Gary and Deborah had the desire to start their own business to carry on a family tradition in appliance repair. Gary started learning the family trade at a young age by making rinse tubs for his grandfather, who owned Keller's Appliance in Kewanee. He use to go on service calls with his Uncle and eventually followed his father Jack into business.
Gary is proud of the heritage of three generations of family that have provided, and the customers that come from years of dedicated service. Gary has an excellent reputation from working alongside his father for more than three decades. His father owned and operated Jack's Maytag which closed shortly after Jack passed in 2013.
Gary and Deborah decided to start their own business, which seemed to be logical next step when Gary considered all he had going for him: extensive product knowledge, years of repair service and a large customer base. Gary offers same day or next day service, he will try to get as much details as he can from the customers as what went wrong with the machine so he may be as prepared as possible.
Gary is proud of the heritage of three generations of family that have provided, and the customers that come from years of dedicated service. Gary has an excellent reputation from working alongside his father for more than three decades. His father owned and operated Jack's Maytag which closed shortly after Jack passed in 2013.
Gary and Deborah decided to start their own business, which seemed to be logical next step when Gary considered all he had going for him: extensive product knowledge, years of repair service and a large customer base. Gary offers same day or next day service, he will try to get as much details as he can from the customers as what went wrong with the machine so he may be as prepared as possible.
Reviews (10)
Michael Halpin
Dec 17, 2021
Report
Lorraine Watkins
Nov 22, 2021
Report
Diana Mayes
Nov 18, 2021
Report
Marsha Voigt Zemo
Nov 03, 2021
Report
Patty Eckert
Oct 25, 2021
Report
Gary fixed our washing machine & not only made sure the washer was secured & leveled, he repaired the drainage tubing & secured to tub at no extra charge. 40 years of experience sold us to hire him. He was not only focused on diagnostics & repairs, but he gave helpful tips & as part of his great customer service! Thank you again Gary for your superior service and dedication to your customers!
Julie Mcelroy
Oct 23, 2021
Report
Hank Richardson
Aug 26, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Gary was amazing. He asked me to describe what was going on and was able to trouble shot the issue with me over the phone. We had them fix our stove last month as well very professional and all around awesome people!!!!!!!!!
Service: Refrigerator/freezer repair
Gary was amazing. He asked me to describe what was going on and was able to trouble shot the issue with me over the phone. We had them fix our stove last month as well very professional and all around awesome people!!!!!!!!!
Service: Refrigerator/freezer repair
Adam Barton
Jul 19, 2021
Report
It's businesses like this that remind me there are still people out there who are ultra professionals at their job. I had a warranty person come look at my dryer and claimed it was fixed, it was not. My warranty had ran out by the time I realized it was still broken.
I called Gary Pond and he came out and had taken the dryer apart, found the exact problems and ordered the part. The next day he installed it and it's been running great ever since.
I called Gary Pond and he came out and had taken the dryer apart, found the exact problems and ordered the part. The next day he installed it and it's been running great ever since.
Tiffany Castel-Sanders
Apr 06, 2021
Report
Judith White
Jul 28, 2020
Report
Gary Pond has serviced our washer and dryer over many years! He is quickly responsive, courteous, professional, and a "GENUIS" at understanding how to repair. We recently called about our dish washer... he listened to my concern, suggested I try something before he came out. It worked!! He doesn't waste your time or his. He is fair and honest. We consider him a gem!