Three year septic service intervals can insure many years of flawless function, and can help prevent costly repairs or premature system replacement. Thank your tank and contact us today to schedule an appointment today with a friendly member of our staff. Our Septic Survey will provide you with a complete inspection packet for the sale of your home.
Our team of professional, and efficient technicians and staff allows us to provide you with your report within 24 hours of your appointment. Bonanza Septic offers grease interceptor services to keep your business clean and compliant! Our knowledgeable staff can build a recurring schedule which not only allows you to budget accordingly, but to have one less task to remember with your busy schedule.
Electronic billing, recurring appointment schedules and appointment confirmations ensure a seamless transaction on time, every time.
Our team of professional, and efficient technicians and staff allows us to provide you with your report within 24 hours of your appointment. Bonanza Septic offers grease interceptor services to keep your business clean and compliant! Our knowledgeable staff can build a recurring schedule which not only allows you to budget accordingly, but to have one less task to remember with your busy schedule.
Electronic billing, recurring appointment schedules and appointment confirmations ensure a seamless transaction on time, every time.
Reviews (20)
Josh O.
Dec 06, 2021
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I set up a first time appointment for pumping and confirmed I was on their schedule for that particular day. Turns out, they weren't even open that day. They no showed and left me standing around missing work for a 5 hour window that they gave me for a day they didn't service. Nothing on their phone message stating they were closed and no follow up.
I called again the next business day and verified that I was on the schedule and they just said, "we weren't open that day, sorry". Terrible service, bad management and disorganized. I would recommend using someone more reputable
I called again the next business day and verified that I was on the schedule and they just said, "we weren't open that day, sorry". Terrible service, bad management and disorganized. I would recommend using someone more reputable
Ashley D.
Sep 30, 2021
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Lorelei W.
Sep 28, 2021
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I'm so very glad I found the team at Bonanza! They are knowledgeable, kind and professional. I'm not in my home that long, and it's my first experience with septic. I was in a panic when my dog let me know my clean out pipe was overflowing. I called Bonanza and was added to the schedule right away. They came on short notice, found and fixed the immediate problem, cleaned and inspected the system , and gave me great next steps at a very reasonable price. I'm very happy!
Jen M.
Sep 23, 2021
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One of the WORST customer service experiences I've EVER had!!! I should've canceled my appointment right after I made it, as the gal who claims she is the office manager was rude from the get-go. Today I had a septic service scheduled in the window of 12 PM to 5 PM. When I made the appointment she stated she would add in the notes to call 30 minutes prior to arrival. Today, they showed up at 8:30 am. My husband was getting ready to expose the covers. Since they showed up way early he did not get a chance to do it, therefore they charged an extra $170 to do this when he was the one digging
Rhiannon B.
Jul 03, 2021
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Beware Bonanza for your septic survey when buying/selling a home. They struggled to remove one of the lids on the tank of the home we are purchasing during inspection. So the worker punched a hole in the lid and then placed a loose paver brick atop the hole as the new permanent lid and simply backfilled. When we complained to the office, they stated this was "standard practice" and refused to address any solution to fix it. As this is Bonanza Septic Service "standard practice" we're going to another septic company. I suggest you do that too.
Lisa E.
Jun 08, 2021
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J. J.
Apr 30, 2021
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L. Y.
Apr 30, 2021
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I need to take a moment and write a stellar review regarding Bonanza septic, the team, and Megan. Our septic was acting up and we had to call them for numerous services over for a period of time. They were extremely receptive, professional and timely. Our septic Is flowing great with many thanks to bonanza!
Michelle C.
Aug 09, 2020
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Bonanza did the septic survey when we were buying our house. (We the buyers did not choose, it was seller's deal.) The report we received was very short and had little information. After being in our house for just over a year, we decided to have the septic checked and pumped for our own piece of mind. Upon digging up the lids we discovered one was damaged (the corner is busted off), and the other was not placed properly and allowed dirt to fall into the tank. All of this was prompted because there was some sinking occurring near one of the lids. Between a report that DID NOT accurately document
Stephanie H.
Jul 22, 2019
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I used Bonanza exclusively for the past 4 years as a Realtor. Up until recently I've had a positive experience. Now the fees are much higher and the service level is very poor. Nothing against the techs that came to the properties but dealing with the front desk is a joke. Can't seem to get reports sent out and when they do, they are incomplete.
Kyle M.
Jun 26, 2019
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John F.
May 17, 2019
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This week we fortunate to have called Bonanza Septic to empty some tanks on our property in Mound House, NV. The office dispatcher,
Shontell, was EXCEPTIONAL to work with and co-ordinate a time that worked for us and them. She was a pleasure to work with! Once their truck arrived, we were VERY fortunate to have Daniel, as the 'lucky man' to properly empty the tanks. He was very knowledgeable and went 'way beyond' to do an EXCELLENT job for us. This is not an easy job & I was very impressed by his professional manner and positive attitude to do everything he could to
Shontell, was EXCEPTIONAL to work with and co-ordinate a time that worked for us and them. She was a pleasure to work with! Once their truck arrived, we were VERY fortunate to have Daniel, as the 'lucky man' to properly empty the tanks. He was very knowledgeable and went 'way beyond' to do an EXCELLENT job for us. This is not an easy job & I was very impressed by his professional manner and positive attitude to do everything he could to
Nate E.
Feb 21, 2019
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Worst customer service. Both women I have been dealing with for a month now have been nothing but rude. As a realtor that deals with many pump and inspection service companies in northern Nevada they have been by far the worst. Just trying to get these people paid has been like trying to nail jello to a wall. They can't even accomplish the simple task of splitting a bill. If your a realtor that needs the seller and buyers to pay for two different services (happens constantly in transactions) go to someone else. These people are not worth the head ache!
Kathy W.
Aug 28, 2018
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Jeff, Owner called today to offer an apology for yesterday's debacle in Washoe Valley. His call is appreciated and certainly second chances are in order especially with this apology; my clients understand as well. Bonanza Septic Service is awesome, the technicians are awesome and handle clearing and inspecting like pro's! Understanding that communication, on a phone or an email occasionally causes unmanaged expectations. Here's to continued Bonanza-Septic-Quality-Service. Thanks, Jeff
Jen S.
Dec 20, 2017
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Dan L.
Mar 03, 2017
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Andrea B.
Dec 08, 2016
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DeAnna S.
Nov 10, 2016
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Great guys. They fit us in the schedule for a pumping and inspection for a home sell. Great young man named Joey called to let me know he was running late, no problem, he got here, did a great job, helped locate the tank and was very professional with a great attitude. I highly recommend these guys !!!!!!!!
Danielle W.
Sep 16, 2016
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We got lucky contacting Bonanza Septic Service on a Friday afternoon after our water wouldn't drain. They fit us into their schedule the same day. Also, the fee was cheaper than another local competitor. Marty kept us in the loop as to when his service guy, Joey would arrive at our home. Joey was very knowledgeable & friendly during the pumping of our septic tank.
We will use this company if the need arises in the future!
We will use this company if the need arises in the future!
Kodi N. Ash H.
Sep 09, 2015
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