We are proud to work closely with many major manufacturers. As manufacture warranty techs we are qualified to service your water heater to maintain its warranties. When you have problems with your heating and cooling system that you simply don't know how to handle, call the experts at Bienvenu Brothers.
When you need the peace of mind that comes from knowing your home is well taken care of, turn to the New Orleans plumbers that always have your family in mind. We have over half a century of experience working with businesses and homeowners in the area to ensure that your plumbing systems are up to par and functioning properly.
When you want integrity, experience, and professionalism, come to us first. We are here to handle all your commercial and residential plumbing needs. From hot water dispensers to video camera inspections for your home, we can do it all. We offer sewer and drain cleaning, surveys and inspections, and sales and installation of new water heaters.
When you need the peace of mind that comes from knowing your home is well taken care of, turn to the New Orleans plumbers that always have your family in mind. We have over half a century of experience working with businesses and homeowners in the area to ensure that your plumbing systems are up to par and functioning properly.
When you want integrity, experience, and professionalism, come to us first. We are here to handle all your commercial and residential plumbing needs. From hot water dispensers to video camera inspections for your home, we can do it all. We offer sewer and drain cleaning, surveys and inspections, and sales and installation of new water heaters.
Services
If you're looking for a Plumbing and HVAC company in Metairie, LA that has a solid history serving this community, Bienvenu Brothers is the obvious choice. Since 1937, the Bienvenu family has been providing outstanding service and has earned a reputation to match. In 1937, we were known as Louis A. Bienvenu & Son Plumbing, and our goals were to provide unmatched prompt and courteous service at fair and honest prices.
In our efforts to serve as many customers as possible, we are happy to offer our services to those in the New Orleans and Metairie areas. We are proud to provide fast service to a standard area of 15 miles from Metairie but we will travel as far as 50 miles to come to your home or business. We want to ensure that your home or office is functioning properly, and that you are saving money on your utility bills every month.
Plumbing is an essential part of any building, and it's important that yours run seamlessly at all times in order to prevent serious inconvenience to your family or colleagues. Here at Bienvenu Brothers, we have over half a century of experience working in the plumbing business, and we have built a strong reputation based around our family values.
When it comes to getting your water the right temperature that you need it to be, you will have to rely on your water heater to get the job done. You may take your morning hot shower for granted until you don't have hot water. Choosing the right type of water heater to meet your needs is important before you begin the water heater insulation process.
Reviews (20)
Clay Marbry
Dec 06, 2021
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Darla Tschantz
Aug 26, 2021
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Daniel Borst
Aug 15, 2021
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Very bad experience..Very disrespectful with your time. Waited on urgent repair for several days then when I called to inquire about the appointment that they had missed they said that's not it works here and that they will come when they are available rather than apologizing for missing their appointment window.. after losing several days of leaking into drywall I called another plumber. I felt like I was working for them the whole time.
Sherri Tarr
Aug 04, 2021
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Positive: Quality, Responsiveness, Value
Responded quickly to our sewer issue. They finished the work promptly and at a very fair price. This was the second time we had used them in a month (had a different issue with our tankless water heater, which they also fixed) and we will use them again in the future.
Services: Pipe repair, Leak investigation and repair, Outdoor system repair
Responded quickly to our sewer issue. They finished the work promptly and at a very fair price. This was the second time we had used them in a month (had a different issue with our tankless water heater, which they also fixed) and we will use them again in the future.
Services: Pipe repair, Leak investigation and repair, Outdoor system repair
Bri Hanlon
Apr 14, 2021
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My tankless water heater stopped working. Seeing the model and age of the system, the technician guessed at the cause before he opened the cover. So about 30 seconds to diagnose the problem...the circuit board was fried. Unfortunately, not repairable, and to add to the sting... an identical unit servicing the other half of my duplex was already well on its way to burning up and failing at any time. The technician, David, was a total pro... empathetic that I was not planning on replacing two systems...and he did not pressure me into doing anything about it right then and there. The minimal visit
Karen R.
Mar 08, 2021
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I purchased an Aquasana Water filtering system because I was told it was the best. Turns out only 3 local plumbers are recommended by Aquasana. I called all 3 but Bienvenu was the most professional and most economically feasible. The guys who came out were knowledgeable. The work was estimated at a specific amount of time and money which was great for me. I recommend Bienvenu to anyone in need.
