Stone Masters Inc. for the best Granite, Marble, Soapstone and Quartz Countertops fabrication center in the Chester County area!. Stone Masters Inc. is the region's premier granite countertops fabricator and kitchen remodeling company. Conveniently located in beautiful Kennett Square Pennsylvania serving Wilmington De., Delaware County as well as Chester County Pa.
The Stone Masters Design Center consists of several buildings on 5 acres with a fully enclosed stone yard, a state of the art fabrication facility and a kitchen remodeling showroom. And, we always have a vast selection of Soapstone, Granite, Marble and Quartz counter-top slabs to choose from. Stone Masters is just minutes away from New Castle Delaware.
You never pay sales tax on installed counter-tops. Choosing the right countertop material type is critical and yet frequently misunderstood. Learn about the pros and cons of quartzite, granite, soapstone, slate, marble and quartz countertops. Separate the opinions and the facts about each of these popular stone types and most importantly understand what you need to know before deciding which is best for you.
The Stone Masters Design Center consists of several buildings on 5 acres with a fully enclosed stone yard, a state of the art fabrication facility and a kitchen remodeling showroom. And, we always have a vast selection of Soapstone, Granite, Marble and Quartz counter-top slabs to choose from. Stone Masters is just minutes away from New Castle Delaware.
You never pay sales tax on installed counter-tops. Choosing the right countertop material type is critical and yet frequently misunderstood. Learn about the pros and cons of quartzite, granite, soapstone, slate, marble and quartz countertops. Separate the opinions and the facts about each of these popular stone types and most importantly understand what you need to know before deciding which is best for you.
Services
Just recently, I was asked by an interviewee, "What was my favorite thing about Stone Masters Inc.?" I had never been asked before, and I never thought about it but I found the words just came spilling out; "the stone". If I was pressed for my favorite stone, it would have to be soapstone. That is the beauty of it.
Granite, Marble, Quartzite, Quartz and Soapstone Counter-tops are Natural Stone Countertop Materials. Quartz has matured in quality, appearance and market share, which is bringing down the price. In the past 2 years it seems as if quartz manufacturers have outdone themselves each quarter with better colors and patterns.
Free - Template and Fabrication (Digital templating with a scribed fit-Water-jet and CNC Digital Precision). Promotional Granite Counter-Tops Package is an outstanding value sold below cost as a Promotion. It can end at any time without notice. Offer good, while supplies last. Plumbing, Tile work, Old Countertop Removal and Appliance Installation is NOT INCLUDED!
We know you deserve it, you want it, so just do it already! Scroll down to see actual marble slabs. Marble slabs you can actually see, actually feel, and touch. Dare to imagine that you can even have any of these made into YOUR KITCHEN Marble Counter-tops or marble BATHROOM vanity-tops. To learn about caring for your marble counter-tops we encourage you to visit our Counter-top Learning Center.
Reviews (22)
Stephen Black
Jan 27, 2022
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Love Stonemasters! Friendly- patient- extremely knowledgeable. Absolutely recommend them. The entire team was wonderful to work with, main contact was Karlene. Couldn’t have asked for a better person to deal with. Our new kitchen with Soapstone counters! Sorry for any glare - Newly waxed. If your need new countertops- call them. SB
Lauren Madaline
Jan 10, 2022
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I had a wonderful experience from beginning to end with Stone Masters! As a real estate agent, it’s very important for me to find good contractors for my clients and not only will I recommend Stone Masters in the future, I have a beautiful kitchen to show off their work!
Karlene was able to show me the perfect quartz for my project and got it in stock during covid. She was incredibly communicative throughout the entire process and answered all of my questions and emails quickly.
Alan didn’t embarrass me at templating when he informed me my estimated measurements were a *bit* off.
Matt showed
Karlene was able to show me the perfect quartz for my project and got it in stock during covid. She was incredibly communicative throughout the entire process and answered all of my questions and emails quickly.
Alan didn’t embarrass me at templating when he informed me my estimated measurements were a *bit* off.
Matt showed
Amy Bohr
Dec 23, 2021
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From the sales team, to delivery, to install, Stone Masters provided a great experience from start to finish. Karlene was knowledgeable, patient and truly wanted to be sure we were satisfied with our choice and purchase. Sarah, Alan, Brandon, and Matt were great at answering any questions we had during the scheduling, template process, and digital slab layout session. Our job required 2 days of installation and Andrew, Christian, Martin, Shannon and Zach were polite, professional, and did a wonderful job making sure everything was perfect and that we were happy with the result. Overall, a very
Scott Hartman
Nov 17, 2021
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We want to thank all the team at Stone Masters for an absolutely beautiful installation of this Carrara Marble counter tops in our kitchen. I’d like to call out Chelsea, Brandon, Matt, Zack, Christian, Shannon and Sarah. I’m sure I missed someone so assume the entire team was professional and extremely helpful. Next up is getting a coordinating backsplash installed. Cheers.
