Pool & Spa Depot
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Pool & Spa Depot
Welcome to Pool & Spa Depot, your premier pool and spa dealer serving Nashville, Brentwood, La Vergne, Clarksville, Cookeville, Bowling Green, Kentucky and the surrounding areas since 1996. We continue to proudly provide Middle Tennessee and the Bowling Green, Kentucky area with the best selection of inground pools and above ground pools, equipment, chemicals, portable spas and hot tubs, swim spas, saunas, patio furniture and much more.

When it comes to your backyard, let the experts at Pool & Spa Depot help. With the days getting shorter and temperatures starting to cool off, pool usage may start to dwindle. There's no sign of the pool building boom slowing down, which is leaving many Tennessee and Kentucky homeowners having. Summertime evokes feelings of excitement and laughter especially while spending the day splashing around the pool under the sun.
Services
Nashville Pool Company - Pool Construction & Installation, Maintenance & More in Brentwood, Cookeville & Clarksville. At Pool & Spa Depot, we have expert consultants standing by to answer all of your questions, so don't hesitate to contact us today! A Pool & Spa Depot professional will respond to you as soon as possible.
When you choose to work with Pool & Spa Depot, you're choosing to work with the premier custom pool builder in Middle Tennessee, Bowling Green and the surrounding areas. You're not only choosing a pool construction firm dedicated to exceeding your expectations, but you're also going to get outstanding design and construction of custom inground gunite, vinyl liner and fiberglass pools, as well as above ground, on ground and semi-inground pools.
With over 20,000 above ground pools installed, Pool & Spa Depot can help you choose an above ground pool that will make you return to your backyard to enjoy BBQs and time in the sun. Pool & Spa Depot is proud to offer above ground pool options from Embassy Pools by Doughboy, the leading name in above ground pools, as well as Carvin and Vogue pools.
Elevated bottom rails and base plate for superior sturdiness and deeper insertion of wall support. Technologically advanced stress analysis software used to strategically optimize the geometry of parts. Learn More About Building Your New Above Ground Pool by Downloading Our Above Ground Pool Quick Reference Guide Today!.
Vogue pools are enjoyed by people all around the world, in some of the most punishing climates on earth, from the epic cold and blizzards of Canada, to the arid heat and blazing sun of the Arizona desert. Vogue pools are designed and built to withstand extreme weather, giving Vogue pool owners many years of dependability, beauty, and enjoyment!
Reviews (22)
Marlene Devine
Marlene Devine
Feb 01, 2022
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My husband and I had wonderful service with Cory. He took the time to help us pick out a hit that fit our needs. We did not know there was a store much closer than the Brentwood location so when we asked about it Cory sent us to Clarksville to meet with another salesman. He understood that the extra driving time would mean another 2 hour drive for us. Now that’s an honest salesman! He was spectacular! Thank you Cory for excellent service and an honest sale. You don’t see that much these days.
V. Harrell
V. Harrell
Jan 07, 2022
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Purchased a TN made hot tub from Brentwood location. Barely made a payment and top ripped in 2 different spots. Called to get replaced but of course that wasn’t covered under the “Bumper to Bumper”coverage? So now that the cover is ripped water leaks into hot tub. Terrible customer service
Jeff P.
Jeff P.
Nov 18, 2021
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Upgrading my review. Sales process was fine. We did not get the hot tub we wanted and had to wait a few months, but that was ok. We bought a Jacuzzi brand hot tub. Delivery was fine. Used the hot tub for a few weeks and it stopped working. Had a defective part. Bill came out today and replaced the defective part. Bill is awesome - super knowledgeable! Hot tub is working! Very impressed with the service of Pool & Spa Depot! It was not their fault that the hot tub came with a bad part, but they made up for it with their excellent service. We highly recommend them!
Christy Roth
Christy Roth
Oct 22, 2021
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I love my pool and it is beautiful. However they installed a heater that never worked and I can’t get any updates other than the parts are on order. It’s been four months since my pool was installed and two months since the bad heater was installed.
I don’t want a heater that was dead on arrival. I can’t imagine anyone would find that acceptable in any appliance they buy.
Oct 31 update
They came to replace the control panel of the heater. That did not fix the issue. I called yesterday to report the issue still wasnt resolved and I was assured I’d get a call back within the hour (when
Ronald Howington
Ronald Howington
Oct 02, 2021
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OMG
BRENTWOOD POOL AND SPA DEPOT EXCEEDED OUR EXPECTATIONS!
Ron Neal was able to guide us into an AWESOME POOL!
Our Project manager Jennifer was excellent at commutation and follow up!
Joel and Ben have a very dedicated and hard working crew. Best way to sum this up is instant pool!
I strongly recommend Brentwood Pool and Spa Depot if your looking for quality from start to finish!
Ron H.
Scott Wilder
Scott Wilder
Sep 20, 2021
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Updating rating from previous due to mistake on my behalf. Customer service is good, Sales was great. Yes it will take a while in this environment we live in, but hang in there people, they will get you taken care of. I received regular calls updating me on the my pool order progress and very much appreciated that. Again sorry for the mistaken two stars previously, you guys definitely didn't deserve that.
Dana M.
Dana M.
Sep 11, 2021
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Warning - Shoddy Craftsmanship and Lack of Accountability

