Burnomatic Mooney & Ridler

Critical: Quality, Value
Someone tried fixing my heating problem. He couldn't but said there might be another solution. Did not specify where I could go or what to do which would have been helpful. I still have the problem today
Service: Heating system repair

Great work at a fair price! Friendly, timely, and knowledgeable technician with excellent workmanship.

Positive: Professionalism, Punctuality, Responsiveness
The Burn O’Matic technicians and staff have always been responsive to working on our 1909 steam boiler. Always willing to offer recommendations and communicate well about their services and availability.
Service: Heating maintenance

I work with Matt and Jessie from Burnomatjc on a weekly basis for a building I manage. They’re both great to work with. Matt is extremely kind and was willing to accommodate my organization’s schedule and needs to have weekly boiler inspections. Matt is very responsive and further displays his flexibility by helping me diagnose plumbing issues while he visits the building for boiler inspections. I would highly recommend Burnomatic Mooney and Ridler.

I am slightly frustrated having worked with this vendor to have a toilet installed. When I called to inquire about the cost estimate (having also called about four other plumbers to compare rates), I spoke with Matt who told me with the required City of Minneapolis permit included I'd be looking at a total of $200 to $240. He also noted the hourly rate was $135. After receiving my bill I see I was charged $140 per hour for a total of $440.50. While I understand estimates are not exact I don't appreciate the certainty I heard over the phone only to be charged double that amount once the bill came

Positive: Punctuality, Responsiveness
Burnomatic fixed an old ignition unit on our 100 year old boiler and helped us get some more life from it. When the tank eventually failed, they were really responsive after hours and came out right away to try and help us figure out what to do next. I love family owned businesses & have been happy to work with Burnomatic.

As a property manager in the twin cities area that manages several large complexes, I have given thousands of dollars in jobs to this company. Today I had tried setting up an appointment for another small apartment owner and had experienced service that is very unprofessional. I was told that I was not called back because "they are busy and that I could maybe get a call back in a couple days". The office told me that "they're not responsible for who get called back or not". I used this company because they are well known, but they are not the best price and they certainly do not have the customer

Mark came out to install a full-home water softener, and he did a great job. Very happy I chose Burnomatic M&R!

Burnomatic is the real deal. Technically knowledgeable technicians for a reasonable price. They are the only ones in town I’d recommend for old house boiler work. They don’t inflate, exaggerate and they don’t gouge.

I used to work there. They're just about the only place around that bills by materials (with no mark up) and labor, so you know exactly what you're paying for. That's a big deal to an accountant like me who likes to know what I'm spending money on. I really like being able to see that materials were 'this much' and the time spend was 'this much'.
They're a union shop, and I don't know how that hourly rate compares with Joe plumber down the street, but they bill in like 15 minute increments past the first time minimum, so you're not getting charged for three hours if the worker was only there for