Southwest Brick & Fireplace offers brick, stone (full thickness and thin veneer) fireplaces, mix, angle iron, lath wire and a number of other building materials to help complete your building project. This very established company has been family owned and operated for over forty years. Throughout all this time, we have strived to be a leader in furnishing high quality masonry products for custom homes and commercial projects.
At Southwest Brick & Fireplace, we let our work speak for itself. Take a look at our gallery of past projects to see our quality work. We have decades of experience with masonry work, including fireplace installation services, and have the knowledge and connections to show for it. We take pride in our work and in how much our customers love our work.
We are a leader in masonry furnishing in the Fort Worth, TX, area. Come to us for brick, stone, and fireplaces. We work together with many reputable vendors to bring our customers in the Fort Worth area the best possible stone and brick so that we can deliver the finest finished product that suits their needs.
At Southwest Brick & Fireplace, we let our work speak for itself. Take a look at our gallery of past projects to see our quality work. We have decades of experience with masonry work, including fireplace installation services, and have the knowledge and connections to show for it. We take pride in our work and in how much our customers love our work.
We are a leader in masonry furnishing in the Fort Worth, TX, area. Come to us for brick, stone, and fireplaces. We work together with many reputable vendors to bring our customers in the Fort Worth area the best possible stone and brick so that we can deliver the finest finished product that suits their needs.
Services
We originally opened our doors in Hurst, Texas, and in 1987 we moved operations to Keller. In September of 2000 we moved into our new facility which is also in Keller, where we have a complete showroom for our customers' convenience. It is our goal to be able to furnish all materials related to the masonry portion of building a home.
Reviews (10)
Laura Rappoport
Jan 30, 2022
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I don’t usually write negative reviews but I can’t think of a time when I’ve had a worse experience than I’ve had with this business. I get it. Everything is complicated by covid. I’ve been more than patient for over 2 months. As of today I’ve taken SIX days off work scheduled install dates for my fireplace. I was completely stood up FOUR times…..no call from the company, no word at all until I called them to see where the installers were. The FIFTH time the installers arrived but could not complete the install because they brought the wrong pieces to complete the chimney pipe. A
Farmhouse In Town
Nov 17, 2021
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I went in to their store on Keller-Haslet Road and made an appointment for a technician to come to our home to assess what we needed. They were four weeks out in their scheduling, but Brittney assured me that there would be a faster turn around for installation if we chose logs that they already had in stock. Fast forward to today - the technician made it out to the appointment, gave us an estimate and told me to try to make it into the store today to pick out the log set so we could get back on the schedule for installation. He mentioned they were very behind because he was their only technician
James Lake
May 27, 2021
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Vanessa Lee
Dec 31, 2020
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Ann Massey
Oct 12, 2020
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Saul Olvera
Jul 03, 2020
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Jonathan Watson
Jan 08, 2020
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It may not mean much to some people, but I had the simple problem of not being able to relight my pilot light, and Southwest walked me through how to do it over the phone. They didn't charge me anything, and the technician was patient and kind as I repeatedly asked him simple questions.
This interaction meant a lot to me, and I will definitely call them back if I need my fireplace serviced in the future!
This interaction meant a lot to me, and I will definitely call them back if I need my fireplace serviced in the future!
Adam Phillips
Dec 01, 2019
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I'd have to agree with the other comments about customer service. You can tell that the lady who answers the phone doesn't' seem to give 2 sh*ts about you when you call. Scheduling was not easy... front office and techs never know what is going on with your issues and they have to "call you back" almost every-time you call. We had 2 techs out and neither seemed to know how to fix (or maybe they didn't want to)? We ordered a part that we waited on for weeks and never heard back from them. Went with another company.
Michael Albo
Dec 19, 2017
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We had two fireplaces serviced by Robert. What a great guy! It is a pleasure to deal with someone who takes the time to explain every step of the process. He also made sure my wife understood how to operate the two units and and was a true gentleman in every sense of the word. Highly recommend this company and Robert!
Angie Reger
Sep 28, 2017
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Not sure gas fireplace installs are their specialty. Perhaps why "brick" is before fireplace in their title!!
Bought our 10 yr old house in late Sept. The family rm fireplace had manual starter in bottom of burner and we requested having the lighter connected to to existing wall switch as well as having the fireplace serviced. We were informed that tbe current insert was not original and not rated for that fireplace vent system. Great! So decided lets order the same burner that is original in the mstr fireplace. Nick confirmed all the part numbers needed and said they had to get them from their
Bought our 10 yr old house in late Sept. The family rm fireplace had manual starter in bottom of burner and we requested having the lighter connected to to existing wall switch as well as having the fireplace serviced. We were informed that tbe current insert was not original and not rated for that fireplace vent system. Great! So decided lets order the same burner that is original in the mstr fireplace. Nick confirmed all the part numbers needed and said they had to get them from their