Mlbiasotto
Oct 23, 2021
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I am very pleased with the service, workmanship and end result of my kitchen update. Even though I chose a budget package I was given prompt, attentive service and Chelsea Panichi was very helpful at every stage. The sales people and work crews were highly professional. Everyone was friendly, competent and prompt. There was no mess left after the install and when I had a small problem it was corrected quickly. I highly recommend StoneMasters and would use them again in the future.
Patti R.
Sep 15, 2021
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Working with Stone Masters has been a pleasure from the very first time we visited the showroom. Karlene was very knowledgeable and patiently answered all of our questions without any pressure. We visited several times before making a decision; Karlene helped us every step of the way. Brandon visited our project for templating. He listened to what we wanted to achieve and helped us make decisions that we never knew we had to make. After templating, we returned to Stone Masters show room to review the digital slab layout with Matt. This is a very worth-while step in the process where we were able
Greg P.
Jul 15, 2021
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I had my granite countertop installed today. I could
not be any happier not only with the countertop
but the whole process from start to finish was such a pleasure. Really cool people and very professional
and good at what they do. I got a great deal on a piece of granite for my small kitchen and they still treated me with professionalism like they valued my business. I want to thank Chelsea for showing me the stone and briefing me on the process and any options that were available and helping me get the most out of my purchase. She was such a great person. Then there was Brandon who stopped by
not be any happier not only with the countertop
but the whole process from start to finish was such a pleasure. Really cool people and very professional
and good at what they do. I got a great deal on a piece of granite for my small kitchen and they still treated me with professionalism like they valued my business. I want to thank Chelsea for showing me the stone and briefing me on the process and any options that were available and helping me get the most out of my purchase. She was such a great person. Then there was Brandon who stopped by
Joanne R.
May 25, 2021
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We had an unfortunate experience. One piece of granite in our kitchen looks dull and chips. We have contacted them and they assure us that they would never have made a mistake. They do not stand by their work. Also, when I posted our issue on Nextdoor app, many others have told us that they had the same experience.
Debbie Silverman
Apr 10, 2021
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We renovated our kitchen recently, and Stone Masters was our source for the perfect kitchen counter. My husband and I were so impressed by the product range, the quality of what was on offer, the price transparency, and the expert guidance we received. We are thrilled with our new countertop and sink, and with the very professional job Stone Masters did in measuring out and installing everything. Special shout out to Karlene, our salesperson, for helping us through the selection process and details. Also to Sean for the template, and Sean, Alan and Tim for the final installation
Shannon C.
Dec 07, 2020
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We had some settling a year after a full kitchen renovation, I emailed and Karlene responded right away to set us up with appropriate paperwork to fill out and had us scheduled for the fix within less than a week. Tim showed up knew exactly what he had to do and talked thru his fix. We were ready to go in no time at all! I have already highly recommended you guys to a friend and cant say enough good things about our total experience! Thank you for being so responsive especially during such a busy time of year!
Hillary B.
Oct 18, 2020
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I contracted with this company to install granite countertops for my kitchen.
Two employees arrived to install the countertops. A lead installer and a helper. The helper refused to wear a mask in my house. I asked him to put on his mask and he stated, "I cannot wear a mask when I am carrying 500 pounds of stone."
I said to him, "well you are not carrying any stone now, put on your mask". He still refused.
The lead installer asked me to not say anything about this when I write a review as he already discussed it with his supervisor.
Another employee, who arrived
Two employees arrived to install the countertops. A lead installer and a helper. The helper refused to wear a mask in my house. I asked him to put on his mask and he stated, "I cannot wear a mask when I am carrying 500 pounds of stone."
I said to him, "well you are not carrying any stone now, put on your mask". He still refused.
The lead installer asked me to not say anything about this when I write a review as he already discussed it with his supervisor.
Another employee, who arrived
Jay W.
Oct 02, 2020
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The installers were cool. however, when I was on the phone with Ann marie Ditomaso (owner), there was a miscommunication over some pre-install pictures I emailed them. First she told me to calm down and I was never hype to begin with. Then she said she needed to speak to the fabricators and give me a call back. THE PROBLEM IS... she never hung up the phone and I heard their entire conversation.. I listened in while she and several others called me stupid, and "what an idiot".. I was shocked to the point where I didn't move fast enough to record it.. I realllly wish I had that recording
Susan H.
