Relaxn

I can not even begin to put in words how much these people have changed my life. Getting a hot tub was my wife’s idea and I was like happy wife happy life. Now that we have it at our home it is easily the best end to my days. I wish everyone could have one!!!! Thank you again for everyone’s help finding the right hot tub. Such a great knowledgeable staff!!!!!!!!

Very knowledgeable and experienced sales and installation personnel. I felt very comfortable working with them and their recommendations. Tub was delivered on time and was just what we ordered. We absolutely love it. I would not shop anywhere else for a hot tub.

I have been a customer with Hot Springs for over 15 years and I just purchased my second hot tub. The new one is a salt water system and since I am unfamiliar with how it operates I must have called the business a dozen times for advice. Each time someone answered the phone, they knew me by name and went out of their way to make sure I understood what I was doing. They even sent a tech out to my home a second time to teach me how to operate my tub.
My experience with Hot Springs over the years has been incredible. They have always treated me like a valued customer and are not upset at answering

First off let me start by saying I am a first time buyer of a Hot Tub.
The first Hot Tub place we shopped at was uninterested in making us feel comfortable about buying a new Hot Tub.
So we moved on and found Sheli at Hot Springs Spas in Dayton.
Sheli was informative, kind, helpful, inquisitive, and wanted us to feel comfortable with our decision. Anyone in the market for a new spa should go see Sheli. She knows her product and cares.
Thank You Sheli.

We wouldn't buy a hot tub or sauna anywhere else. Kathy is amazing and helpful. The installation crew is always great and if you need any repairs the are great to talk to and they will call to make sure everything is fixed to your expectations.

I ordered my Hot Springs spa in January 2021 and was told it would be delivered in early May. The salesman that I worked with on the purchase was Fred. My communications with the salesman was aggrevating and counterproductive to say the least.
My hot tub was delayed due to manufacturing and several emails and phone calls did not produce any results but did end in severe frustration. Finally, in early June I called the store and was told the spa was in and delivery was set up for 2 days later. The spa was delivered but the steps were missing. When I inquired about the steps I was told that they

We were shopping around and we asked friends where they got theirs. They said and recommended Hot Springs Spas. E are so glad we asked them!
Thank you for making our first hot tub buying experience so easy. Their customer service is second to none. When our tub was delivered I commented that I didn’t remember ours having dark panels. I was correct. The appointment before ours cancelled and I think that caused the mixup.
I know the person who had to call and tell me we had the wrong tub dreaded making that call. But I already suspected something wasn’t right. We ordered the Excursion. We got

The only complaint is the wait on our tub, it’s out of local control no complaints with local hot springs dealership.
Our tub works great, easy to operate, cleaning filters is easy, the heat limit is great on these hot days it protects tub from overheating.
My oldest son and his wife liked ours so much they got one too!

We have dealt with George, the owner, Heather, one of the coordinators, Dell, one of the hot tub experts and Becky another one of the hot tub experts on multiple trips, calls, and interactions during our hot tub research, and eventual purchase of the High Life Grandee. Each time we have either came in or called Becky, Dell, or Heather has taken the time to answer any questions we have and we have not felt rushed or pushed in making a decision.
With the pandemic going on and the factories closed we didn’t know how long it was going to be from the date we ordered our hot tub in May. When the factories