A family-owned business, Irish Mist USA made a name for itself by offering outstanding service at affordable prices. Started in 1982, Irish Mist USA has become synonymous with affordable service, quality care and reliable cleaning services in the Metro Detroit Area. We're the industry standard for professionalism and quality care.
The dryer vent had a long run that had probably never been cleaned. We have just moved in, We also noticed the connection to the dryer was off, the tech, Tim gave good advice and he cleaned the vent thoroughly, We will use them again. As an Essential Service provider to Metro Detroit, Irish Mist USA is committed to continuing to provide Carpet Cleaning, Air Duct Cleaning, and Tile Cleaning services during our regular business hours.
We have modified our processes and taken extra precautions to help ensure you, your family, and our staff members stay safe.
The dryer vent had a long run that had probably never been cleaned. We have just moved in, We also noticed the connection to the dryer was off, the tech, Tim gave good advice and he cleaned the vent thoroughly, We will use them again. As an Essential Service provider to Metro Detroit, Irish Mist USA is committed to continuing to provide Carpet Cleaning, Air Duct Cleaning, and Tile Cleaning services during our regular business hours.
We have modified our processes and taken extra precautions to help ensure you, your family, and our staff members stay safe.
Reviews (17)
Dieatra J.
Jul 03, 2021
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This company is AWFUL!!! They changed my appointment date three times. Had me wait all day today, and then did not show up. I called the office and they told me that I never had an appointment scheduled for today although I have an email confirming my appointment. The person was rude told me my appointment was August 3 and not July 3. If I could give 0 stars I would.
Susie C.
Jun 17, 2021
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Went thru Home Advisor and this company called me to schedule an appointment - we did. 10 minutes later we canceled due to finding a different company. Now they are billing us $199.00 for their time. The customer service was horrible - rude and hung up on us. Very unprofessional. Was told we are going to have our $199.00 invoice sent to collections. Good luck with that - it is the service person's error for not canceling our appointment. Again - this company is RUDE.
Sharon K.
May 11, 2021
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I scheduled my carpets to be cleaned on April 30, 2021 for May 11, 2021. Appointment time frame 10:00a.m. - 2:00p.m. I telephoned their office at 2:00 p.m because the carpet cleaner had not called nor showed up. I was placed on hold then the call was disconnected. I called back and was told I would receive a call back in 3 minutes. Three minutes turned into 30 minutes. Half my day was a waste waiting for the carpet cleaner! I am on my way to Meijer's to purchase a carpet shampoo machine! I didn't want to leave a Star!
Amy W.
Apr 07, 2021
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If I could give a below one star for this company I would. When I booked my appointment online, after calling and being told by the answering machine to book an appointment online, I book for a 12pm-4pm slot. Without contacting me to check if it was ok my appointment was changed from that ti a 3pm to 7pm arrival time. We got a confirmation email the night before they were supposed to be here saying Mike O. Would be doing the carpet cleaning. No one ever showed up to do the job, not even a phone call. We have moved all of our furniture and re arranged our entire house, and canceled things to be
M. D.
Mar 22, 2021
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Ray G.
Oct 26, 2020
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Dawn O.
Oct 01, 2020
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I had gotten a recommendation from a Livonia FB page, for duct cleaning. I used their online scheduling service to schedule a whole house, vent cleaning appointment. I received an email confirmation for the following Monday. On The day of our appointment, I received a 2nd, confirmation email, with instructions on what we should expect. I took the afternoon off of work, made arrangements for my pets, moved all of the furniture away from the walls, and I even removed all of the vent covers myself, to make things go easier. Our time slot was "Between 2-6pm" I waited 4 hours, and Nobody showed
Liz C.
Aug 23, 2020
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Jim C.
Jul 03, 2020
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Carol B.
Apr 28, 2020
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I had my air ducts and dryer cleaned yesterday and could not be more pleased. Tim was very professional, great positive attitude, and friendly. Did a thorough job in a most reasonable period of time. I'm glad that my neighbor recommended Irish Mist and intend to use them again and recommend to others.
Beenish N.
Mar 19, 2020
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Rose C.
Aug 18, 2019
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After reading all the negative reviews about Irish Mist I considered canceling my appointment but I did not. I am glad I did not because it was really a simple process. I booked online and received a confirmation right away. I received an email reminder the night before. I had an 8-12 pm appointment. Shortly before 10:00am I was called by Turner who was scheduled to the the work with an arrival time. He came in an did a pre spray. He noticed that there was a leak in the line before he started so he went to have the hose changed . He promised to be back shortly which he kept. Hey equipment
Douglas A.
Mar 06, 2019
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Romeo E.
Mar 05, 2019
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Hassan F.
Mar 05, 2019
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Combat X. B.
Feb 14, 2019
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I was told someone would be over between 10-2. I said my kids would be home to let them in. At 2:30, my daughter said no one showed up. When I called and asked what the deal was, this guy answers and tells me he DID in fact show up-and was pounding on the door but no one answered. I insisted my kids never heard anyone knocking at the door and had been waiting for his arrival all day.
And then he said THIS to me:
"Maybe you should be the "man" of the house and take off your belt and use it on your kids when they don't answer the door!"
I was so shocked that I just said
And then he said THIS to me:
"Maybe you should be the "man" of the house and take off your belt and use it on your kids when they don't answer the door!"
I was so shocked that I just said
R. G.
Dec 11, 2016
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Exceeded My Expectations!
Based primarily on a coupon I'd received in the mail, I took a chance on these folks and am glad I did. Super service. Great attitude. Superior product.
I set my appointment from 2-5, and was surprised when Mike called and asked if he could come EARLY. Cool. He was very personable and supremely professional. Unlike other cleaners that I've had, he put down some pre-treatment and then did the rooms. Here's the bottom line: His work picked up stains that had been there from other cleaners. Not that others had done a horrible job, but that pet stains were
Based primarily on a coupon I'd received in the mail, I took a chance on these folks and am glad I did. Super service. Great attitude. Superior product.
I set my appointment from 2-5, and was surprised when Mike called and asked if he could come EARLY. Cool. He was very personable and supremely professional. Unlike other cleaners that I've had, he put down some pre-treatment and then did the rooms. Here's the bottom line: His work picked up stains that had been there from other cleaners. Not that others had done a horrible job, but that pet stains were
