A swimming pool is more than an investment in real estate. It is an investment in your family. It changes lifestyles of individual people and entire families. It changes how you exercise, where you eat, what you do in your leisure time and whom you do it with. Many of your favorite memories revolve around swimming pools.
Advertising and marketing experts know this & that is why Hotel advertisements include pictures of their swimming pool. A new housing community or even a cruise liner will feature their swimming pool. They know that it is the epitome of luxury. You and your family will develop your own wonderful memories by your beautiful swimming pool, custom built for you by Pool by Design.
Pool by Design's experienced designers and expert craftsmen can create, just for you and your family, a back yard paradise. A place where you can relax and vacation without travel. Inviting friends over and cooking out by the pool. A game of volley ball or the kids playing Marco polo. This is where dreams come true.
Advertising and marketing experts know this & that is why Hotel advertisements include pictures of their swimming pool. A new housing community or even a cruise liner will feature their swimming pool. They know that it is the epitome of luxury. You and your family will develop your own wonderful memories by your beautiful swimming pool, custom built for you by Pool by Design.
Pool by Design's experienced designers and expert craftsmen can create, just for you and your family, a back yard paradise. A place where you can relax and vacation without travel. Inviting friends over and cooking out by the pool. A game of volley ball or the kids playing Marco polo. This is where dreams come true.
Services
When choosing the company to trust to design and build your new swimming pool project many factors must be considered. The most overwhelming factor is which company has the most experience. As the terrain and soil conditions vary immensely, not just from state to state but from region to region within the state.
There is an art involved, not just in building these items but in positioning them in the garden, and most important, making them burn brightly. Fireplaces come in many shapes and sizes, prefabricated or handbuilt, slender all wide, gas or wood burning. Pool by Design has designed and built them all.
Today, almost any activity you enjoy inside your home you can enjoyed outdoors. Your outdoor room can be simple or more elaborate with a fully functional outdoor kitchen. How elaborate can these outdoor kitchens get? Pool by Design has designed and built hundreds of outdoor living spaces that include kitchens.
Hardscapes are the part of the garden that ties everything together to make it work. It is the infrastructure from which a great landscape design can start. Hardscapes are made up of things like patios, porches, arbors, retaining walls, drainage systems and pools. Whatever your vision, Pool by Design will design and build a functional outdoor living space (hardscapes and garden) just as you imagined it.
Reviews (16)
Summer Horn
Dec 26, 2020
Report
R. C.
Oct 03, 2020
Report
Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon residential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.
Michael Leonard
Sep 04, 2020
Report
We used Pool By Design to build our pool 3 years ago. They nailed the design part of the pool, but it was down hill after that. The owner was rude and combative on numerous occassions. When problems came up, and there were many problems, he did not take ownership and said it was either our problem or "natural causes". We finally gave up on trying to get anywhere with him. I have since called numerous times and left messages for someone to call me back but have had no response. We are now having to have our entire deck replaced because it was not done correctly. I have had four people out to look
Lynzi Eggert
Aug 26, 2020
Report
Positive: Professionalism, Quality, Responsiveness
My family used Pool by Design for the design and build of our pool. We have used several pool company’s before and this was by far the best experience we have had. Owners were very involved and the whole team was very professional. Great experience and highly recommend.
Services: Design, Construction
My family used Pool by Design for the design and build of our pool. We have used several pool company’s before and this was by far the best experience we have had. Owners were very involved and the whole team was very professional. Great experience and highly recommend.
Services: Design, Construction
Richard Manship
Jan 14, 2019
Report
I sent these guys an email asking about a custom pool design I had in mind. The first response was terse and gave me no suggestions or alternatives for the project. When I reached out for more input the response was again terse and very condescending. I had apparently already been written off as not worth their time. After calling them out on the attitude they pretty much asked did I want to spend $50-75k on a pool? I said no thanks only to get the response "I figured". My take was that unless you have $50k+ for your project, don't bother calling these guys.
David Huss
Dec 28, 2017
Report
I used Pool by Design about 10 years ago to build our fabulous pool. We get compliments all the time. And ours wasn't the normal pool install. Intentionally, Pool By Design did the initial excavation and base install and then walked away while we did an addition to our house. Once the addition was complete, they came back and wrapped up the job. We have had no issues. If I ever move and need to have a pool installed, there will only be one company called. Even today, I referred them to a client. Thanks Simon, Tommy and the fabulous team at Pool by Design!
Eric C.
