Anniston Fireplace and Patio began as a hearth products provider in 1978. As the company evolved grills, patio furniture, and outdoor room products were added. James and Laura Malone are the owners. James is in charge of daily operations while Laura serves as bookkeeper. Kurt P. Nelson is our sales manager and has 22 years of experience.
Kurt is in charge of sales and serves as technical consultant. Kristen Melson is our office manager. She handles most HR issues and billing. Anniston Fireplace and Patio is considered an installing distributor but we also have a centrally located six thousand foot showroom with over 30 "live" displays.
To add beauty and comfort to your home; by selecting the most durable and efficient high end products that will enhance your home for years. Searching for ways to minimize costs in order to provide a variety of products at the most reasonable price possible.
Kurt is in charge of sales and serves as technical consultant. Kristen Melson is our office manager. She handles most HR issues and billing. Anniston Fireplace and Patio is considered an installing distributor but we also have a centrally located six thousand foot showroom with over 30 "live" displays.
To add beauty and comfort to your home; by selecting the most durable and efficient high end products that will enhance your home for years. Searching for ways to minimize costs in order to provide a variety of products at the most reasonable price possible.
Reviews (9)
Tyler Smith
Dec 27, 2021
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I had a slight issue with my logs and needed them serviced. They put me on the service schedule and when I had to cancel last minute, they followed up on their own and were very friendly and accommodating. On top of that they came out on Christmas Eve Eve and had the problem resolved very quickly. Very pleasant customer service experience, which is hard to come by these days
Shanda Petroff
Oct 16, 2021
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Brian Bonham
Sep 18, 2021
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Michael Shekels
Sep 05, 2021
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Raymone Underwood
Feb 12, 2021
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So far not good. I ordered a product and was told it would arrive for pickup 5 days later but was not ready on day promised and when called said product still not received so 3 days later I go to store and they could not find my order they made so they reordered and promised it would arrive in another 3 days. I will see.
Kathy Freeman
Jan 24, 2021
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We had our logs installed today and love them. When we went into store Emily was nice and helpful. She gave me her cell to text her due to my hearing disability. Logs came in in a reasonable time due to COVID. Today Jon our installer text to let me know he was 10 min away and headed to the house. He was very friendly, knowledgeable and professional. He made sure I understood the way to use the remote, how long to let logs burn out from factory, told me a few dos and dont’s and how often we should do maintenance. I will make sure Jon comes out for that. You can always tell when someone is happily
Richard Reid
Nov 14, 2020
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Bart Young
Dec 21, 2019
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Not sure how they keep the doors open if they do business with others the way they did me. I bought a fireplace from them in 2013 and they came and installed. This winter, 2019, I needed to replace the back refractory panel as it had cracks. On 3 different days I called and they took my information with a promise that I'd hear back from them ASAP. That was the first week of November. It's December 12th and I still haven't received that call. I found a replacement online, and I'll never recommend them to anyone else.
Doug McClurg
Nov 04, 2019
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