Building Trades Network Drain Rite Plumbing is proudly a member of the South Coast Metro Chapter of Builder Trades Network as the chapters sole plumbing contractor. Instead of wasting your money on Drain Cleaners, try bleach. Bleach can be your friend, not only in cleaning your white clothes, but in keeping certain drains cleaned.
Drains that collect soap and hair, primarily the shower, tub and lavatory, can be helped by an occasional use of bleach down. A settlement has been reached involving the Flushmate III Pressure Assist Flushing System (Flushmate System).Flushmate Systems were installed in various toilet brands, including: American Standard, Crane, Ecotech, Eljer, Gerber, Kohler, Mancesa, Mansfield, Orion, St. Thomas, Universal Rundle, Vitra, Bitromex, and Western Pottery toilets.The settlement provides money to commercial, .
Drains that collect soap and hair, primarily the shower, tub and lavatory, can be helped by an occasional use of bleach down. A settlement has been reached involving the Flushmate III Pressure Assist Flushing System (Flushmate System).Flushmate Systems were installed in various toilet brands, including: American Standard, Crane, Ecotech, Eljer, Gerber, Kohler, Mancesa, Mansfield, Orion, St. Thomas, Universal Rundle, Vitra, Bitromex, and Western Pottery toilets.The settlement provides money to commercial, .
Services
Drain Rite Plumbing was established in 1979 by John Peterson III. Family Owned and operated. Originally primarily a drain cleaning service it developed into a complete plumbing repair operation and has since grown to include Rheem warranty repair of water heaters. We have two full time trucks on the road at any given time operated by John Peterson IV, and Michael Flores.
Instead of wasting your money on Drain Cleaners, try bleach. Bleach can be your friend, not only in cleaning your white clothes, but in keeping certain drains cleaned. Drains that collect soap and hair, primarily the shower, tub and lavatory, can be helped by an occasional use of bleach down. When we determine that a customer has a main line stoppage', the first thing that comes to mind is do you have a main line clean out.
A settlement has been reached involving the Flushmate III Pressure Assist Flushing System (Flushmate System). Flushmate Systems were installed in various toilet brands, including: American Standard, Crane, Ecotech, Eljer, Gerber, Kohler, Mancesa, Mansfield, Orion, St. Thomas, Universal Rundle, Vitra, Bitromex, and Western Pottery toilets.
Reviews (22)
Rnd A.
Dec 28, 2021
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David S.
Dec 22, 2021
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I concur with those who praised Isaac, who came for my Rheem water heater repair. He was very informative, efficient, and friendly. Late 2021 inflation has raised the labor rate to $145 (earlier reviews mention $135), but I'm fine with that: based on experience with doing my own plumbing repairs, there's a 20% chance I'd run into some issue I'm not prepared to handle or might not do perfectly, so when it comes to a gas appliance, I feel safer paying for a pro's knowledge and experience.
Christine L.
Dec 07, 2021
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Giao T.
Sep 15, 2021
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Terry Anderson
Aug 15, 2021
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John L.
May 13, 2021
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Was referred to drain rite from Rheems website. Called them up about a leaky tankless water heater. Tech Issac was sent out, was very friendly and got everything working quickly at a good price. I'm not sure who answered the phone but he was cool too. He asked me questions and I gave him answers, surprised to read the other complaints.
Shawn G.
Feb 10, 2021
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I have used Drain Rite for support for our tankless water heater in the past and had a need for servicing a leaky shower valve. The tech was running early so he called first to make sure he could arrive in advance of the scheduled appointment, which was great!
I had opened up the drywall behind the valve while trying to diagnose the problem myself. Finding a leak from the valve, I knew that there were a couple courses of action that might be required. He replaced the cartridge which, fortunately, addressed the problem. I was concerned that the valve would need replaced, which would involve cutting
I had opened up the drywall behind the valve while trying to diagnose the problem myself. Finding a leak from the valve, I knew that there were a couple courses of action that might be required. He replaced the cartridge which, fortunately, addressed the problem. I was concerned that the valve would need replaced, which would involve cutting
Marianella C.
Jan 12, 2021
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Tod Dang
Oct 28, 2020
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Erick T.
Aug 31, 2020
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YankeesCA T.
Aug 25, 2020
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Drain Rite Plumbing fixed my Rheem water heater when three other reputable plumbing companies could not. Just imagine the trouble I went through as the water heater was down for 5 nights! When you call, don't get mad at John for the issues you are having. Be nice! Make sure you get Isaac to do the job as he is superb - absolutely the gold standard model for what a truly excellent and honest professional should be. Keep up the great work! Thank you for coming out the next morning after I called late in the day prior. Please be safe!
Bill T.
Feb 06, 2020
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Great experience 12.20.19. I'm a DIY. While installing a Rheem water heater burner found a bubble part laying at bottom of burner chamber. Couldn't find what it was and where it goes after extensive internet search. Spoke with John after finding him on Rheem tech list. Described part to him. He knew exactly what it was and what it does. Best of all he could repair same day and was reasonably priced. By the way no hot water past 3 days after even after new burner installed.
