Hampstead Pool & Spa has built, maintained, and renovated beautiful swimming pools for discriminating homeowners all over The Cape Fear/Coastal Carolina Region. Our mission is to provide you with the highest level of quality, craftsmanship, and professionalism from start to finish.
We are proud members of the Pool & Hot Tub Alliance (PHTA) - the world's largest association representing swimming pool, hot tub, and spa manufacturers, distributors, and builders.It's worth noting that we have a Certified Pool and Spa Operator in our team. Hampstead Pools & Spa offers everything you need for your perfect pool.We'll take care of all the construction details so that you don't have to worry about anything else but enjoying your new pool.
We are proud members of the Pool & Hot Tub Alliance (PHTA) - the world's largest association representing swimming pool, hot tub, and spa manufacturers, distributors, and builders.It's worth noting that we have a Certified Pool and Spa Operator in our team. Hampstead Pools & Spa offers everything you need for your perfect pool.We'll take care of all the construction details so that you don't have to worry about anything else but enjoying your new pool.
Services
Our team is committed to excellence in every aspect of our services. We strive to go above and beyond to ensure your satisfaction with our work. We're meticulous to ensure quality installation from start to finish, including site prep, foundation work, and hardscaping. Whether you're looking for a new pool, pool services, or retail items like chlorine and water testing kits, we have it all.
Hampstead Pool & Spa provides trusted swimming pool services in Cape Fear/Coastal Carolina Region. Whether it is Pool Safety Covers, Vinyl Liner Replacements, or Eco-Finish Remodel, we make sure your swimming pool looks and runs at its best. We make it easy to keep your pool and spa ready for any weather.
If you're looking for new ideas for your swimming pool, you've come to the right place. We offer Fiberglass & Vinyl Liner Pool construction for the greater Cape Fear/Coastal Carolina Region. To get the very best experience from your new swimming pool, it's important to choose the right type of pool for you and your family, taking into consideration factors like budget, maintenance, and space.
Imagine your dream pool. You know, the one you always wanted to install in your backyard but never really had the time or budget for? Well now is finally a great opportunity! With our financing partner Lyon Financial, there'll be no more excuses for you not to make your dream backyard oasis a reality.
If you are looking for outstanding hot water therapy and high-quality craftsmanship at a reasonable price point, then a Nordic Hot Tub is your best choice. Nordic Hot Tubs are known for being Simple, Therapeutic, Affordable, and Reliable. Whether you are looking for plug n' play models or high-quality, luxury spas for your home, the choice is yours!
Reviews (20)
Matt Brown
Dec 15, 2021
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I contacted Dan about two years ago and had a consult for a new pool install at my house in Holly Ridge. He came right out and went over all the options. During the Covid pandemic everything was back ordered and in huge demand. They could have but did not mark up their prices on materials or labor, and kept me informed of timelines along the way. Once the pool shell was delivered they hit water and got the equipment needed to get that job done. I was very pleased with their entire crews professionalism. They treated me, my family and my dogs with respect! The pool install was done with near perfection
James Smith
Nov 26, 2021
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Dean Noble
Oct 12, 2021
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John Pogorelec
Sep 29, 2021
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Charlie Wade
Jul 05, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I purchased maintenance materials for my pool. I purchased my Nordic pool from Hampstead Pools. We love it. Hampstead Pools was quick to help when our pool was vandalized. They secured new parts and installed them for us. Very happy customer!
Services: Water analysis, General repairs & maintenance
I purchased maintenance materials for my pool. I purchased my Nordic pool from Hampstead Pools. We love it. Hampstead Pools was quick to help when our pool was vandalized. They secured new parts and installed them for us. Very happy customer!
Services: Water analysis, General repairs & maintenance
Owen Kir
May 27, 2021
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J. B.
Apr 18, 2021
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I bring my water samples here and recently had them clean my pool! They’re always very nice, answer their phones, give great advice and are happy to help! The guy who cleaned our pool was polite, came right on time, and was quick! Pool looked great and was sparkling clean! Will definitely continue to use them as well as recommend them!
Brian R.
Oct 29, 2020
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It started out great but over the last 4 months has gone downhill. Do NOT hire this company to maintain your spa/pool unless you're going to watch them - multiple times they billed for services and chemicals not provided. When contacted about it the account manager agreed that there was a problem but the owner refused to provide a refund even with camera/video and neighbor witness of evidence of no service. Was so bad that chemical imbalance was causing corrosion where complete empty/refill had to be done. There's a reason it's no BBB accredited. So many other options in the area
Annette Santana
Aug 14, 2020
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Do not go with this company. The last owner was wonderful because she actually knew how to work with customers. My first pool was installed when she owned the business. We moved, and we wanted to install the exact same pool. Well, it definitely was not the same quality. Our pool is not level at one end. They gave a horrible excuse as to why that happened. I just let it go. My next huge concern was the concrete. They went with a different person, and I do not think they are legit. Our concrete has cracks in it. We called them out right away to fix it. They agreed to fix the problem, but it was pool
Laurie S.
