Proserve Fire Protection
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ProServe Fire is your choice for industry-leading fire protection products and services. Our trained and certified professionals have decades of experience and the expertise you need to protect your business. With memberships in multiple industry associations and partnerships with some of the leading fire protection brands, we are your best choice for high quality, reliable fire protection services.

We believe in serving you with Integrity, Honesty, Passion and Teamwork, and we demonstrate that with every job we do. ProServe Fire was founded with a vision to change the way our customers view fire protection companies. Too many shady contractors in the field have tarnished the industry's image.

We strive to be different and to show our clients what integrity looks like in the fire equipment service industry. We have spent our years in business working every day to earn our clients' trust by demonstrating honesty and integrity in everything we do. We train continuously to ensure you get the best technology from the most knowledgeable professionals.
Services
ProServe Fire was founded with a vision to change the culture within our service area in how a full service, Fire Protection contractor should operate both internally with our staff and with our customers. With the many rag and tag, in and out operators that exist and offer their "services" throughout the area, the customers perception of our industry has been tarnished.
ProServe Fire offers a wide range of fire protection services to commercial and retail properties throughout the Carolinas and southern Virginia. We specialize in new system sales and installation as well as existing system inspection, testing, maintenance and repair. Our company operates 24 hours a day, seven days a week ensuring safety and peace of mind allowing our customers to know we have them protected.
It's easier to justify the authorization of repairs when you can see what is broken. We photo document deficiencies as they are identified and provide them to you when a quote is prepared. We track the onsite time for of our technicians using our GPS enabled software allowing us to submit accurate invoices for work completed.
When you join our team and become part of a well-established organization with a superb reputation for reliability. You become integral to the safety of customers. You build relationships. You become a trusted resource. We haven't gotten where we are without high standards and integrity.
Safety and reliability are guaranteed with ProServe Fire Protection's state-of-the-art fire extinguisher services. When you choose ProServe Fire to service your business's fire extinguishers, you will receive round-the-clock availability for maintenance and service with consistent, quality results.
Reviews (9)
Greg Babbitt
Greg Babbitt
Jul 07, 2021
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We needed to keep our local fire department happy with us in our office building. I called Matthew at ProServe Group. Easy to make appointment and he actually showed up. Was quick to certify and replace the equipment that was needed at a fair price. I would recommend you give them a call.
Lexington Travinia
Lexington Travinia
Jun 07, 2021
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Great service with Matt today. Gave us plenty of info for the next steps moving forward!
Donna MacLennan
Donna MacLennan
Apr 28, 2021
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Joey was awesome today!! We had a little incident with one of our tenant's customers. When she became belligerent with me, Joey stepped up and very calming tried to defuse the situation. Very well mannered young man!
Thanks again Joey!!
Tammy Green
Tammy Green
Apr 24, 2021
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Great service and Matthew Marso was very helpful, friendly, and courteous! Will be using this company for all my future fire safety needs!
D. J.
D. J.
Apr 22, 2021
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Great and fast service, great communication, and can not beat the pricing. Other companies charged me almost three times the amount.
Jacqueline Usedom
Jacqueline Usedom
Apr 07, 2021
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Joey was very professional and did a great job. He was quick and very friendly.
Scott Quilty
Scott Quilty
Dec 31, 2020
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I dropped my wallet in a parking lot and a ProServe employee found my wallet, attempted to contact me on the Bookface, and when that failed, they knocked on my door at home.
I didn't even know I was missing my wallet. I had a sick cat and a circus going on in the house and was just gobsmacked by the whole situation.
This local company, ProServe. I hadn't heard of them before, but clearly they hire people with a high degree of integrity. The world has changed drastically in a years time, but one thing that has not changed is that good people still walk among us.
Rachel McRae
Rachel McRae
Dec 26, 2020
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One of the rudest customer service experiences I've ever had to be honest. Took four days to get a callback to schedule service, and when he called he was LITERALLY ANGRY WITH ME for calling another fire service who came within the same week. I said wow you're making this really difficult. He said "I could make this a whole lot more difficult for you." he said, again, why did you call us if you were just going to call someone else. I said believe me, I will never in my life ever call you again. Don't worry about it. What a nightmare dude. You can make it more difficult for me? I genuinely don't
Demetri G.
Demetri G.
Nov 14, 2019
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Was charged a $50 service call fee for this Proserve to come inspect my extinguisher, which I paid at that time. I had 3 extinguishers that needed to be service. I agrees to the service and they took all there extinguisher to be service. When the extinguishers were returned i paid the bill and did not get a invoice. I call and got the invoice and noticed that they charge me another $50 for a service call. This company is taking advantage of the service fees. I would not recommend this company and advice anyone who does use Proserve to double check their bill.