A glowing fire is warm, beautiful, and relaxing. There is nothing more welcoming on a cold day than to gather around the family hearth. Fireplaces and freestanding stoves add comfort and romance to your home. More importantly, they have the ability to warm - not only the room, but your body and soul as well.
The Tinderbox is a family owned and operated full service hearth shop. We offer high quality stoves, inserts, and fireplaces - all year round. We carry wood burning, pellet, gas, coal, and electric alternative heating appliances from leading manufacturers in the industry. We also offer installation and maintenance services (including chimney sweeping) for all the products we sell.
We understand choosing the right alternative heating system for your home is a big decision and our attention to friendly, helpful customer service will be the hallmark of your buying experience. At The Tinderbox, we are dedicated to giving you, our customer, a complete understanding of all your home heating options and helping you decide which option will best meet your needs, budget, and desires.
The Tinderbox is a family owned and operated full service hearth shop. We offer high quality stoves, inserts, and fireplaces - all year round. We carry wood burning, pellet, gas, coal, and electric alternative heating appliances from leading manufacturers in the industry. We also offer installation and maintenance services (including chimney sweeping) for all the products we sell.
We understand choosing the right alternative heating system for your home is a big decision and our attention to friendly, helpful customer service will be the hallmark of your buying experience. At The Tinderbox, we are dedicated to giving you, our customer, a complete understanding of all your home heating options and helping you decide which option will best meet your needs, budget, and desires.
Services
The Regency Classic Medium Wood Stove provides the perfect amount of heat for most spaces. Load wood in this stove front to back or side to side for the optimum convenience. Regency's wood burning stove lineup includes hybrid catalytic, non-catalytic, steel and cast-iron stoves in a variety of styles including traditional, contemporary, and modern.
Reviews (13)
Tarale W. Spikes
Dec 19, 2021
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I only gave 4 stars because my experience is with the customer care via phone. So I can’t attest to an in store experience.
I am a new homeowner in the area and was aimlessly searching for whomever installed the insert that came with our home. Keith at Tinderbox verified that ours was in fact purchased from their store AND he kindly invited us into the showroom to have a tutorial of the insert so that we may get the most efficient and effective results; it certainly is a skill getting a sufficient roaring fire. Keith also took the time to explain the unit as well. Looking forward to going inâ€
I am a new homeowner in the area and was aimlessly searching for whomever installed the insert that came with our home. Keith at Tinderbox verified that ours was in fact purchased from their store AND he kindly invited us into the showroom to have a tutorial of the insert so that we may get the most efficient and effective results; it certainly is a skill getting a sufficient roaring fire. Keith also took the time to explain the unit as well. Looking forward to going inâ€
John Ladany
Jun 19, 2021
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Michael Susco
Feb 21, 2021
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Went there yesterday during the weekend of skiing to look at fireplaces. We wanted to put in our new home.
The owner rude and disinterested we asked if we can ask him questions and he said “ not really.” He went on to say that he was in a hurry and he didn’t have time for us. He told us to go find a place closer to home that he can’t help us.
I am pretty sure he doesn’t care about reviews but we might have Bought something else.
The owner rude and disinterested we asked if we can ask him questions and he said “ not really.” He went on to say that he was in a hurry and he didn’t have time for us. He told us to go find a place closer to home that he can’t help us.
I am pretty sure he doesn’t care about reviews but we might have Bought something else.
David Lam
Feb 18, 2021
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I recently visited the place to get a price quote on a stove. The owner didn't look up from his paper work and seemed disinterested. Not a good start! His price quote was 25% higher than other retailers. Additionally, he is so busy that he wouldn't be able to do the work for a few months. I hope his customers are checking pricing before giving them the business. Not impressed.
Harvey Reibel
Sep 16, 2020
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Maria G.
Oct 15, 2019
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Sean Brannen
Sep 16, 2019
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Tom & Connie J.
Dec 18, 2018
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Forget these guys! All they want to do is sell their merchandise. They only cherry pick the easy one-story houses with one fireplace. "Sorry, we don't have time" once they find out there may be anything complicated. As a result, I would never do business with them for anything.
Call Ashes to Ashes out of Windham if you want excellent service.
Call Ashes to Ashes out of Windham if you want excellent service.
Edmund Poplawski
Aug 23, 2018
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Julia Vishnev
Oct 25, 2017
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Bought a vermont bun baker oven and had it installed by the Tinderbox and had wonderful customer service all the way through. They worked with our schedule, they were timely and responsive, and I would not hesitate to recommend them to anyone (a carpenter building my house decided to go through them as well). Will definitely be using them for future stove or chimney related services or purchases.
Douglas Senterman
Aug 25, 2017
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Henry C.
Jan 12, 2013
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Keith and Kim run a great operation. I purchased a pellet stove from them last season. They installed it and I have had them perform the annual check on the unit and the chimney. They are fast and efficient, great attributes when it comes to your heating. Minor unit issues were dealt with very professionally. WIl be using them for years to come.
Betsy T.
Oct 09, 2012
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I've used The Tinderbox for our routine chimney sweep for the past two years. They are professional, fast and do a great job. I also had an issue with our chimney's damper which they not only fixed temporarily (for free) but also advised me on the best way(s) to correct the issue permanently by giving me two different options with thorough explanations and no hard sell.
My advice to potential customers is book your appointment early because they get really busy in Sept/Oct/Nov.
My advice to potential customers is book your appointment early because they get really busy in Sept/Oct/Nov.