EmberWest Fireplace & Patio
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EmberWest Fireplace & Patio
We offer a complete line of gas and electric fireplaces, unique cabinets and stylish accessories to complement any decor. We offer a complete line of gas & electric fireplaces, unique cabinets and stylish accessories to complement any decor. EmberWest Fireplace & Patio is a family run business with more than thirty years experience that provides high quality products for the fireplace industry on the West Coast of the United States.

The key word is quality. We are supported by the finest manufacturers of fireplaces, stoves, and accessories that are available in the world. We provide outstanding products and services to today's changing marketplace. Stop by today and get the tour. Our staff is here to help. They have extensive knowledge in our product lines and can help you decide on which products best suit your needs and budget.
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As an ideal contemporary heating solution to be installed inside an existing fireplace, the Alpha 36s benefits from a wide range of design options. Because it's a direct vent model, it can be placed almost anywhere in the home; with flexible venting connecting it to the outside world, air is allowed to flow around the fire bin when necessary.
The beauty of a realistic-looking wood fire. The brilliance of an efficient gas heating source. Direct vent gas inserts are exquisite gas fires that offer the charm and warmth of a wood fire. Gas insert fireplace available with a traditional log set, glass media set or a rock media set. Inserts provide a warm, comforting feature for your home without the hassle of a traditional wood burning fireplace.
The Capella 27 electric fireplaces offer individuals who love the beauty and warmth of a true fire, but don't have the extra space for a fireplace installation. Multicolored flames and effortless operation are what set the Astria Arcturus apart from the rest. The Capella Series 33R/36R electric fireplaces add the ambiance of fire easily and affordably.
Build Your Dream Outdoor Kitchen- There are many reasons why it is a good idea to add an outdoor kitchen. Alongside increasing the value of your property, they make it much easier to host big groups of people for barbecues and parties in your backyard. Our company can design and install an outdoor kitchen for you that is completely unique, perfectly functional and will last you for years.
Having trouble heading back inside as sunny spring days turn cold at sunset? Outdoor fire features are a great way to extend the livability of your outdoor space into the evening. The traditional fireplace offers so much more than physical warmth. Outdoor fireplace can provide a lot of enjoyment. They can add light, heat, and an interactive experience that really enhances your time spent outdoors.
Reviews (26)
Alaire O.
Alaire O.
Jan 25, 2022
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Jamie Geoffroy from EmberWest came out to service our 9 year old gas fireplace. He arrived right on time and was very informative. He showed me everything that I need to do to keep my fireplace up and running. He cleaned everything and it looks like new! We will definitely be requesting him in the future if we need anything. Thank you!
David S.
David S.
Jan 08, 2022
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EmberWest's Jamie Bragg was fantastic to work with on our project converting our existing wood burning fireplace to natural gas. For each step of the way, from discussing and assessing various installation options, referrals to a gas plumber and chimney sweep, to the final installation, Jamie and his installation partner James Gregory were professional, easy to work with and committed to ensuring that we had a great solution. After several discussions to address our questions, Jamie offered an in-house assessment to take measurements, and then we visited the showroom to see our options. We
Lisa Coyle
Lisa Coyle
Dec 22, 2021
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My family and friends have used Mike and his team on at least 6 projects and there’s no other fireplace company we would use than Ember West. They are sensitive to budgets, deadlines, and do whatever they can to make your fireplace perfect. Installation is always smooth and punctual; if they say they will be here on a certain day and time, they will. Reliability and professionalism coupled with care are a hard trio to find in todays world. Go with this company and you won’t be disappointed!
Melanie B.
Melanie B.
Nov 09, 2021
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So happy with the work done on my fireplace. I needed trim pieces repainted as the old paint was chipping off and Jamie did incredible work making these pieces look like new. Lots of time was spent to sand things down and to rebuild the paint layers slowly...Jamie also helped me figure out how to "modernize" my fireplace and remove the "fake logs" - a look I did not like and he came up with a way to change it up on the fly and it looks great AND he was able to install a remote control...They checked all the boxes and did amazing work, were diligent and really easy to work with
Katherine R.
Katherine R.
Oct 27, 2021
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We had our wood burning fireplace replaced with gas logs, and everything about the experience was great. Aaron gave us a free home consultation, and gave two good pricing options with clear pros and cons. We visited the store to see the logs in person, and everyone was helpful and kind. We made a decision, and had Aaron come do the installation with zero issues. He was quick, had a good eye for design details, and answered all of our questions - most before I could even ask them. Would highly recommend!
Joe C.
Joe C.
Oct 21, 2021
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Jimmy was extremely helpful and patient. We thought the blower was down and they sent Jimmy. He opened up the fireplace and spent a ton of time checking the whole thing and reassured us everything is going fine. He even cleaned up the fireplace while doing the checking. He was also the guy who installed the fireplace for us. It is always a pleasure working with them.
Dave S.
Dave S.
Sep 24, 2021
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Stopped in looking for an electric fireplace. I gave the guy my business card so he could contact me about a model he was going to check on for me. That's as far as it went. No call. No email. No business.
James V.
James V.
Sep 10, 2021
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Aaron at EmberWest is awesome. Not only did we get a great price on converting our fireplace from wood burning to gas, Aaron came to our home twice to ensure the product was up to his standards of excellence. I highly recommend Aaron and EmberWest.
Ashok T.
Ashok T.
May 18, 2021
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I really enjoyed working with Cameron Bragg from Emberwest. He was knowledgeable, helpful and spend the time to do the right thing. He came to the job site multiple times to make sure my contractor did the right framing, built and made sure the installation was completed in time with no trouble. I highly recommend Cameron and Emberwest for any fire place needs that you might have.
Russell H.
Russell H.
May 08, 2021
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Scott at Ember West was very helpful and not high pressure. I would definitely use him again on oir next outdoor fireplace purchase.
Morgan M.
Morgan M.
Feb 25, 2021
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We had a very good experience with EmberWest and have used our fireplace every day since we got it. We had wanted a gas insert for a long time and had shopped around at several Bay Area fireplace stores and the choices and options were overwhelming and confusing so the project stalled. I saw EmberWest on YELP so we decided to give them a try. Aaron was super helpful and came out to our house and quickly zeroed in on what we wanted and made some recommendations. We went to the showroom that weekend and quickly found the style we wanted. The guys who installed it were very polite and helpful
Daniel A.
Daniel A.
Dec 24, 2020
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Very pleased with the service and results. Got our new gas log set delivered and installed per the appt time and they stuck to their price quoted and it was hassle free. Highly recommend. Thanks Ember west !
Andy V.
Andy V.
Dec 21, 2020
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We went to three different fireplace stores in the Bay Area and this was by far the best from a customer service and price perspective. Scott was really easy to work with, spent a lot of time showing us different options and made the buying process quick and easy.

