Artesian Pools is proud to be one of Central Florida's Largest and Oldest in-ground custom pool and spa builders. We are a locally owned company, building quality, custom designed pools around Central Florida. Artesian Pools has the experience of building over 16,000 pools in the area, and the dependability of 42 years in business under the same management and in the same location.
We are proud of our excellent reputation and assure you of our pledge to provide professional, reliable service. For your convenience our showrooms are open 6 days a week. Artesian Pools offers you the stability and long-term experience that is vital when you want first-class results. Increasing the value of your home, your Artesian Pool is a secure investment.
Artesian's solid reputation for innovative design, precision engineering, quality materials, and meticulous workmanship makes us a leader in the industry. Artesian means quality. Artesian Pools has the experience of building over 16,000 pools in the area, and the dependability of 43 years in business under the same management and in the same location.
We are proud of our excellent reputation and assure you of our pledge to provide professional, reliable service. For your convenience our showrooms are open 6 days a week. Artesian Pools offers you the stability and long-term experience that is vital when you want first-class results. Increasing the value of your home, your Artesian Pool is a secure investment.
Artesian's solid reputation for innovative design, precision engineering, quality materials, and meticulous workmanship makes us a leader in the industry. Artesian means quality. Artesian Pools has the experience of building over 16,000 pools in the area, and the dependability of 43 years in business under the same management and in the same location.
Services
Artesian Pools offers you the stability and long-term experience that is vital when you want first-class results. Increasing the value of your home, your Artesian Pool is a secure investment. Artesian's solid reputation for innovative design, precision engineering, quality materials, and meticulous workmanship makes us a leader in the industry.
Artesian Pools is proud to be one of Central Florida's Largest and Oldest in-ground custom pool builder. Orlando Magazine recently picked Artesian Pools as 2019's Best Pool Builder. Since 1976, Artesian Pools has built over 16,000 pools in the area. With over 43 years of experience and under the same management, Artesian Pools gives you the professionalism you deserve.
Would you give over $40,000 of your money to a stranger? If you would, then read no further; just call me. Buying a pool is serious business, and you should take precautions to protect your investment. Because most people are unfamiliar with the swimming pool industry, we have put this guide together to help the consumer to be a more informed buyer.
We tried to send a letter to the Orlando Sentinel praising Charlie Thurston and Artesian Pools for excellent customer service. He always calls me back when I have a "pool issue" and he always has a solution to the issue. I tell everyone who is thinking of installing a pool, to not waste their time trying to "compare and save" and call Artesian Pools.
Reviews (10)
Vanessa Mercado
Oct 25, 2021
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Sales guy Tony was great and Krist as well as the Pool school guy Keith. But it took artesian 5 months after receiving the permit to get started and 4 months to complete. I was fine up until the end because everything was COVID but we’re still not done. They got their full payment from the bank as they work directly with one another but my pool still isn’t complete. This is not the right way to do things. I’m literally waiting for my two water bowls. They don’t even communicate with me regularly to keep me informed. I have to contact them every week. My permits were left outside in the
Donna
Sep 01, 2021
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Critical: Quality
I would not use this company. The designer does not know what he is doing. He needs to get updated on today’s designs. The surface of the pool was not done correctly. There are marks on the bottom of the pool as the finish was not done right. The pool is dark at night. Worst company!
Services: Roadworks, Design
I would not use this company. The designer does not know what he is doing. He needs to get updated on today’s designs. The surface of the pool was not done correctly. There are marks on the bottom of the pool as the finish was not done right. The pool is dark at night. Worst company!
Services: Roadworks, Design
Carlos Figueroa
Jun 08, 2021
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Called Artesian for a quote over a month ago, they said someone would call me back for an estimate, 2 weeks later no one did. Called again, this time they said they would send someone out in 2 weeks and set up an appt for a specific day and time. Day of the appt, no one calls or comes by. When I followed up the guy says “ I texted you at 8am to confirm, since no response I did not go cause you’re an hour away. And I re scheduled and My calendar is booked 2 weeks out”.....I did not reply quick enough because I was working during that time... Unprofessional in my opinion. If there’s an appointed
Pete Zimek
Nov 17, 2020
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If you’re looking for an inexpensive pool, built quickly, then Artesian is not for you. However, if you want to maximize your opportunity to build a custom pool and outdoor living space, then I highly suggest that you consider Artesian Pools of Orlando. Unquestionable, they are more expensive than the cookie cutter pool builders, but we found the premium price we paid more than worth it.
