Since 1984, Dutton Equipment Repair has been providing the food service industry with top-notch restaurant equipment services to businesses in Richmond, VA and the Tri-Cities. Our qualified, trained and experienced technicians are ready to repair and help you maintain all of your commercial kitchen equipment.
From commercial refrigerators to coffee makers to ice machines, we are prepared to help you solve your repair and maintenance issues, all while providing you with exceptional service. We understand the importance of your equipment and what it means for your business -- that is why our primary goal is to help you keep your commercial kitchen equipment running smoothly and effectively.
We service and repair all walk-in/reach-in commercial refrigerators and ice machines. We are also one of the leading providers of commercial kitchen exhaust repairs in Richmond, VA and the Tri-Cities. We have a wide selection of commercial kitchen replacement and repair parts on site for your immediate needs.
From commercial refrigerators to coffee makers to ice machines, we are prepared to help you solve your repair and maintenance issues, all while providing you with exceptional service. We understand the importance of your equipment and what it means for your business -- that is why our primary goal is to help you keep your commercial kitchen equipment running smoothly and effectively.
We service and repair all walk-in/reach-in commercial refrigerators and ice machines. We are also one of the leading providers of commercial kitchen exhaust repairs in Richmond, VA and the Tri-Cities. We have a wide selection of commercial kitchen replacement and repair parts on site for your immediate needs.
Services
Dutton Equipment Repair, Inc. was founded in 1984. We specialize in servicing restaurants, schools, convenience stores, hospitals, hotels, churches, florist, recreational centers, jails, institutions, corporate cafeterias and individuals with their commercial cooking equipment, beverage dispensing, refrigeration and HVAC needs.
Dutton Equipment Repair provides commercial food equipment repair services to residents of Richmond, VA and the Tri-Cities. We are one of the leading restaurant equipment repair companies in the region. We have a full staff of technicians on call to provide help when you need it. We also carry a full inventory of parts in stock to supply for commercial equipment.
Dutton Equipment Repair offers exceptional commercial refrigeration and HVAC services for customers throughout Richmond, VA and the Tri-Cities. For over 30 years, we have maintained a reputable name you can trust to deliver superior products and top-notch customer service. And many more! If you live in the Richmond, VA area and are looking for a reliable repair service near you, we have you covered.
At Dutton Equipment Repair, we offer restaurant preventive maintenance programs that can help you save dollars in many ways. Our experts understand the importance of maintaining restaurant equipment and how that can help you save on costs down the road. First, we will ensure that your refrigeration and HVAC equipment will perform better and last longer.
Reviews (11)
W. Wallace
Dec 25, 2021
Report
Miranda Schrum
Dec 19, 2021
Report
We’ve been using Dutton for years at our restaurant. They understand when equipment is down it effects your business and sales. From Valerie at the office to the guys they send out, everyone is so polite and gets right to the problem. They always show up on time and they’re prices are reasonable. We always appreciate their honesty when it comes to our equipment.
Shareese Gwathney
Jun 18, 2021
Report
Tony Ammendolia
Oct 27, 2020
Report
Elizabeth Hazlegrove
Jan 16, 2020
Report
S. Suarez
Sep 05, 2019
Report
Dutton really saved us!! Had them out on on an emergency Friday night. They showed up on time, diagnosed the problem and ordered parts to get me going the next day. Reliable, efficient, friendly and in the end my home HVAC is as it should be. Jerold my technician even found an issue with the duct work from a previous repair in which I was cooling .Krebs of the crawlspace than the house and corrected that too. Could not be happier!!!
R. Ryan
Jun 15, 2019
Report
I own a small restaurant and these guys were absolutely wonderful to work with. Since we are small, a malfunctioning cooler or prep station can derail the whole day and mean tons of lost revenue, so needless to say I was pretty stressed out when I called them. From the person who answered the phone to the technician they dispatched, every single person I dealt with was extremely helpful and professional. The price for the work was very reasonable and the repair man Kevin went out of his way to explain how/why the issue occurred and how we could prevent it from happening again. I’ve been doing
Kevin Grubbs
Jul 28, 2018
Report
Alex Konstantinidis
Sep 12, 2016
Report
Got the job done, but broke the ceiling of our freezer trying to fix our compressor. When i called to let them know about the damage they had done the women at reception put me on hold for 30 minutes to let me know that they cannot do anything about it with a nasty attitude. I own multiple restaurants and spent about $2500 on the repair, you would think they would be courteous enough to help or even just take a look at a simple repair. Very upsetting and unprofessional.
Wendy R.
Oct 09, 2015
Report
I had confirmed a scheduled date and appointment time with Dutton for 10/2 for 8a.m for preventative maintenance on a heat pump unit. They called at 7:59 a.m. the day of the appointment to say they couldn't make it after I had already taken time off from work so we then rescheduled for Fri 10/9 8a.m.. Dutton showed up on the wrong day and time on Thurs 10/8 at 8:30 a.m. while I was working and I told them if they didn't need me to be outside to go ahead and complete the work. The workers then left with no notification and I could clearly see by the condition of the unit that they did
Mike Beaudrias
Jan 22, 2015
Report
Fortunately my customer service experience was different than the previous review. I left a message and Monica called me back promptly to take my information, and hour later Valerie called to schedule an appointment and since there was a serviceman in the area they were there in 30 minutes. Nick was polite and knowledgeable and although I did not get the result I wanted (an N'finity Wine cooler from Wine Enthusiast that crapped out after the warranty expired) he was very helpful and provided some thoughts on how to address the problem and some insight into what to look for (who knew there were
