super friendly, very informative, and extremely helpful. From the first call, everything was handled very quickly and professionally. I will definitely call them for future services, if needed.
Service: Mold inspection
Carli Hubbard
Carli Hubbard
Jan 01, 2022
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I am an employee at The Bank of Oak Ridge, and we recently used ServPro to help us with mold removal. They were extremely knowledgeable and professional. Mr. Danny and the rest of the staff went above and beyond to help remove the mold, and make sure our employees would be working in a safe environment. Anytime we had a question, Mr. Danny was quick to answer. Any request we had, Mr. Danny would quickly tend to it. I would also like to add that they did an outstanding job helping us restore and clean our warehouse. The Bank of Oak Ridge would highly recommend using ServPro!
Julie Durham
Julie Durham
Oct 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We chose Servpro of Monroe/West Monroe to take care of water damage in our home. Ken was very prompt, professional and communicated well. Thank you for the great service!
Carolyn Carter
Carolyn Carter
Mar 15, 2021
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A large tree fell on my house and destroyed it. My insurance company called ServPro. They came out immediately and went to work inventorying everything in my house and packing it up to remove to storage. This saved many of my things from damage as it was raining into my house since there was no longer a roof. I was in the house when it was destroyed and was in a daze to say the least but the ServPro people just swooped in and took control and handle the situation quickly, professionally and immediately putting me at ease. They were very kind and helpful throughout the process. They not only packed
Connie Miller
Connie Miller
Feb 15, 2021
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They have a great group of people working for them. Very knowledgeable and are always ready to help.
KaraLe Causey
KaraLe Causey
Feb 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
ServPro is the first call we make if we experience water damage at our building. They are professional, knowledgeable and get the job done promptly. We recommend them to any business or person that suffers loss from fire, water, mold, etc.
Service: Water damage cleanup
George Snellings
George Snellings
Oct 17, 2020
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During Hurricane Laura and shortly following the storm Servpro/318 Construction and its subcontractor Kirkland Tree Service had a large tree removed from our home and all of our property photographed, inventoried, boxed and provided off-site contents storage. Their invaluable services are much appreciated. All insurance carriers should engage this company that will, without doubt, mitigate damage claims. A special thanks to Damien Hutchinson and Steve Whipple for follow-up care.
MedCamps Of Louisiana
MedCamps Of Louisiana
Sep 26, 2020
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We had a great experience with Servpro when we had water damage and storm damage to a few buildings on campus due to a tornado that hit. They responded quickly and made the process very smooth and a lot less stressful than it could have been. Their staff was very friendly and attentive. Servpro is a wonderful company with some knowledgeable staff on board. We had a great experience overall and would use again if needed. 10/10 recommend to others!
Rachel Kleinpeter
Rachel Kleinpeter
Aug 29, 2020
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Scheduling an appointment for non-urgent work (like I did) can require some patience since the company has to work around emergency cases that come up unexpectedly. However, when they did come out, they were very professional and a pleasure to work with. They do a great job with working carefully around house furniture.
Services: Mold inspection, Mold removal
Sherry Smith
Sherry Smith
Jul 28, 2020
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I was very pleased with my overall experience with ServPro. Half of my home flooded due to a hot water heater issue. They responded quickly to begin the cleanup process. Jonathon was exceptional with keeping me informed during the whole process and treated me like family while ensuring that everything was completed accurately!! Jonathon and the entire crew that worked was great; very polite and courteous! It made this overwhelming experience much easier to deal with!! Thanks so much and I pray I never have to use your services again (no offense lol) but your company would be the only company I
Carey Tomlinson
Carey Tomlinson
Oct 11, 2019
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Cannot say enough good things about this company. They made a really hard situation much more bearable. We had a couple inches of water in our entire downstairs and thanks to Serve Pro the damage really was minimal! Upstairs where the plumbing problem originated they were even able to save our carpet! They showed up quickly and on time. They followed through until the entire job was completed. Everyone that I spoke with was extremely professional and friendly! Calvin and Ken were top notch and made sure that any question or concern we had was thoroughly discussed! If you have a problem, call them