Jun 05, 2017
Report
We are new to Charlotte and decided to build a pool to beat the heat. With much debate and consideration we selected Pool by Design to design and construct our pool. Now that it is completed, we couldn't be happier with our pool and decision to work with PBD.
From the initial meeting with Tommy B. we felt comfortable with the friendly touch. The multitude of possibilities were clearly laid out ... including the varying costs. Deciding on what worked for us was a pressure-free process. Tommy guided us through do's and don'ts without even a hint of an agenda.
From the moment
From the initial meeting with Tommy B. we felt comfortable with the friendly touch. The multitude of possibilities were clearly laid out ... including the varying costs. Deciding on what worked for us was a pressure-free process. Tommy guided us through do's and don'ts without even a hint of an agenda.
From the moment
Alexis W.
May 31, 2017
Report
Jason Radford
Jan 31, 2016
Report
We used Pool By Design to build our pool. They build a great pool and have some amazing stone/rock people that work for them. They surely aren't the biggest pool company around and they don't have the most employees, but the folks who do work there all will do the best to make sure your pool workmanship is done to a superior level. It took a while, but it was done properly. We have personally seen a bunch of pools that they have built and they are ALL amazing. We have also seen pools that were built by other folks in town that weren't so great. In my opinion, Pools by Design and Lombardo Pools
Me N.
Jun 04, 2015
Report
I agree with S.G.'s comments about this company. We had our pool completed over a year ago and the process was a nightmare. Our contractor who had initially recommended them later told us that they build a good product (meaning they have good subs) but that most customers complain a great deal about lack of customer service. Our contractor cautioned us to have everything in writing with this company because they will promise "everything" but will not deliver. Their prices are competitive and that is the reason we went with them but that was a mistake. Next time, we will pay a little
David H.
Jun 04, 2015
Report
I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they are that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round.
I had no intention of building a pool when we started to a remodel and addition
I had no intention of building a pool when we started to a remodel and addition
Kristina H.
Jan 07, 2015
Report
We interviewed several upper end pool companies and made our decision to use Pool by Design primarily on the quality and beauty of their work after seeing and talking to a previous satisfied customer. We trusted Simon and his team to take care of us during and after the construction process. Simon is a creative, ethical and honest guy who stands behind his work. We are thrilled that we have a beautiful custom pool at a fair price. We appreciate the post construction service that they provide and we like supporting a local family run business.
Nicole L.
Dec 20, 2014
Report
Working with Simon, Tommy, Ricky, and Ms Jo at Pool By Design has been an absolute pleasure from start to finish! I consulted a few pool designers in the Charlotte area, including the big national companies and the more local ones like Pool By Design. I was immediately impressed with the amount of time and thoughtfulness both Tommy and Ms Jo showed before we gave them a single dime or even made a strong verbal commitment to use their services. During the project, we became more than just acquaintances in a contractor/resident relationship with these folks. Our daughter went in for what should have
Jim Schmid Photography Jsp
Nov 22, 2014
Report
Pool by Design is a great asset to the swimming pool industry. We have had the pleasure to photograph many of their projects and they are a wonderful client of Jim Schmid Photography.
The whole team are professional, personable, and very accommodating to their clients. I would highly recommend them to anyone looking to redesign or spruce up their backyards to make the whole neighborhood envious! You will only receive excellent quality and workmanship if you choose to use Pool by Design.
The whole team are professional, personable, and very accommodating to their clients. I would highly recommend them to anyone looking to redesign or spruce up their backyards to make the whole neighborhood envious! You will only receive excellent quality and workmanship if you choose to use Pool by Design.
John Camp
Jul 18, 2014
Report
We have not had great experiences the previous times we have resurfaced our pool, nor with redoing our deck. NOT the case with Pools By Design! From the planning stage all the way thru to completion, our experience was excellent! They were thorough and meticulous in their work and many times even did extras to enhance the job that we would never have thought of. I HIGHLY recommend this company if planning a new pool or renovating an old one!
S. G.
Apr 30, 2014
Report
Building a pool with Pool by Design was ABSOLUTELY the worst construction experience I have ever had. I have built 3 homes, 2 commercial offices, and 3 swimming pools. Unless you enjoy being berated and belittled, I cannot recommend Pool by Design. When building a pool, remember that once the hole is dug in the ground, you are stuck with the company until the end. Ricky, the construction superintendent, was rarely on the job site, provided little supervision and failed to deliver on promises that he verbally made. Whenever there was an issue, he would blame Simon, the rude Englishman and