I bought a Pool from this company early August 2021. If I had only read the reviews prior I would have gone somewhere else.

They get you to sign a contract which eliminates them from any responsibility from what their installers do. I asked the salesperson upfront, "So does this mean your people are going to destroy my yard?!" She laughed and assured me this wasn't the case.

The workers they sent resembled a crew who the TN state prison had just released. They weren't friendly and had cigarettes hanging out of
Brent M.
Brent M.
Aug 21, 2021
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Terrible customer service. Used car salesman tactics (major charges hidden until the very end of the transaction). I wouldn't do business with this company ever again. Contractor overcharged us on the dig. It took (not exaggerating) 10 phone calls to get ANY money back. When a refund was issued, it was less than half the amount of what we feel we were owed. When we contested this once more, got a call from a mega-rude employee basically telling us to stuff it. I have posted perhaps a total of 4 reviews on yelp in my entire life. This is a company to avoid.
Mathew & Johnna Varni
Mathew & Johnna Varni
Aug 04, 2021
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I would like to thank our salesman, Jeremy Petree. He is very knowledgeable, and when he did not know something, he would get the answer quickly. We also want to thank Q and his installation team. They are a fantastic crew, very diligent and professional. Annette, Krysten, and Kelley with the scheduling team were delightful and helpful in getting our installation schedule. We had questions after the install, and the service team was rapid in getting our questions answered. We are delighted with all the service we received from everyone at Pool & Spa Depot.
Krista W.
Krista W.
Jun 21, 2021
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We are new to owning a pool and chose Pool and Spa Depot for the name. We were incredibly mislead. PLEASE DO NOT USE THEM!!! I wish I could've been warned on this process, but here's my attempt to save someone else. We purchased an 18' above ground pool and were told we had to purchase as a DIY kit and hire their contractor, Hernandez. Nothing has went right. We were responsible for picking the pool up, despite the contractor saying he would. Our pool was sent to the wrong warehouse in KY, not La Vergne as promised. Contractor was a day late and parts were missing from the pool.
Jeff B.
Jeff B.
May 19, 2021
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Don't not do business with this company!!!, they are worse than old school used car salesman... :(

-After spending thousands on a concrete patio for our hot tub, and after two days coordinating the electrical conduit placed within the patio concrete with our salesman - he then informed us (After asking for status only) that our hot tub manufacturer was no longer making the tub at all.

- Truth is the manufacturer just was not selling to pool and spa anymore. The floor models were missing when I picked up my refund very obviously the salesman would see this and know a problem was happening
Mark T.
Mark T.
Mar 31, 2021
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Wow based on the reviews and what the Better Business Bureau says about this company I'm sure that they won't be in business much longer. My families in the market for a pool inground. Thank everyone that left a review to give us a true picture of what the service is like and a reason to steer clear.
Todd R.
Todd R.
Mar 26, 2021
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Issues after Issues. Was not explained some of the "hidden" costs at the beginning and the timeframe. It was always one thing after another with electrical and also the excavating. People are rude and do not listen, I have to explain myself 3 times and then get transferred. Now I just paid $299.00 to open the pool for them to basically take the tarp off. Nothing was explained again when I scheduled the appointment. Lady I spoke to was just full of herself and acted as didn't want to be there or take the time to find out any issue.
Katy C.
Katy C.
Mar 25, 2021
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Pool and spa depot put my pool in several years ago and did a great job. Dealing with the service department ever since has been super hit or miss, but it's the devil you know so I stuck with it. I have never liked that you have to pay up front for all the work, including labor (parts I understand completely), but again...devil you know. Today was the last straw.

