For 30 years, we have worked hard to take care of our customers. That's the reason after doing our research about vent free products and knowing we would never place a vent free in our personal home, we should care the same about our customers. We decided our customer family and homes were more important than the money and we would not sale a vent free product.
That was a good choice then and it is now! We have torn out and replaced 100's and 100's of unhealthy vent free products. We have seen many homes that had to be repainted. We have seen the mold and mildew. We have heard many stories from customers that had more health related issues when they were using their vent free product.
The truth and facts are that the only thing "vent free" about a vent free product is the name. All vent free products require combustion and ventilation air, but why? TRUTH - There is only one opening in something that is not vented. That opening is right in the room where the vent free product is being burned.
That was a good choice then and it is now! We have torn out and replaced 100's and 100's of unhealthy vent free products. We have seen many homes that had to be repainted. We have seen the mold and mildew. We have heard many stories from customers that had more health related issues when they were using their vent free product.
The truth and facts are that the only thing "vent free" about a vent free product is the name. All vent free products require combustion and ventilation air, but why? TRUTH - There is only one opening in something that is not vented. That opening is right in the room where the vent free product is being burned.
Services
At Fireplace Creations, we realize our family and team members are able to eat and pay our bills because of you, our valued and very much appreciated customers. We will continue to work very hard to provide you the best service and products on the market. We promise to offer you, our valued customers, professional and factual information about all hearth products we sell.
The title given to room vented fireplaces is "Vent-Free". This is meant to communicate that the fireplace does not require vent pipe/ flue/ chimney. The brilliance of the Vent-Free term is that a lot consumers assume that their Vent-Free fireplace does not require any venting at all. Is this true? Of course not!
Reviews (5)
Susan Ward
Sep 21, 2020
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Had 2 fireplaces from Fireplace Creations in previous home. 17 years old, looks great, heats extremely well in bedroom & living room.
Bought 2 more units for new home, for LR & BR. Couldn't be more pleased with the look & performance of these products. On time installation, friendly, non-pushy staff, great customer service. 4 units, 17 years satisfaction! Recommend this product and this dealership.
Bought 2 more units for new home, for LR & BR. Couldn't be more pleased with the look & performance of these products. On time installation, friendly, non-pushy staff, great customer service. 4 units, 17 years satisfaction! Recommend this product and this dealership.
Dianne Daniel
Aug 26, 2019
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I am very pleased with the product, but the in stall like a lots to be desired. When drilling the holes for pipes looks like they just knocked them out and missed the mark the first time and had to drill again leaving a hole sealed with silicone, very unprofessional install. When quoting said wiring and gas line would be run in conduit and drop to floor and then up this did not happen. They took the cheep way out on the install, when you are spending the kind of money these units cost you expect a neat and professional job.
Shane Turner
Jan 07, 2019
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After saving up 3500 dollars to buy a insert and taking off work to have it installed it looks awesome sitting in the wall.when it comes time to use it the smoke really blows in the house instead of out of the chimney.love hearing every smoke detector in the house go off at 1 am in the morning waking up your wife,dog,and two children who have to go to school early and two adults who have to go to work and worry about if their house is going to burn down. My money was gladly accepted but don't worry we will try to look at it in three weeks or so. Meanwhile our house smells like a burnpile and no
Veronica Grier
Jul 14, 2018
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Brian Plunkett
Jan 05, 2018
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