Glowing Embers
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Glowing Embers
A full-service home heating retail store with in-house experts, technicians, construction and masonary specialists. We want you to choose the perfect products for your home. To ensure that every single installation we do is the right one, we offer free in-home estimates to all of our customers. Eco-friendly pellet appliances introduce no net carbon dioxide into air when in operation.

Wood offers an unmatched experience in enjoying your heating appliance. Its characteristic flame, light crackling, scent, and evocative warmth create a cozy environment for all of your senses. The inspiration was to offer the homeowner innovative, functional design and superior craftsmanship. At Glowing Embers we have a passion for fire and true desire to have lasting relationships with our customers.

That is why we carry only the highest quality and best looking products in the industry and strive to treat every customer as we would want to be treated. They went out of the way to make sure we got exactly what we wanted.
Services
The Glowing Embers team is dedicated to providing the very best heating options for your home. Our showroom is built specifically to feature the very best products, in well-designed settings that could fit right into your home. Whether you want to save money on heating or want a beautiful fireplace - we want to help you make the right choices.
Glowing Embers is a full service heating appliance shop. When it comes to fireplaces, stoves, and inserts, we do it all to provide you with one-stop shopping and service convenience.

We understand that your fireplace is considered "the heart of the home" so, from the moment you walk into our showroom you are going to feel a difference, a homey environment where you can see and test working floor models and get ideas for how you might like to build your wall or setup your appliance in your home.Before long, you will be met by one of our knowledgeable and courteous Sales Representatives.
Since 1941, Heller's Gas has supplied propane products and custom fireplaces to residential, commercial, industrial, and agricultural customers in the Mid-Atlantic Region. Family owned and operated, we at Heller's Gas pride ourselves on providing customers with quality products at an affordable price combined with unbeatable service and support.
Reviews (12)
Shane Lindaman
Shane Lindaman
Jul 23, 2021
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I called 3 times and even sent an email to get my chimney swept...CRICKETS for response...not the decency to call back or respond. These people hide behind their answering machine. I called and left a nasty message and indicated perhaps they should not be in business and BAM! they call back within 5 minutes and tell me how crude I am and that they called me. I checked my phone records and they never did, maybe they called the wrong number.. Hey Glowing Embers how about calling back that quickly when your (former) customers call?! I'm done with this place.
Bob A.
Bob A.
May 05, 2021
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I wouldn't have them do anything for me I got and fire place insert it was installed wrong had to try to get them back they canceled 3 times they are not a reparable company
Jeremy Reeves
Jeremy Reeves
Apr 10, 2021
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Worst customer support ever. We've been waiting for ~6 weeks for them to look at our fireplace that stopped working after a few months. We've contacted them at least 8 different times and keep getting promised a callback but haven't received a single one.
Jay Yeager
Jay Yeager
Feb 14, 2021
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What happened here ? And where is the service man who used to work for them ? He was great.
Karl L.
Karl L.
Jan 07, 2021
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I took a fire door to have the glass replaced at glowing embers in Mayfield Pennsylvania this was taken and back on the first weekend of December and now we're approaching 7 January between myself and my son we have attempted to contact this company numerous occasions no less than 20 leaving voicemail messages to college back at not one number not two phone numbers but three different phone numbers just in case they couldn't handle it they have yet to respond to a single call as to what the statuses of the fire glass to be replaced in the door I do not recommend this company at all
Bryce Simmonds
Bryce Simmonds
Jan 27, 2019
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This is the worst stove dealer possible. I went to price a couole stoves and was told one thing by the female sales rep and my father was told something different. Ok not that big of an issue. Asked for pricing on delivery and installation and they told us we will call you in about a week once the stoves are ready here is it a month later and everytime myself or my father call our calls are rejected. Needless to say we went to woody's fireplace and got 4 stoves from them.
Brian Dorsey
Brian Dorsey
Jan 21, 2019
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The folks at Glowing Embers could not have been more helpful. They really went the extra mile to help me fix my broken gas fireplace. Their customer service and persistence to find solutions to complicated problems was amazing. They not only went above and beyond any expectation I could have had, but pricing was very reasonable. They really were committed to helping me solve a difficult situation with my fireplace, and the whole team at Glowing Embers worked together to figure out how to get it up and running again when I was about to give up on it. You can't find better people to work with.
Beth Wheeler
Beth Wheeler
Dec 11, 2018
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Drove all the way out to the store and the sales guy was helpful at first. However after having to change schedules to find a time for a person to come and look at our fireplace they called 4 hours before the scheduled appointment to cancel! We live 2 hours away from the house... we contacted the store and got little response except to say they would “try” to get out the next day since we rearranged our plans to be there but there was NO trying. We had to follow up to see if someone could come and they couldn’t and then offered a date 3 weeks out. Go to the Fireplace Store in Honesdale..
Lloyd Burton
Lloyd Burton
Aug 15, 2018
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They have a lot in stock but during a pellet shortage would only allow you to buy two bags if you didn't buy your stove there. thats not right
Dan R.
Dan R.
Jul 29, 2018
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I really love this company. They do top notch work each and every time. They really and truly care about their customers and also have the most top rated fireplaces available . Very customer orientated and will stand behind their work 100%.
Had a guy from the company come over and he went above and beyond to not only get my fireplace fixed right but do all the little things that most people do not want to do. Thanks again. I will be putting your fireplaces in my next home.
Rob Gigliotti
Rob Gigliotti
Jan 20, 2017
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Very well designed showroom with plenty of fireplace units to look and see how they work. The staff is helpful and attentive. They have a great selection.
Scott J. Burman
Scott J. Burman
Dec 26, 2016
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Fantastic people in the showroom. Wide variety of heating options. Indoor and outdoor. The wheels really get turning in your head when you see whats actually available. They wont sell you something you dont need. I only ever need pellets but this is the only place ill buy them simply because the people there are great.