On the day of delivery and installation, the guys showed up on time, did a great job with the installation and spent time going over the features and how to work our new gas fireplace.

Best of all - they were about 15% cheaper than the other two places we went to.
Sheila G.
Sheila G.
Dec 14, 2020
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I reached out to a handful of gas fireplace companies and Emberwest was the clear winner. Thoughtful, timely, excellent service for installation, and the best prices as well! We absolutely love our fireplace and it's been on every day that we've had it!
Bret M.
Bret M.
Oct 28, 2020
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Got my firepan from here and very happy with it. Customer service was great and they even had a chimney sweeper to refer if you need that work done as well. Will go to them again for some firebrick I need to special order for another outdoor project.
Suzanne K.
Suzanne K.
Oct 22, 2020
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I purchased two new gas fireplaces from Ember West for a remodel, and had all very positive interactions with the whole team. I served as owner-builder (boy, what an adventure!) and was probably on the high end of the "needs hand holding" spectrum. The EW team could not have been more forthcoming with insights and pros and cons. From selecting models, finishes, and inserts (both logs and glass) to framing and gas line/shutoff tips, to installation and start up assistance, they were with me the whole way. Lots of things about remodeling were pretty daunting - with Ember West in my corner
Ru S.
Ru S.
Oct 12, 2020
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While we were doing our home remodel, the biggest sticking point for us was the fireplace. All we had was a hole in the wall and a huge hearth jutting out into the front room.

Choosing paint or flooring is easy in comparison to trying to figure out what to do with a fireplace when you can do anything, but have no idea what that anything entails.

We went to a few fireplace showrooms in San Jose but ran into the same problem over and over: they could sell us an insert and install it, but tiling? A mantle? Demo and reconstruction? That was beyond their purview and they were all zero help. For people
Sarah Brightman
Sarah Brightman
Aug 23, 2020
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Cameron Bragg gave some of the worst service I have ever received. Will certainly never use them again. Look elsewhere.
David Stypula
David Stypula
Jun 27, 2020
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Support local businesses like these. They know their products and offer fair prices for their services. Let's support the small specialized companies. Screw the big box stores. They don't need our business.
Mike Law Jr
Mike Law Jr
Jun 24, 2020
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Absolutely terrible. cameron bragg does not know how to treat customers. awful.
Dan L.
Dan L.
Jun 16, 2020
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I visited almost all the fireplace shops around the Bay Area and I'm so glad that I chose Emberwest. Not only they provided competitive prices for the fireplace I'm looking for, the service they provided is also unbeatable. Scot is very patient and thoroughly introduced all the pros and cons of each items and helped me find the best fit to my home. The installation was smooth and charm, they always brought extra parts to ensure things could be done in one time. All in all, I will strongly recommend them for anyone who is looking for a professional fireplace purchase and services.
Amy Morey
Amy Morey
Dec 28, 2019
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Mike and the guys at EmberWest are wonderful to work with. They are knowledgeable and if they don't know the answer to your question they will be sure to find it. Their customer service is top notch (which is a rarity these days). They really take pride in their work and the business itself. I would highly recommend them. We will be returning customers!
Tyler B.
Tyler B.
Dec 10, 2019
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I have had an insert that hasn't worked at all for over a year and only kinda worked for the two years before that. The LP valve that mine came with had been discontinued and there was no suitable replacement. I live in a pretty remote area so no technician would come look at it. I found Mike at Ember West through a friend and figured I'd give him a call. Mike wasn't afraid of the distance I was from him and talked me through the issues I'd been having. He gave me a quote and said it would include troubleshooting over the phone with him. Well, the package arrived and I got to
Michael Pendergrass
Michael Pendergrass
Nov 17, 2018
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They have an amazing staff and great fireplaces. Best shop around. And their dog Annie is adorable. Go Sharks!
Izak Kapi
Izak Kapi
Sep 13, 2018
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The people are very knowledgeable and take the time to explain all the options but the process are through the roof. They did help is by showing us how expensive every thing is and steering us away from the insert option. Don't know what makes an isert cost 4000$ or more this is nothing but a gas burner decorated with some fake wood. If it was 1500$ we might have gotten one but at these crazy prices no thank you.
Sagar Pathak
Sagar Pathak
Dec 09, 2016
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Emberwest has a great selection of fireplaces. I went there to find a modern electric fireplace insert and Mike was able to help me find the perfect one for my budget. They had quite a bit of selection in store and available on order. The best part was that they had they all hooked up so we could see exactly what the insert would look like. It's much harder to guess if the insert would look "fake" via an online site.