It was early spring in 1987 when Alan first started to do chimney cleanings for his own home. Jana began to recieve phone calls from friends for Alan to come and clean their stove or fireplace. He and Jana created Alan's Chimney Sweep from the popularity by word of mouth. Soon Jana was able to stay at home with their two children and to handle the business fulltime.

When the business became more known Alan began to work with two heating companies in Carson City, installing stoves, inserts, and fireplaces for them. Alan and Jana opened A.J's Stoves in 1997. Alan and Jana's only help at that time was their kids, Krystle(10), and Brian(8). Business stayed steady for years and Alan started looking for some good help.

Currently, Alan and the guys man the fieldwork. Jana works mornings in the shop and take's care of their granddaughter in the afternoons. Meanwhile, Krystle works in the shop and Brian works out in the field. Alan's Chimney Sweep has now been serving their customers for more then 25 years.

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Services

Our Services and Tips Report

Chimney Cleaning- We recommend a cleaning to be done every 2-3 cords of wood or tons of pellets burned and/ or every year. Service and Repairs- If you need anything from a bird nest removal to restoring a pellet stove, we can do it. For Pellet burning- There's no need to hassle with chopping or splitting, just load the pellets!

Reviews (20)

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Cheryle M.

Dec 13, 2021

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BEWARE OF THIS COMPANY!!! I WISH I READ THE REVIEWS PRIOR TO DOING BUSINESS WITH THEM! BEWARE!! BEWARE!! BEWARE!! DON'T BE FOOLDED BY THE GOOD REVIEWS A FEW OF THEM ARE FRIENDS OF THE EMPLOYEES!!!

I am not one to speak derogatory towards anyone. And, I am a bit bothered that I even have to write a review as I don't think it is kind. But, I am not sure what else to do and I was told to write a review to help others. I purchased our second wood burning stove from A.J.'s Stoves in Gardnerville NV. I paid $2800.00 for it and $600.00 to have it delivered and another $600.00 to

Linda S.

Dec 08, 2021

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We had an appointment for a service call for cleaning on our gas fireplaces. They were a 'no show'. When I called that afternoon during business hours, no one answered the phone. I left a message wondering if they were late or not coming during the scheduled time, but didn't get a call back that day. They called me 24 hours later and acted like my appointment was for 2 days later (which I know I didn't schedule because I have a class on that day and never schedule for anything for that day.). When I mentioned I had left a message yesterday, she never referred to it, didn

Will E.

Nov 02, 2021

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Absolutely horrid customer service. Picked out a stove and pre-install was scheduled. Two nice guys came out and checked everything out.. all was good with where we wanted the stove. We wanted to put the stove in the middle of the wall.. but were open to options. No problem they said other than a short elbow at the ceiling. Three weeks later two more guys from AJ's show up. They came to do a pre-install check. Hmm.. already had that done. But no worries.. had a second check done. These two guys agreed with the first two. The day of install.. Brian apparently their main installer

Meems L.

Oct 04, 2021

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AJS is simple wonderful! From their selection, installers, to office help, AJ's is helpful and wonderful! they are a family owned and operated business as well. I needed help relighting my Regency gas stove and crystal walked me through it like a champ. the most difficult part was getting down on my knees. Krystal was kind, patient and explained things in laymen terms. We had it done in less than a minute. they could have easily scheduled a service call to have done it, but didn't. they just walked me through it. Appreciated more than i could express as i live on a very modest fixed income

James W.

Sep 21, 2021

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AJ Stoves installed a gas fireplace insert last month. They did and excellent job installing the insert and then followed up to make sure the surrounding area and mantel for the fire place and was property constructed.

Lee B.

Dec 14, 2020

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Paid $50 for cord to seal on stove. Came off in less than a couple weeks. Their tack said didn't work because "I" bent the door! Truth showed itself when it fell off!! Just what ya love being lectured & accused by their for their shoddy work!

Charlie W.

Dec 14, 2019

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I recently purchased my home and I wanted to have my fireplace insert inspected and serviced. My neighbor suggested that I call A J stove for this service. Keith came to provide this service. He completely inspected, cleaned, adjusted and tested the unit to make sure that it was functioning properly. I will highly recommend A J stove to every person if given that opportunity.
Charlie W. Minden, NV.

Clark S.

Nov 02, 2019

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I can't believe the negative reviews, called AJ'S Stove because I had a chimney fire, there response was nothing short of impressive, I live in Yerington and even though I'm so far away they took care of me the same day, the crew showed up and we're very polite and knowledgeable, and the scheduling representative was courteous, there pricing was in my eyes was very reasonable, I will definitely be calling for all my stove and cleaning services.

Thanks Guys
Clark Sanford

Robert A.

Aug 30, 2019

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Called and discussed the problems with my gas fireplace. AJ employee said she would call me back. 6 days passed with no return call. I called another business and got an appointment in a week. AJ must be very busy and also rich because they are interested in providing services to customers.

