Your hot tub or swim spa should be a source of relaxation, not stress. Wickstone Hot Tub Service and Warehouse Sales offers skilled repairs and endless accessories for your hot tub at unbelievable prices. Whether you are a first-time buyer looking for comprehensive installation services or need a timely fix for a broken heating unit, our team is here to help.
Since 2009, we have been the first choice for hot tub maintenance needs because of our experienced, highly trained staff and our customer-focused attitude. We also service all major brands of hot tubs and swim spas. At Wickstone Hot Tub Service and Warehouse Sales, we recognize that an excellent customer experience hinges on the abilities and attitudes of our team members.
Each of our technicians is passionate about going the extra mile in wowing our clients and sharing in our core values of treating everyone like family. With every new hot tub installation or repaired leak, our base of satisfied clients grows. With thousands of happy customers serviced throughout Western Pennsylvania, our history of excellence speaks for itself.
Since 2009, we have been the first choice for hot tub maintenance needs because of our experienced, highly trained staff and our customer-focused attitude. We also service all major brands of hot tubs and swim spas. At Wickstone Hot Tub Service and Warehouse Sales, we recognize that an excellent customer experience hinges on the abilities and attitudes of our team members.
Each of our technicians is passionate about going the extra mile in wowing our clients and sharing in our core values of treating everyone like family. With every new hot tub installation or repaired leak, our base of satisfied clients grows. With thousands of happy customers serviced throughout Western Pennsylvania, our history of excellence speaks for itself.
Reviews (9)
Greg Pratt
Jan 27, 2022
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I wish there was a zero star. This rating is far too high for the service provided. These guys want to sell hot tubs but don’t care about customers or service. They were put out to have to meet us to even load it when it was purchased and bounced back and forth on who would meet us. We asked them about delivery and setup. They said that they were booked several weeks out if we wanted to wait. Then we get the tub installed ourselves. The computer board in the tub is messed up. Once again it will be a few weeks. We get it to operate and then tub quits in sub 0 temps. Call them. Schedule an appointment
Fred Ferderbar
Apr 27, 2021
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Very pleased with our Tropic Seas hot tub. Sales was very good with helping us to choose a model. We think the quality is good and the price was reasonable. The calls to schedule delivery were professional and timely (had to schedule twice due to a storm in our area.) Delivery went well and the technician installed the cover lifter and explained the tub operation while answering any questions we had. Ordered some chemicals so far with very prompt delivery. Haven’t needed service yet but I expect they will be as good and helpful as the sale was when the time comes. Definitely recommend Wickestone
Christine Martier
Dec 29, 2020
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Positive: Professionalism, Quality, Responsiveness
This was one of the best customer experiences of my life. From the sale and financing to the delivery and installation theses guys were the best. I have told everyone I know about them! Our hot tub is beautiful and has sincerely improved our quality of life!
This was one of the best customer experiences of my life. From the sale and financing to the delivery and installation theses guys were the best. I have told everyone I know about them! Our hot tub is beautiful and has sincerely improved our quality of life!
Matt Mcgeary
Oct 09, 2019
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Purchased a spa from charity last June. Was still getting everything ready for the install so I couldn't have it delivered immediately. They did an awesome job working with me to get it delivered and set up. It's not just about the sale to them either. They do an amazing job with "service after the sale" too. Great company will definitely keep doing business with them
John Lackey
Aug 02, 2018
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Brian Yowler
Dec 06, 2017
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Amy Walther
Sep 01, 2017
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Ralph Arino
Jul 06, 2016
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These guys were pretty good at moving a hot tub for me across town. But the price estimate I was given in my initial phone call/consultation was approximately half of what they ended up charging me (which I knew prior to signing the contract).
They also disconnected the electrical at the pick up location and I appreciated that. They both claimed to be electricians.
They got it delivered where I wanted it and did no damage whatsoever.
I requested a quote to do the electrical and they put together a quick quote. But they started saying very concerning and pretty unbelievable things about my preexisting
They also disconnected the electrical at the pick up location and I appreciated that. They both claimed to be electricians.
They got it delivered where I wanted it and did no damage whatsoever.
I requested a quote to do the electrical and they put together a quick quote. But they started saying very concerning and pretty unbelievable things about my preexisting
Eric Vernon
Jan 27, 2016
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I must take a moment to mention what great service I received from this company with the delivery and service after of our brand new hot-tub.
We purchased a hot-tub from Valley Pools and Spa’s in Washington, Pa and they coordinated the delivery with Wickstone Hot Tub service.
We then immediately had a delay in landscapers finishing work at our house and I had to postpone the original delivery date. Valley contacted Wickstone Hot-tub service, Charity from Wickstone stayed in constant contact with me to schedule the delivery at my earliest convenience
.
We have a pretty steep incline to go
We purchased a hot-tub from Valley Pools and Spa’s in Washington, Pa and they coordinated the delivery with Wickstone Hot Tub service.
We then immediately had a delay in landscapers finishing work at our house and I had to postpone the original delivery date. Valley contacted Wickstone Hot-tub service, Charity from Wickstone stayed in constant contact with me to schedule the delivery at my earliest convenience
.
We have a pretty steep incline to go