According to the FBI, homes and businesses without an alarm system are 3 TIMES more likely to be broken into. In these uncertain times, you need a PROVEN and established LOCAL alarm company to protect what matters most. We've been serving the high desert communities for 3 generations and over 50 years.
Commercial, Industrial & Residential security systems design, installation, alarm monitoring and support are just the beginning. At Hi Desert Alarm, we pride ourselves on customer service. We are locally owned and operated in Victorville, CA allowing us to provide rapid response and unparalleled customer service that you will not get with nationwide companies.
No matter which areas of your building require access control, Hi Desert Alarm can design an access control system that meets your specific requirements to increase the security climate of the property. Maybe it's theft, unexplained inventory shortages, shoplifting, fraud, or employee productivity.
Commercial, Industrial & Residential security systems design, installation, alarm monitoring and support are just the beginning. At Hi Desert Alarm, we pride ourselves on customer service. We are locally owned and operated in Victorville, CA allowing us to provide rapid response and unparalleled customer service that you will not get with nationwide companies.
No matter which areas of your building require access control, Hi Desert Alarm can design an access control system that meets your specific requirements to increase the security climate of the property. Maybe it's theft, unexplained inventory shortages, shoplifting, fraud, or employee productivity.
Services
Hi Desert Alarm has been serving the high desert communities of Victorville, Hesperia, Apple Valley, and Barstow since 1967. Contact us today for a complimentary security review of your business or home. Hi Desert Alarm is a proud supporter of our communities, and belongs to the following Chambers of Commerce and related local industry organizations.
When it comes to securing your commercial property, Hi Desert Alarm designs commercial grade intrusion detection systems that provide piece of mind at a price you can afford. From Basic Security Systems to Complex Automation, Smart Businesses Rely On Hi Desert Alarm. Maybe it's theft, unexplained inventory shortages, shoplifting, fraud, or employee productivity.
Access control can be integrated into your security system to control access to areas and resources throughout a single commercial property or multiple properties. Of all the advancements to electronic security over the years, few have been more important to commercial enterprises than access control systems.
Hi Desert Alarm offers the industry's best security cameras, CCTV, and video surveillance systems that are designed for exceptional performance in indoor and outdoor environments for a crystal clear viewing experience. We offer the industry's best security cameras, CCTV, and video surveillance systems that are designed for exceptional performance in indoor and outdoor environments for a crystal clear viewing experience.
Reviews (21)
Jasmine A.
Jun 20, 2021
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We had HDA for about 2 years and everything was good up until the beginning of this year. They used to be really good at responding when the alarm system would go off but now they don't even call if the alarm goes off. Usually they would call through the intercom or give you a phone call to make sure everything was ok or if they needed to dispatch 911. Thank goodness it's only been on accident but if it was a real emergency then you can't count on them. I just recently switched over to another company and it hasn't even been 2 weeks since we canceled with them and they are already
Yesenia
Feb 03, 2021
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They told me it was a two year contract and they lie it was a 3 year contract the lady that answered the phone was very unprofessional didn’t even let me speak try to speak over me, and they say they were going to upgrade our system which they didn’t they try to charge me $30 dollars per window and just for doors was $49 dollars I have like 7 windows which it is insane the amount of money i will pay. They didn’t even patch the place were the sensors and the alarm system was which it has a big hole and they didn’t even refund my money which they charge $115 for not even a week that I transfer
Juan Calderon Siervo De Jesucristo
Oct 05, 2020
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Critical: Professionalism, Quality
Ever since they change personal and I believe the owner of the company put someone else in charge we are not getting the same monitoring. They don’t call you when the alarm goes off and they take a long time to answer the phone, I started looking for new company that appreciates my bussines.
Ever since they change personal and I believe the owner of the company put someone else in charge we are not getting the same monitoring. They don’t call you when the alarm goes off and they take a long time to answer the phone, I started looking for new company that appreciates my bussines.
Mohamed Abbas
Jul 26, 2020
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Yvonne I.
Nov 06, 2019
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Michael Moos
Oct 29, 2019
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Wife has had them over ten years. We are currently out of town and our business appears unarmed. We called support. Told us it’s not them but a 3rd party app that supports us and they can’t tell if it’s armed. We PAY Hi desert Alarm monthly. (Not a 3rd party) BEYOND LAME! But they have been for years. Serious problems at the top. (Melanie, or whatever her name is) They just LOST our business because they are even WORSE than they were 10 years ago.
