Demand for pools and hot tubs has skyrocketed in the past year. At the same time, pandemic shutdowns and delays have created widespread manufacturing shortages. This has led to pretty substantial supply issues for hot tub inventories and pool construction materials. We are constantly working with suppliers, but the combination of high demand and low supply has led to long wait times across the industry.
If you're shopping for a hot tub, they are available but limited to our in-stock inventory. For a complete list of our in-stock inventory, or those on the way, please call 865-584-3607 and when prompted, choose one of the 2 locations. We only install in-ground liners. We do NOT install above ground liners - the only exception is if we built the pool AND we receive supervisor approval*.
We do gunite replaster work and in-ground pool modifications. We will do tile and deck work if it is part of a larger renovation but not as a stand-alone repair. Buying a new pool is a big decision and one you shouldn't make without doing your research.
If you're shopping for a hot tub, they are available but limited to our in-stock inventory. For a complete list of our in-stock inventory, or those on the way, please call 865-584-3607 and when prompted, choose one of the 2 locations. We only install in-ground liners. We do NOT install above ground liners - the only exception is if we built the pool AND we receive supervisor approval*.
We do gunite replaster work and in-ground pool modifications. We will do tile and deck work if it is part of a larger renovation but not as a stand-alone repair. Buying a new pool is a big decision and one you shouldn't make without doing your research.
Reviews (15)
Karen Hummel
Jan 27, 2022
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Michael Seaton
Jan 06, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dustin and Doug came out and installed my new hot tub and showed me how to maintain it. It was my first hot tub, so they took the time and made sure I could care for my new tub. I would recommend using this company. They we great.
Services: Water analysis, General repairs & maintenance
Dustin and Doug came out and installed my new hot tub and showed me how to maintain it. It was my first hot tub, so they took the time and made sure I could care for my new tub. I would recommend using this company. They we great.
Services: Water analysis, General repairs & maintenance
David Bradley
Jan 06, 2022
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The sales staff was awesome and answered all of our questions before we decided to buy and continued to treat us the same after we purchased the Spa. The pre-delivery team and the delivery team were exceptional and made it easy to prepare for our new Spa. The delivery team led by Doug was great and Doug spent an hour with us going over how to take care of every aspect of our new Spa. Look forward to doing business with them again.
James Goetze
Dec 16, 2021
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I wanted to thank Campbell's Pool and Spa for the great service and product they delivered and especially give a shout out to David who showed great customer service and thereby enhanced the reputation of Campbell's in my opinion. As I told David, I will be using Campbell's going forward for all pool related services including repair, enhancements and opening and closings when required. Again, thank you for your great service and results above expectations.
John Pidgeon
Dec 07, 2021
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We’ve owned our Hot Springs spa and Covana cover for almost 5 years now with no issues. Routine maintenance and the occasional water change is all we’ve ever needed. The build quality for both the spa and cover are impeccable. That, coupled with the expertise of Kelly and her service department, makes it easy for us to recommend Campbell’s Pool & Spa. Wonderful products, service and personnel.
Jan Wise
Nov 17, 2021
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We installed an inground pool with heater 5 years ago. The installation left behind a black mold in the pool that took 3 years to get rid of. The cement cracked because they forgot to put in joints. One of the lights below the water developed a leak within the first year and had to be sealed at my expense. the heating unit had 4 breakdowns in the first 4 years, and the UVA lighting unit had to be replaced. All at my expense. The biggest problem was that we always had to wait for service - for weeks! And then we would have different service techs who would tell us different things. This year, after
K. W.
Nov 08, 2021
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Jan 2021 called about leak they schedule an appointment then called me days before and had to reschedule because forgot all techs in training in Utah. When they came out diagnosed the pump leaking had to order pump this took 6 months which I didn't understand because the parent company makes their own parts. But I waited when they did finally get here to install pump I asked them about moto jet also that wasn't working again had to order parts 5 months this time schedule appt to install then canceled at end of day after I waited all day. then had to wait almost another month to get back on schedule
Bruce Nerge
Nov 02, 2021
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Doug and Dustin serviced my pool and I was very happy with their service. They do great work and informed me of any issues concerning the pool and offered solutions. They were friendly and answered any questions I happened to have. I look forward to seeing them in the spring for the opening.
