Sierra Home Alternatives

Great service all around. From the call to set up the appointment to the work completed, I was very happy and very impressed. Gauge was polite, friendly, did an awesome job and was happy to answer all of my questions.. and was very knowledgable. I highly recommend this business :)

I wouldn't even give this place one star. the owner was very rude to my wife. accused her of not paying a previous debt and even after my wife produced a receipt she still did not apologize.

Really nice showroom and knowledgeable, friendly sales staff. Highly recommend!

Great staff great products you feel like you're at home there and a beautiful mountain setting.

LOVE OUR NEW FIREPLACE!!! These guys were amazing. Casey took the time to show us the options we had the differences between a wood stove and an insert. He was very knowledgeable and was not pushy in any way. He was honest and upfront about the supply chain issues and told us which units were more likely to be available in a reasonable amount of time.
After we settled on an insert they got us in touch with one of their preferred contractors. Brian with BW Construction came out to look at the old fireplace insert and confirm that the new insert would work without a major remodel. Brian was very

Cares about customers needs and concerns. Willing to help accommodate to customers schedule. Quality installers and equipment. Would highly recommend.

Sold me a stove that had fan issues first year of ownership. After the second year of problems. I told them I wanted to replace the stove because I wasn't willing to replace fans every year. Each time the fan was replaced I was told it was an upgraded fan and I should have no issues this went on for 4 years. Now they tell me there is nothing that can do for me. They obviously do not back their products.

Working on keeping my 28 year old Fabco pellet insert alive. The gentleman staffing the store was super knowledgeable, helpful and got me what I needed to get back up and running. When the Fabco dies for good, I'll be looking for a replacement from Sierra.

Excellent product, amazing service. From office service, to home evaluation, through final installation Sierra Home Alternatives was well-informed, skilled and professional. Thanks for our new pellet stove!

What a wonderful Wood Stove buying experience!!! I bought my new stove last month.... end of season super deal and every aspect of purchase went perfect. The salesperson "Jon" answered all my questions and credit needs, "Willie Jones" the installer was crazy efficient one man team drilling, cutting moving 440 lb stove solo. I highly recommend this local store. P..S fifth stove or gas insert my family has purchased over last 20 years