Iron Works 21

We needed to secure our properties from transients and coyotes and contacted ironworks for a quote.
They helped us design custom gates that provide security and we are thrilled with how they turned out.
They are a family run business, wonderful to work with quality work and craftsmanship. We are very pleased with our beautiful gates!!

They're not persistent they're not business why and they can make you very mad because they're not business-wise

VERY BAD SERVICE!
They try to pressure you on the phone to send them pictures of what you want done without having to come over and look at the place and measure to provide an estimate. It’s really sad they try to cut corners and force you into sending pictures!!!! when you tell them that this is not a good way of doing business they say oh I’m sorry the next available appointment is.....and they throw you to the furthest future day to discourage you from going with them.
End of the call as she hears Disappointment in your voice , she’ll flat out tell you to go look for someone else to

Called to replace the track and they did a good job. The quality of the repairs are great! The work is recommended.

Used Iron Works 21 to replace our old driveway gate motor and am very happy with the results. They removed the old one, broke up the old concrete holding it in place, mounted the new motor on a very secure iron stand and then poured concrete to hold it in place. They also replaced other needed parts on the gate and it works great now. Very pleased with their service.

We had the hand railings to our commercial building and they did the job in 1 day! The installation process was easy, quick and professional looking. The prices are fair! I found the best way to contact them is via their email site and they will get back to you right away. We are faithful customers who always come back.

My wife and I had a new swinging gate installed by Oscar and his workers. It's a family run business and Oscar's daughters are really nice and attentive. The swinging gate was painted light green and works great!

Terrible customer service. We needed our gate that they installed fixed and they never returned our several calls. We have a toddler and live on a busy steer which I explained to the receptionist and still no one bothered to call us back over 4 days of calling them daily. No one ever showed up so we had to call another company.

I have used iron works 21 for many years and love them. The craftsmanship is beautiful and the work is amazing. Oscar is very fair and his prices are very reasonable. They have built all my fencing and gates over the years and I love them. It's also a family business and his daughters are always so helpful. Thanks again for a beautiful work!

Slow to complete project. Metal gate wasn't properly primed and painted and rusted within 2 mo. I suggested waiting until exterior work was complete, but they suggested installing anyway. Subsequently I had to remove gate, then reinstall. Because original installation was substandard it was very difficult to reinstall. I contacted them to help reinstall because they did a poor job putting it in originally. Said they were very busy, and normally charged $140, even though I live 5 minutes away. So mad!

Called for an estimate. Oscar came out, took all the measurements and said he would get back to me by 6PM that evening. I didn't hear anything from Oscar that evening so I called him a few days later. The lady who answers the phone said that she would get a hold of Oscar and get back to me. It's been weeks and he still has not contacted me. Not the right way to do business.

We had a custom rail along side our stucco wall and then a set of railings going down our concrete stairs to our back yard.
They came out awesome with a very fair price.
I would have given them 5 stars but I think they only put one coat of paint on and a few little scratches rusted. Nothing alittle sand paper and spray paint can't fix.
Great solid wrought iron railing and nice family owed business.
Thanks

Back in June 2013 I needed a new metal railing in my house for a staircase.
My contractor at the time recommended someone who came out and gave me a high quote for something that did not really look that good.
I found Iron Works 21 on the recommendation of a local glass company.
Oscar came out to my house, looked over the situation and then brought out a notebook with all sorts of designs etc.
I did not see much that I liked as our house is mid century and so much wrought iron is just "Butt Ugly" but I did find one design that I liked, he quoted me about 1/3 what the original guy quoted

They do great work at reasonable prices. Oscar is professional and courteous. He does what he says would do, when he says he would do it. He also offered great design advice and even threw few in a few extras at no extra charge. A deposit up-front is absolutely reasonable and I would think, standard. Just make sure you have your checkbook when you meet for final inspection. They are pretty inflexible about that! (but great work -- highly recommended)

I've never had a problem with Oscar or any members of his family. They have never changed their price on me mid job, and I do not think a deposit is a ridiculous request considering they are buying material for the job and can't be expected to go out of pocket for customers who might change their mind.

Do not use these people, I gave a deposit with strike instruction that I must see material first before job is done. I went to the store and missed them 3 different times.They went ahead and made the job without my approval of material and I refused to pay and requested my deposit back and the daughter argued with me and said read the fine print on your reciept.
My advice is Do not give them any money. Better yet save yourself walk away.
SilverLake.

Zero stars. Seriously.... Just want to warn people, beware, This is a family owned business, and from the dad, to the mom, down the bloodline to the daughter, THEY all seem to have inherit the WORSE, uncompromisable attitude, Ive ever had the misfortune of witnessing. To truly top the whole thing off, they request a deposit in advance... And in the midst of the project, changes their mind about the price, jacks up the cost of their labor, and tells u to take it or leave it, and theyll walk away keeping your deposit, leaving you with their unfinished construction. Hire at ur.own risk.... It may