Jul 30, 2019
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We are 100% satisfied with our experience at Stone Masters. They have a beautiful array of granite to choose from, as well as coordinating back splash and drawer pull materials. Shout outs to Nicole in sales, Matt in design, and Eric, Len, John and Tim in installation, for taking good care of us. We especially liked the digital layout process which allowed us to place the dramatic features of our stone exactly where we wanted them, before cutting. The entire process was very professional and our counter top looks amazing. We would definitely recommend Stone Masters to anyone looking for a new
Mike N.
Apr 26, 2019
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Strikes and gutters on this one. Product and installation A+, Service lacking at times. Our initial salesperson was helpful, but at times seemed more concerned with re-writing quotes and sending them out via email and mail while we were still making up our minds instead of waiting for us to make a final decision. Our removal of old counters and granite template went great. Bubba and Trae were fantastic and their attention to detail on the template really showed at installation.
The digital layout was also fantastic. Our technician was extremely helpful and was really great at selecting
The digital layout was also fantastic. Our technician was extremely helpful and was really great at selecting
M. R.
Mar 13, 2019
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They might be good craftsman (anything is possible?) but I didn't have the chance to find out. I selected a slab and wanted to pay for it the same day. They wouldn't let me, saying instead they would email paperwork 2 days later. Of course, 2 days pass and I receive nothing. I follow up, asking how much to pay, and they come back to me with another set of questions. I answer quickly. I'm ready to send the check when I have an inkling that I should reconfirm the exact slab that I selected by emailing a picture. This is when they say, "sorry, that slab doesn't actually work
John T.
Jan 20, 2019
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The response to my review was copy and pasted from another review site, with out addressing the problem. The ownership doesn't take responsibility for their rudeness, and the way they treat people. It's clear in the other bad reviews how their customers get treated when they disagree with them. Their response also has to have some kind of negative dig at the customer. Good business' don't do that. Good people don't do that.
M. T.
Jul 10, 2018
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Stonemasters answered our one star review. U would expect them to be defensive but they did not tell the exact truth. We NEVER said we would not pay. That was not the issue. The issue was the wrong tile was installed in n the first place. Yes they sent us samples with a darkening agent on it. The thing is they should have taken it out and installed the right one. However we did not want to be without a kitchen for the 3-4 days that would have taken. And since we decided to keep abd live with the wrong tile it would have been good customer service to give us a break on the Cust if inconvenience
Carolyn L.
Apr 10, 2018
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From our first visit to Stone Masters we knew we were in good hands. From the front desk to the showroom to the slab warehouse, every single employee was interested in assisting us in any way. We had a dream and a budget. We were doing a complete kitchen gut as well as other major renovations at the same time in our house. The very personal service and advice provided to us by Stone Masters helped make our dreams come true and made our house into our HOME. They know their stone! Every question was answered with regard to type, source, care, and best fit. We fell in love with a slab of Quartzite
Gibbs T.
Dec 07, 2017
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Good product and nice salespeople, but horrible customer service and ownership ethics. They only take checks and will blame you if anything goes wrong. Check out all the one-star google reviews and the owner responses. They simply will not take responsibility for anything and will insist that if anything goes wrong you weren't paying attention and to enjoy your time up the creek without a paddle.
Mike M.
Dec 24, 2016
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I did not have a good experience with the company Stone Masters. Nobody is perfect, so companies will make mistakes, and customers are people, so their expectations might be higher than other customers. I look at negative reviews for patterns; to see how a company responds to negative experiences about their company. This company gets defensive. This was a miss on my part when I was selecting a vendor, and it happened to me. Go to google reviews and sort by negative reviews and see how the company responds to customers who have had problems. You be the judge.
Charmaine F.
Jul 09, 2015
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Stone Master's really has their act together -- and what a class act it is. From the slab selection to the installation-- everyone I dealt with was knowledgable, friendly, courteous and punctual. No one should go anywhere else!
The people are great. The selection of stone is fantastic! I looked at the "same" granite (by name) at another supplier-- but it wasn't as pretty as the one I got at StoneMaster's. They did a great job on the template--even the contractor who does kitchens all the time was impressed at how close the granite hugged the wall. They also were ready
The people are great. The selection of stone is fantastic! I looked at the "same" granite (by name) at another supplier-- but it wasn't as pretty as the one I got at StoneMaster's. They did a great job on the template--even the contractor who does kitchens all the time was impressed at how close the granite hugged the wall. They also were ready
Raymond S.
Oct 29, 2013
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Stone Masters is an excellent choice for new countertops and kitchens. We recently purchased a new granite countertop from Stone Masters and we were thrilled by the service every step of the way. Natalie, our salesperson, showed us many slabs of granite and we chose the Blue Sapphire. Brandon measured and prepared the template and helped us figure out what we needed to ensure the countertop was exactly where we wanted it and what curves and overhangs we needed. Six days after the template John and Mike arrived to install the beautiful piece of granite. They also installed the new sink, dishwasher
