Information presented on this website or by any Vitasalus, Inc./Equinox Products, LLC ("Vitasalus") customer service representative is for informational or educational purposes only; statements about products and health conditions have not been evaluated by the U.S. Food & Drug Administration (FDA) and are not approved to diagnose, treat, cure, or prevent disease.
Nutritional or health products from Vitasalus are not intended to diagnose, treat, cure, or prevent disease. As always, Vitasalus recommends that customers consult their healthcare professional before using any of the nutritional or health products purchased or obtained through Vitasalus, especially if customer is pregnant, nursing, or has any preexisting medical conditions.
Although Vitasalus generally has a 100% Satisfaction Guarantee, some limitations may apply depending upon the particular product. The Vitasalus refund policy may vary depending upon the particular product, please see website or ask a Vitasalus customer service representative for details.
Nutritional or health products from Vitasalus are not intended to diagnose, treat, cure, or prevent disease. As always, Vitasalus recommends that customers consult their healthcare professional before using any of the nutritional or health products purchased or obtained through Vitasalus, especially if customer is pregnant, nursing, or has any preexisting medical conditions.
Although Vitasalus generally has a 100% Satisfaction Guarantee, some limitations may apply depending upon the particular product. The Vitasalus refund policy may vary depending upon the particular product, please see website or ask a Vitasalus customer service representative for details.
Services
Since our humble beginning in 2000, we've considered ourselves quite honored and blessed to provide our life-changing, eco-friendly wellness products to tens of thousands of customers around the world. We thank you for the opportunity to serve you! May God bless you and your family always! Jesus saith unto him, I am the way, the truth, and the life: no man cometh unto the Father, but by me.
Water filtration is a priceless short-term and long-term investment in family health and wellness. Healthy water is undoubtedly the foundation to overall good health and well-being.
Because of the high-quality materials and workmanship that goes into every water filter or filtration system we offer, Vitasalus confidently extends the following industry-leading, 100% satisfaction-guaranteed warranty on all of our water filtration products: 1-year defect-free warranty on materials and workmanship; and Lifetime prorated warranty (based on advertised life of filter).
Because of the high-quality materials and workmanship that goes into every water filter or filtration system we offer, Vitasalus confidently extends the following industry-leading, 100% satisfaction-guaranteed warranty on all of our water filtration products: 1-year defect-free warranty on materials and workmanship; and Lifetime prorated warranty (based on advertised life of filter).
Sediment filtration is an essential tool in water treatment. Sediment can often be seen collecting in toilet bowls, settling at the bottom of a glass or collecting behind the aerator of a faucet. A sediment filter's main purpose is to help remove these particulates from the water supply. Sediment filtration is rated by micron size; the higher the micron the less it will filter (i.e., a 50-micron will filter less than a 5-micron).
Pleated filters are extremely popular when water has high levels of sand, silt and sediment. Pleated filters are washable and reusable (five micron and up), to reduce filtration costs. During the filtration process, a supply of water travels through the pleats of the cartridge and allows for greater collection of sediment and particulate due to increased surface area.
Alkalinity is caused by the presence of bicarbonates, carbonates, and hydroxides in the water. If you are uncertain about your specific water conditions, call us 24/7 at (Toll-Free) 1-877-284-5042 for a FREE Phone Consultation with one of our Water Filtration/Treatment Specialists, or contact us via email and communicate your specific water condition.
Reviews (10)
Robby Parsons
Dec 14, 2021
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Suzanne Hirst
Jul 18, 2021
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5 or 6 years ago I was very happy with Vitasalus, but I have no idea what has happened to them since. I bought a full house carbon filter and enjoyed talking to their rep, and did so on numerous occasions. Their customer service has since gone from great to nonexistent; you're lucky if you ever get a call back. The only time I got a call back recently was when I threatened to leave a bad review. Unfortunately I needed to reach out to them again on the same issues and did so several times with no returned calls. Additionally, their shipping charges are outrageous.
Melody Anderson
Jul 11, 2021
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Sarah Thomson
Feb 14, 2021
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We love our Vitasalus whole house system. It took us 2 years of reviewing every system I could find in order to find the most efficient, effective and economical system. It’s been 2 years since our system was installed and it hasn’t let us down. We are very happy with it. Thank you Vitasalus for caring about families by helping provide them with clean water!
Steven Bradigan
Nov 11, 2020
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In line chlorinator updated*
1) this is NOT NSFpw certified, so although it is heavily built it can be whatever plastic Taiwan uses
2) If it does not work well for you, the company (Robert) will honor their satisfaction guarantee. At least they did for me after some long emails.
Be aware that the directions need updated and leave out the following to work 100% You must:
A) have your water hardness tested, if it’s over 5 -7 gpg you MUST install your softener before the unit (not ideal)
B) you MUST install a check valve (do not trust any optional verbiage in the directions).
C) you Cannot
1) this is NOT NSFpw certified, so although it is heavily built it can be whatever plastic Taiwan uses
2) If it does not work well for you, the company (Robert) will honor their satisfaction guarantee. At least they did for me after some long emails.
Be aware that the directions need updated and leave out the following to work 100% You must:
A) have your water hardness tested, if it’s over 5 -7 gpg you MUST install your softener before the unit (not ideal)
B) you MUST install a check valve (do not trust any optional verbiage in the directions).
C) you Cannot
Lisa Barbosky
Sep 09, 2020
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We bought a whole house water system and been using it now for 2 months now and I absolutely love the fact of not feeling stressed about my water. We have gas drilling all around us and had a uranium mill back in the 1930-1957 and our water sucks! So it smells clean no more chlorine smell and tastes clean and my mental status is much better knowing that I can fill a pot to make soup or pasta and not have to buy nasty tasting bottled water.
Our plumber set it up so god forbid something happens we can switch it back to city water so we always have water. And it was not a hard install.
You do have
Our plumber set it up so god forbid something happens we can switch it back to city water so we always have water. And it was not a hard install.
You do have
Frank Ghirlanda
Jan 21, 2020
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Bill Armstrong
Jan 25, 2019
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Since 2001 I’ve used Vitasalus filters and products in my house. The filters provide in my opinion the perfect drinking water, mirror too bottle water in fact. Never has there been mildew or limescale build up on the shower heads, never a chlorine taste like some houses as well, just all around the best filters on the market. And there additional products as well, everything I’ve bought is effective over the years and that’s not common. Thank you Vitasalus!!!
Sangram Chegu
Jun 14, 2018
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My water pressure dropped like to 65% of what it was before their system was installed. I specifically asked Robert from their sales/service team if this would happen and he assured me we can a max drop of 10%. But this is not true. Another neigbor of mine is having the exact same issue.
Two people cannot even take showers at the same time or run your dishwasher or washing machine at the same time. I have changed the filter twice in less than 4 months and its still the same result.
Also the master certified plumber who installed the system that the parts being supplied with this system are sub
Two people cannot even take showers at the same time or run your dishwasher or washing machine at the same time. I have changed the filter twice in less than 4 months and its still the same result.
Also the master certified plumber who installed the system that the parts being supplied with this system are sub
Richard Scroder
Dec 21, 2014
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