Jul 14, 2020
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Don't even know where to begin with the negative review of this company. First I want to say that I waited to write this review as we had to get the pool cover factory rep here to look at our poorly installed cover. We started out on this project with them cutting through our main power line as they never got 811 out here before they dug....guess they thought it would be ok....IT WASNT!! That caused a three week delay getting the main line fixed and 811 out here to mark the lines. Super poor communication, rude office people, and poor work. Pool waterline tile is glass and they didn
Brittany Frost
Jul 14, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Hampstead Pool and Spa was amazing! They were professional, timely and provide top notch service! They installed our in-ground pool in a timely manner even with a few weather issues that delayed a few things. We could not be happier! Thank you!
Hampstead Pool and Spa was amazing! They were professional, timely and provide top notch service! They installed our in-ground pool in a timely manner even with a few weather issues that delayed a few things. We could not be happier! Thank you!
J. C.
Jun 20, 2020
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I love how they take the guess work out of maintaining a clean hot tub!
The chemicals and testing typically required is too confusing. Trying to distinguish changes in color on those dipsticks then deciphering how much of what chemical to add is bizarro world to me.
Now, all i have to do is take my water sample in and they tell me what to add and when.
Thank you so much!!
The chemicals and testing typically required is too confusing. Trying to distinguish changes in color on those dipsticks then deciphering how much of what chemical to add is bizarro world to me.
Now, all i have to do is take my water sample in and they tell me what to add and when.
Thank you so much!!
Wendy B.
Mar 27, 2020
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Hampstead pool did a great job installing our pool on N Topsail. We also use them to open and close our pool for the season and they have been very prompt and thorough. Beautiful pool and we couldn't be happier. As with everything else in a resort town, they were very busy with a lot of installs to complete so process was a bit slower than I hoped but the results were well worth the wait! They have been very responsive to any questions we have had as we are pool newbies.
Frank T.
Apr 29, 2019
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Stay away from this pool store. We had an in ground pool installed and there was a problem with the coping breaking off. They tried patching with no luck several different times. Always promising to make it right. This last time they showed up with a tube of caulk really. Now they tell us there is nothing they can do. Do yourself a big favor and purchase your pool elsewhere. The past owner was working with the new owner and even in this role had promised to make there wrong doing right. They even sent someone out this past Saturday and when they figured out a tube of caulk wasn't going to
Derrick B.
Feb 25, 2019
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Do not waste your money with this business. Our pool was "completed" by Hampstead Pool and Spa less than three years ago and has been nothing but a problem. The pool itself is unlevel and our decking is literally collapsing under our feet when we walk on it. I have addressed the issue with the owners but they have no interest in correcting their shoddy workmanship. Before proceeding with this project we did read the negative reviews and thought "how bad can it be"; believe me it can be BAD. We only decided to work with HP&S because we literally live across the street
Dan D.
May 03, 2017
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Apparently Wendy's idea of customer service is "I turn away people who need service if they don't buy chemicals from me." You should be happy you have any business treating others with that attitude. I am glad you asked why I was willing to pay more to use your store. It is because I support local business within the community, not because you provided anything exceptional by any means. I did not purchase the pool nor chlorinator from you this it true, because when I purchased my house they were already there. It is sad though that you have to downplay how much I have spent
Teresa R.
Dec 03, 2016
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Poor service! Asked for Hampstead pool to come out to our home, give us an estimate for liner replacement and stone hardscape around the pool. A very nice young man came out , and he told us the owner would be in touch with us in a week with the cost. Two weeks later we still have not heard anything from Hampstead pool. The following Monday i called Hampstead pool, I was told that the owner choose NOT to give us a quote, without any explanation. So much for supporting this small business. Also their Web site says open until 2 pm on Saturday, WRONG, not open at all on Saturday.
Sharon C.
Jun 08, 2016
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Our first experience renting a beach house with a pool and on our second night there, a tropical storm blew in and the pool ended up filled with sand. Emailed Hampstead Pools and he was there the same day and left our pool sparkling clean much to the delight of all the children (and adults) in the house. Fantastic service- thank you so much!
Kevon G.
Jun 02, 2016
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Go to any other pool business in the area!! Extremely poor quality, dispicable customer service and rude owner! Refused to come and service my pool liner that they themselves installed very poorly. They got my money and took no responsibility for their shoddy work. The owner blatantly told me she had no time to solve my problem and did not need my business.
Sun S.
Sep 25, 2013
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I have not and will not recommend these people to anyone. First, when we were getting a quote for our pool, they gave us incorrect information regarding the ladder that came with the pool. We had to end up buying a conversion kit for it. They'd call and give us a date and time that they would be out to work on the installation, then they just wouldn't show up. This happened more times than I could count. They were supposed to come back out after installation and get the wrinkles out of the liner. After about a week or two of waiting for them to come, I popped into the store a few