Issac showed up at 3 pm. He is young appeared to be wet behind the the ears. He prove me wrong. Showed
Issac showed up at 3 pm. He is young appeared to be wet behind the the ears. He prove me wrong. Showed
Diane V.
Sep 16, 2019
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I had a warranty on my Rheem water heater, and Drain-Rite was a company named as a certified service provider for the warranty. We originally called out the guy who installed it (not from Drain-Rite), but he told me that I had to get a brand new water heater. The hell?! It was only 3.5 years old. So I wanted a second opinion.
Due to the amount of time that elapsed, it only covered parts, not labor. My water heater had an issue with an ignition lockout, and I did not know what that would entail. I initially called another certified service provider, but they quoted me $149 just to diagnose the
Due to the amount of time that elapsed, it only covered parts, not labor. My water heater had an issue with an ignition lockout, and I did not know what that would entail. I initially called another certified service provider, but they quoted me $149 just to diagnose the
Sandy H.
Jul 04, 2019
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Randy N.
May 29, 2019
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After reading some other low ratings for this business and the customers saying the owner was condescending and sarcastic and non-responsive, just look up the last paragraph of the owners response to "Lila's" comments from March 6th, 2019....to wit:
Once the customer gets her rain forecast, she can call us back to schedule the call."
I'll let you make the call on whether the owner is sarcastic or not; on whether he is professional or not; on whether he or his company is one you would love to do business with. Lots of really good companies out there. Just sayin&apos
Once the customer gets her rain forecast, she can call us back to schedule the call."
I'll let you make the call on whether the owner is sarcastic or not; on whether he is professional or not; on whether he or his company is one you would love to do business with. Lots of really good companies out there. Just sayin&apos
Nancy M.
Mar 25, 2019
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Saw the good rating for this business and didn't think to look any further, that was a huge mistake. First off, there are multiple 1 star reviews that have been hidden, scroll to the bottom of the page and you'll see them. I wonder if the reason they have glowing reviews is because they pay Yelp to hide the bad ones.
On further inspection of the sparse 1 star reviews that are shown, they are extremely accurate to what I experience. The man I spoke to on the phone was rude and downright condescending. I asked some questions for clarification and he brushed them off, basically belittling
On further inspection of the sparse 1 star reviews that are shown, they are extremely accurate to what I experience. The man I spoke to on the phone was rude and downright condescending. I asked some questions for clarification and he brushed them off, basically belittling
Minh A.
Mar 06, 2019
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This owner had the worst customer service I have ever seen. He thinks we need him and he doesn't need us. I highly don't reccomend him. I don't know how he has 4 stars. I do see some honest 1 star.
Hopefully this review will help him provide better customer service. Old rude man who prob sit on his desk all day and answer phone calls but still cannot provide a good service. I will never call. Notice all the 1star review.
It's either these 5 stars are from family or people he knows. I go through them and I don't believe it. The one stars are right on point to his rude service
Hopefully this review will help him provide better customer service. Old rude man who prob sit on his desk all day and answer phone calls but still cannot provide a good service. I will never call. Notice all the 1star review.
It's either these 5 stars are from family or people he knows. I go through them and I don't believe it. The one stars are right on point to his rude service
Tony J.
Dec 12, 2018
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We had a new Rheem water heater installed 6 months ago and now the unit's pilot light will not stay not on. Rheem warranty service sent out Drain Rite Plumbing. Michael from Drain Rite promptly replaced the component indicated by the diagnostic readings from the water heater. This unfortunately did not resolve the problem. Michael then began troubleshooting the issue and quickly found the real problem and had it resolved in record time. Michael had everything he needed with him in the truck to handle all possible scenarios. He was professional and is very knowledgeable in his profession
Irma Martinez
Jun 16, 2018
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Mike, the repair man demonstrated such rude and unprofessional customer service to my parents. They sent him to my house to fix our water heater issue and was extremely rude to my mom. My mom let him know that she did not appreciate the way he was speaking to her and later he left our house without saying a word or fixing the issue. We later on call the water heating company again to find out what we can do to get this resolved and explained the situation and the let us know that they would send a different repair man so that we wouldn't have to experience this again. Well today they sent the SAME
Andy K.
Apr 15, 2018
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Our water heater went out, during a cold streak in January. We contacted a plumber who was able to get it started, but who then told us we needed a new Thermocoupler. We were referred to Drain Rite by Rheem since our water heater was still under warranty. Michael came out and repaired the problem, taking the time to explain what he was doing and how everything worked. He was prompt, friendly, and was done in about 30 minutes. If we ever have a water heater problem in the future, Drain Rite will be the first place I call.
thank you.
thank you.
Steve Kim
Nov 27, 2017
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Mia M.
Oct 19, 2017
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