My salt cell that they replaced is leaking after a pump repair that they did and they told me it's not their fault, $130 service call to repair it. I asked why it wasn't under warranty and they said the parts would be
Tristian W.
Tristian W.
Feb 23, 2021
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Bought a spa and they delivered it with outside of spas housing having scratches on it. I was told someone would be out to replace it. After a year of phone calls no one has done anything. They will Blame Everything on COVID and try to talk you into additional products instead of fixing the product that you purchased. Stay away from this place. They don't care about quality of customer satisfaction.
James B.
James B.
Dec 24, 2020
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If I can leave a zero I will need a zero review. Either the owner does not want to try to work things out to make what is right right. Erica has no respect for understanding how to speak to people in a business asset. They've had my money for my pool since October corrections in September the pool supposed be put in October now they won't put the pool in until March. The company does not know how to do business. And I would not recommend them to anyone not even my worst enemy. They are very unprofessional people
Mark P.
Mark P.
Dec 23, 2020
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As I was quick to post some of the negative experiences I had, I feel obligated to post a positive one as well. After some issues during the process, they finally got to the finish line. The key to the process is communication and information accuracy. Once we got the right conversations going, they were able to complete the work and I have a finished product. Special thanks to Ben, our PM and Daniel, the operations manager for making it happen. Wouldn't you know it, before we could get either the wall built or sod down, the rain pushed a lot of mud into the pool. So now the fun part
Jeffrey M.
Jeffrey M.
Oct 29, 2020
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After a fustrating experience in finding a pool, scheduling install and having our pool installed with several issues following, pool and spa depot, from the top Down, including Peter V. Ms. Bridget and Dale have worked incredibly hard to make everything right for us!


This large purchase was not easy on us, and we were apprehensive. However, knowing the challenges that pool and spa depot had to deal with during this difficult time, but were still able to make every exception to make it work out for us.

I originally left a one star review, But after experiencing their willingness to help
Bryan White
Bryan White
Sep 21, 2020
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The sales team and store manager are great. But that’s where it stops. I had an inground pool installed. The project manager disappeared for months after payments had been made. I always paid on time and was very patient. John Mantay is the head of construction. He will promise you the moon and never deliver. My pool had engineered plans that I paid for. The pool ended up in the wrong spot unfinished and they wanted to collect the final payment before passing codes. I refused and as it turned out several items needed to be addressed before the City would pass the inspection. I would recommend
Sterling K.
Sterling K.
Jun 12, 2020
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We bought a house that came with a pool. Having never owned a pool before, we were told by the sellers that Pool & Spa Depot had great customer service. Our pump was leaking and we made the 30 minute trip to P & S Depot. Immediately we were greeted by Daniel who not only was kind and proactive, but he followed through and fixed our pump after walking us through how to try and do it ourselves. He was patient and friendly and we REALLY appreciated everyone's help there. We visited another pool store and the service was nowhere near what we experienced with Daniel and P & S Depot
CiAnna W.
CiAnna W.
May 28, 2020
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We were searching for patio furniture and had an amazing sales person helping us. Derek I believe. The process was very easy and delivery came sooner than we expected.

The quality of furniture is great and the delivery person was super nice and got everything set up the way we wanted. Thanks for a great experience
Renee B.
Renee B.
Apr 10, 2020
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When I purchased my spa everyone was great. 6 months in we had problems with the stereo. I called and someone came out to check out the problem. I am 2 months in now still waiting on the repair. They say it's the "manufacturer" who is the problem. They told me they always take a long time. What I wanna know is if you KNOW this then why deal with this manufacturer?? You should care about how your customers are treated even after the purchase. The only time I get an update on my repair is when I call.. even though each person say they'll put my account on Red Alert so I don&apos