Russell Schafer
Feb 12, 2021
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Jacquelyn J.
Oct 16, 2020
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I have used Bienvenu Brothers in the past, but after my most recent experience I am concerned I might have been overcharged then as well because I am a female that is clueless to HVAC units. Our upstairs air conditioning went out last week and we had their AC man come out, he came out the next day which was prompt enough. He and another worker spent about 30 minutes at the house and told me we had a leak in the coil. Leak apparently could either be an inside leak or an outside leak, and because ours was inside it was not nearly as severe. I was informed they were filling it up with Freon because
Rozane Keppner
Oct 04, 2019
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We were in a pinch when our kitchen sink stopped up on a Saturday evening of a HOLIDAY WEEKEND with several out of town guests staying with us. We needed to get the kitchen sink unclogged as soon as possible so I called Bienvenu Brothers Plumbing and they went above and beyond what I expected. They arrived on time, were professional and courteous, answered all of our questions, and most importantly got our sink working again! I highly recommend Bienvenu for ALL your plumbing needs!
Christina C.
Jul 23, 2019
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We had someone from Bienvenu come out to look at our A/C to see why it was covered in condensation and also why there was a smell coming from the ducts. A tech was here for approx 30 minutes to try and diagnose the problem. He ended up giving me a couple scenarios as to why we may have these problems then slapped me with a $175 bill. He also said we could get 5 different people to look at it and there could be 5 different opinions. I didn't expect him to come out for free but that price seems outrageous just to "diagnose" the problem. He didn't do anything to actually fix the
Phyliss J.
May 08, 2019
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This company is a total ripoff. It's a company that will rob you without a gun. They fixed a leaking shower head, a dripping faucet and a running toilet. The price for parts were $134.25 but wait for it! Here it come. The labor cost was $612.00 . I spoke with the owner because I thought this was an error, just to be informed that this bill was correct. Shame on you. Shame Shame Shame! I will not nor will I EVER recommend this company to anyone and I will testify of this horrible experience to everyone.
Amy S.
Mar 22, 2019
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James Q.
Mar 13, 2019
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I would not recommend unless you are desperate for a plumber. I have used this service three times - the first out of necessity, the second to finish the first job, and the third and final time recently. The first job was an emergency repair during off hours - I knew it would be more and was willing to accept that. However, there was no mention of what they charge extra in relation to what they normally charge. The plumber came over and did a temporary fix but said there was a part that he could not locate from his warehouse so he would have to order and wait. I found the part at Home Depot and
Tracy C.
Oct 18, 2018
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Dave at Bienvenu Brothers went well above and beyond helping us with an on demand water heater that had to be replaced. He was conscientious, courteous, and very professional. He and I had several conversations about the issue and he kept me well informed about the process.
He was prompt and arrived as promised. Thanks Bienvenu! I'll be calling you again.
He was prompt and arrived as promised. Thanks Bienvenu! I'll be calling you again.
Russell Sutherland
Jul 17, 2018
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Victor Welker
Oct 26, 2017
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Rue M.
Dec 28, 2016
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This plumber service is a ripe off- for a tank to bowl gasket and bolts to be replaced to a American Standard toilet they charged me $20.60 for parts and $202.75 for labor- what plumber out there makes 202.75 for a job like this-it took him roughly an hour . He's either really slow or he is seriously overpaid. I wouldn't recommend them to anybody unless of course you don't mind being taken to the cleaners.
Owen M.
May 27, 2016
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Sidney G.
Feb 16, 2016
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I had somewhat urgent plumbing needs. Spoke with someone who assured me if I was available any time that someone would be out the next day. I took the day off of work to meet them and got a call around midday asking me to be available the following day. As you know not everyone can be available at the drop of a hat to meet a repair person. They did, however, work with me to reschedule. Staff seemed exasperated when I asked them to bring all supplies with them to fix my problems, instead of requiring a follow up appointment to fix problems that might require a replacement of parts. I'd recommend
Lee I.
Apr 24, 2015
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They promised to come yesterday or today. When I still hadn't heard from them today, I called. They had completely forgotten about me and then said they couldn't make it today and asked me to repeat the entire list of issues for them to schedule a future appointment.
Sadly, I think I'll find someone else. This is my first negative review on Yelp. I hope it's my last!
Sadly, I think I'll find someone else. This is my first negative review on Yelp. I hope it's my last!