From the beginning, it was obvious that the Artesian team and subcontractors are craftsmen. Starting with the salesperson, through all phases of construction, and into “pool school,” the Artesian staff took
From the beginning, it was obvious that the Artesian team and subcontractors are craftsmen. Starting with the salesperson, through all phases of construction, and into “pool school,” the Artesian staff took
Owen Myers
Aug 16, 2020
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We took our time in selecting a pool company. We designed a pool and then waited an entire year to be sure it was what we wanted to do. We then narrowed it down to two companies and we selected Artesian Pools. We felt comfortable with Tony and felt he was a straight talker. He was super patient with us. He answered all of our questions and all of my many text back and forth.
I have to comment while we were in a "hurry" to get out pool we also wanted it done correctly. We had our pool installed during the Covid 19 pandemic so we understood things might be slower than a normal year. I know enough
I have to comment while we were in a "hurry" to get out pool we also wanted it done correctly. We had our pool installed during the Covid 19 pandemic so we understood things might be slower than a normal year. I know enough
Robert Maggi
Jul 13, 2020
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Artesian Pools is a very reliable company!! So far we have been very pleased with them designing our pool. They are excellent about getting back to us!!! They are also very helpful, and highly knowledgeable. I highly recommend this company. Before going to Artesian pools, we were looking into to getting a pool through Premier Pools. Premier was horrible, and Matt, our designer, never returned any of our calls. Artesian Pools is extremely reliable. Also I highly recommend the sales rep that we had which was Greg Simpson. He is outstanding. We have also dealt with the president of Artesian pools
Osvaldo Rivera
Jul 11, 2020
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My husband and I have had our pool built about 1 year ago. We were very happy with the design and Alex was understanding to my ideas. However, the customer service is very poor. We call and email them with certain issues and we are told By Stephanie that someone came out to the house or we do not receive a response. However, we are never aware of whom and when someone is coming. Our timer has not worked for several weeks. An email was sent out about 3 weeks ago and we didn't get a response. We went to Artesian and met with Stephanie, I informed Stephanie that we would appreciate a call when someone
Sharita Gosa
Jun 22, 2020
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I absolutely LOVE LOVE my new pool! I’ve gotten tons of compliments...it truly exceeded my expectations.
I can’t thank Artesian Pools enough...everyone was timely and professional. Despite my numerous emails, changes and questions. Everyone was so helpful and responsive. Major shout out to Julio...very good guy!
Thanks so much! ❤️
I can’t thank Artesian Pools enough...everyone was timely and professional. Despite my numerous emails, changes and questions. Everyone was so helpful and responsive. Major shout out to Julio...very good guy!
Thanks so much! ❤️
Steve Marsee
Jan 28, 2020
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Today, marks the completion of our home pool project as we’ve gotten the landscaping done, and outdoor furniture in place.
After we decided to build a pool, I interviewed several well recommended and rated pool contractors before choosing Henry Sutton and Artesian Pools. Not only were they comparably priced, Henry’s design vision turned out to be precisely what we envisioned ourselves. We’ve learned that when building a one of a kind custom pool, expect a few delays and unexpected kinks (permitting, add-ons, change orders). When these things happen, it’s crucial to have someone who can
After we decided to build a pool, I interviewed several well recommended and rated pool contractors before choosing Henry Sutton and Artesian Pools. Not only were they comparably priced, Henry’s design vision turned out to be precisely what we envisioned ourselves. We’ve learned that when building a one of a kind custom pool, expect a few delays and unexpected kinks (permitting, add-ons, change orders). When these things happen, it’s crucial to have someone who can
Annie O.
Aug 17, 2019
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****This is an update to our original post. At first, we were less than thrilled with this company.
The biggest issue we had with Artesian was the lack of communication. Many time we received no calls, no notice and just no show when each pool phase were scheduled. We had to contact project manager ourselves each time just to get information of when they would come over.
Positives:
Julio was wonderful to work with, pool school person was very knowledgeable and Stephanie and Ginger took over after and were great to work with. Our pool did come out beautiful. Tony helped my husband and I agree
The biggest issue we had with Artesian was the lack of communication. Many time we received no calls, no notice and just no show when each pool phase were scheduled. We had to contact project manager ourselves each time just to get information of when they would come over.
Positives:
Julio was wonderful to work with, pool school person was very knowledgeable and Stephanie and Ginger took over after and were great to work with. Our pool did come out beautiful. Tony helped my husband and I agree