Dirt Water G.

Jun 22, 2019

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This is the third time I have used AJ's, ( and the last ). After spending almost $4,000 dollars with AJ's, and being our hometown go to, I figured I would give them the benefit of doubt ( 3rd times a charm right ? ), and hoped this time would be a better experience since I spent that amount of money with them. Nope, they have proven to be consistently unworthy. We scheduled an appointment for a simple chimney sweep over a month in advance, ( May 13, 2019 ). The appointment was for today, June 21st, 2019 at noon. I took time off of work to meet their scheduling, and they finally

Jackie M.

Mar 02, 2019

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Had to wait for two months for them to come out. Because there was an inch of snow on the roof they said they couldn't go up there. We were told we had the best wood stove made. Our stove puts out so much smoke we've had to open all the windows to air the house. My guess, something isn't right with " the best stove made"
We were also told the way to control the heat was to open our windows ( wth?) I don't think that would work well when it's raining sideways into the house. In short, we paid $75 after waiting 2 months only to have it smoke up the house on our

Bruce P.

Jan 28, 2019

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Terrible experience. Had a stove repair appointment set up five weeks in advance, which was the earliest they could fit me in. On the morning of the 9 am appointment they called at 9:34 to say that they would not be coming because I could not be there in person. I had previously called several times to make certain that everything was clear. I have a voice message from them on my phone telling me to leave a key code for their workers. This morning they said that they didn't know who would have told me such a thing. I even arranged to have a handyman go to the house to let them in and coordinate

Brandi H.

Nov 20, 2018

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Not impressed at all.

We decided to use Aj's because they are a local business and were the ones who originally installed the gas fireplace in the house we bought.

We were having issues with the pilot light going out overnight so we put in a service call. The technician came out, twisted a couple wires together and said that should fix the problem. $75...no problem

It went out again that evening and wouldnt stay lit. Whatever...sh*t happens...so I left a message for them to call us back to come back out and fix the problem (again).

I never got a call back. The next day, I called again

Cheryl H.

Oct 01, 2018

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A few weeks ago my husband and I drove from Carson City to check out their inventory and talk to someone. We are looking for a wood insert and have some specific requirements, so its like searching for a needle in a haystack. The blonde women who greeted us was initially nice, yet when my husband started asking about specific needs we had, she got very short with us. She kept interrupting my husband when he spoke, and when it was clear she didn't really want to help us, she stopped talking to him and spoke only to me. I was appalled at her "salesmanship". We will never go back.

Zachary Roots

Mar 20, 2018

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They are pros. Had them install a wood stove I bought second hand. The finished job looks really great, they even inspected and cleaned up the old stove. At the end they even explained how to work everything. Thank you Brian, Keenan, and Krystle!

Kim L.

Jan 30, 2018

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I went into AJ's stoves and ordered the Mirage stove they had on display. I was told it would take about 3 weeks to get it in due to it being around Thanksgiving. I was okay with that. We had an install date of Jan. 9th. I tried calling a few days before hand just to verify and never got a call back. 4 calls later with no response, I decided to just go in there and see what was going on. I told them I had been trying to call for days and got the convenient response, "Oh, we just left you a message." They told me that since it was close to Christmas and New Years, the company

Corrine M.

Nov 11, 2017

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We had such good service from A J's Stoves! They came out to service our fireplace and they were very professional and explained what they were doing. They cleaned both sides of the glass on the inside (duel fireplace) and left it looking like new. The office staff was also wonderful in getting us scheduled for an appointment. We highly recommend their services.

Karen C.

Nov 06, 2015

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Not impressed....at all. Disorganized and dishonest company to say the very least.

We had AJ Stoves install a floor model gas insert stove in 2013. Shortly after the install the blower motor started making noise. We put up with it for months. Called in September 2015 and made an appointment for end of September. They come out and "serviced" the insert. The owner said it was the chain for the tag on the stove rattling....ummm, highly doubt it. Then he said it was dirty. So we paid $100 for AJ Stoves to clean the insert out and reinstall the unit. Next day, blower began rattling

W. P.

Feb 07, 2015

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I needed help with the pellet stove installed in my home. I went in to AJ's and the blond lady was caustic and rude and refused to help me or even listen to what I needed. She was so nasty and unwilling to help that I would never do business with this store even if they were giving stoves away for free.

Patrick M.

Jan 15, 2012

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Having lived in Tahoe for years, one of the things I was after was a nice replacement for my fireplace.

Masonry fireplace but it had a gas log. Yeah it worked and was pretty, but I was always left wanting more. With central heat, the motivation wasn't ever really there but I would get the occasional bug and go looking over fireplace inserts every year or so.

One year the bug bit hard. So I decided that I wanted to do some (okay, a lot) of research into fireplace upgrades, replacements, etc. Found the wonderful world of inserts (and all my neighbors have them) so pretty much narrowed