David P.
Oct 07, 2019
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Gary F.
Jul 08, 2019
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I've used Hi Desert Alarm at my current residence since 2011 and have nothing but good things to say about them. The pricing is reasonable and the service is excellent. The techs are experienced and professional, and the office staff are pleasant and knowledgeable. I've never had a problem with the system since it was installed.
Jose Moran
Jan 30, 2019
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We are very disappointed with this company. I have been doing business with Hi-Desert Alarm since the early 2000's. They currently monitor my office buildings fire alarm and recently i had them install a security camera system in one of our suites to detour crime on a building we've owned since 2005. When the technicians were in the attic pulling cable for the cameras they broke a sewer vent pipe and knocked down a ceiling speaker. We fixed the speaker but did not know about the broken vent pipe until recently when the tenant complained about a horrible sewage smell throughout the office. We had
Aaron Johnston
Dec 09, 2018
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Called 4 times kept notes on who we talked to. We even said if you don't want the work just say so because we need our system back in operation as soon as possible and we already spent two weeks talking to two different people in the office they said we will call tomorrow that was a week ago. I called four times that is it. I will try Apple Valley Communications see how that goes.
Brandon C.
Sep 16, 2018
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Charlie
Dec 17, 2017
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Excellent family owned company. Available on call technician always. These guys go above and beyond. You can go with a company like ADT where the tech is some joe blow "slam your alarm system in" sub contractor getting paid per job. I'll stick with Hi Desert Alarm where I'll recognise the faces that come to my door if I have an issue:)
Jason T.
Sep 10, 2017
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I had them install an alarm system and access control system in my business. They are an amazing company. Every time I call, they answer my call right away and answer any question I throw at them. Their monitoring service is great! They call me before I can even clear out the alert on my phone. The rates are very reasonable. I had Tyco before HDA, and their service was nothing even comparable to HDA. I highly recommend this company for anyone looking to upgrade their existing security system. Thank You for your amazing service!!!
Muriel B.
Aug 16, 2017
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Frances Scott
Jul 07, 2017
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I was the on-site manager at Rancho Seneca Apartments, we've worked with this company for sometime now and never ran into any problems with this company. They are always available and always welling to help resolve any tech issues right away. I read a review from someone stating that this company goes above and beyond for they're clients and I must say, that they really do. We just bought our 1st house and best believe we're going to be using Hi Desert Alarms service. 😊
Highly recommended company!! 👍👍
Highly recommended company!! 👍👍
C. L.
Dec 24, 2015
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We have used High Desert Alarm for many years and we have found them friendly and easy to talk to if we had a problem. It's really nice to deal with a company that's local with people that you can trust in your home who has been in the high desert for a long time. I would never hesitate to tell someone who wanted an alarm system to call High Desert Alarm.
Sharmon I.
Oct 08, 2015
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Awesome company! We were in need of an alarm system quickly and they were out the very next day. The service and professionalism of the installer Michael was impeccable. Michael took his time to explain and walk me through the system. Family owned and operated and it shows, they truly care about others. They offer the newest technology in security at affordable pricing. I HIGHLY recommend them to everyone!
Shelby S.
Aug 19, 2015
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Beware of this company. After cancelling their service, their service technician came to my business to remove their equipment and deliberately destroyed the new alarm system equipment installed by my new company. I had to pay significant expenses to repair the damage at my business caused by their technician willfully destroying my property. Even after discussing this with the company, they are still insisting on collecting an early termination fee and are now threatening legal action to collect their fee. It's shocking to see a business behave in this manner.
Steve S.
Jun 25, 2015
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Hugh B.
Nov 02, 2014
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Bad business policies !
I was with this company for 10 years
I lost my job and had to cancel my contract. Tried to negotiate a soloution but they would not.
They charged me for my full system price took me to court and put a lien on my house.
Thanks alot for kicking a long term customer to the curb !
I was with this company for 10 years
I lost my job and had to cancel my contract. Tried to negotiate a soloution but they would not.
They charged me for my full system price took me to court and put a lien on my house.
Thanks alot for kicking a long term customer to the curb !
Jose S.
Jul 31, 2014
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I just started my third year with hi desert alarm and i can't be happier with not only the alarm system but with the service i originally had ADT but that was a nightmare so was the contractor they sent out called: total watch security dont bother with them especially if the house/cabin you need protected is in the desert area.