Services: Winterization, General repairs & maintenance
Services: Winterization, General repairs & maintenance
Kenneth Zalewski
Sep 08, 2021
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Purchased a new Bullfrog Spa from Poolwerx in Dec of 2020 and had it installed in time for New Years eve. The spa has been great and the Poolwerx company has been fantastic to work with. Just did the second water change in the spa and found a "very small" imperfection. Contacted Poolwerx and they sent a repairman out in a few days to fix the problem. The repairman went above and beyond to make sure it was repaired correctly. He even contacted Bull Frog directly and both companies exceeded my expectations by leaps and bounds. I will highly recommend both of these companies for their unbelievable
Roger Miller
Aug 18, 2021
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Horrible. Two warranty claims in the first 8 months of ownership. They only responded to the first one after I had contacted the manufacturer. It was delivered with s bad control panel in December. Finally repaired at the end of March. Now a pump quit working. They call me two days after coming out to look at it asking for payment! It’s covered under warranty. And she said they would order the pump after I paid them. I’m still in disbelief. I was warned they were the most expensive place in the area. But I expected better service after the money I paid. I’m awaiting answers from bullfrog
Ed P.
Dec 30, 2020
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I recently purchased a Bullfrog hot tub from Justin at Campbells. I'm not sure how they got the negative reviews but my experience was excellent.
I called the companies main number and arraigned to meet Justin the next morning at their store as they had just received a shipment of Bullfrog spas and still had a couple of Hot Springs tubs I could look at.
The sales process was easy as they really just explained the different hot tubs they had advantages and disadvantages of each that met my space requirements. The reason I chose Bullfrog was the jetpacks and they had them in stock. Justin said
I called the companies main number and arraigned to meet Justin the next morning at their store as they had just received a shipment of Bullfrog spas and still had a couple of Hot Springs tubs I could look at.
The sales process was easy as they really just explained the different hot tubs they had advantages and disadvantages of each that met my space requirements. The reason I chose Bullfrog was the jetpacks and they had them in stock. Justin said
Tall S.
Nov 20, 2020
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On 10/16/2020 I called to inquire about a pool cover .I was told it was $230 to "get on the schedule." Well, Ive been "on the schedule since 10/16/2020 with no contact at all. I was initially told I would get a call within a week, for them to schedule a time to come out and measure my pool. Again, no call, no contact. I finally called and asked for my deposit back since there was zero action from them. I am waiting for the "call back." What good is a pool cover after the leaves are down?? Save your money and go somewhere else.
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Eddie H.
Feb 18, 2020
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Christina H.
Aug 29, 2019
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I really wish I had done more research on this company prior to paying them to build us an inground pool. This is the worst company I have worked with - ever. Poor customer service and that is if they even show up to work.
We ordered an above ground pool on May 27th and was told that someone would be out in 3 days to evaluate the land to see what work would need to be done. Then they would put us on the schedule to the instillation. While I realized it would not be right away I was not told it would be OVER 3 months before I could have the swimming pool.
First the evaluation that would be
We ordered an above ground pool on May 27th and was told that someone would be out in 3 days to evaluate the land to see what work would need to be done. Then they would put us on the schedule to the instillation. While I realized it would not be right away I was not told it would be OVER 3 months before I could have the swimming pool.
First the evaluation that would be
Daniel C.
Jul 29, 2018
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7/23 Little to no activity in the beginning of the week again. However, again on Thursday they came out and hooked up the hot tub heater with gas. Ran it on Friday, and it seems good. However, I now noticed that 3 jets are not jets at all. On Sat, the heater has lost all power. On Sat, they came unannounced, but I am grateful. They regraded the back yard for closing this project out, as erosion had occurred and even spilled into the neighbors yard as they did not use silt fences. There are still several items that are not complete and now jets, but they are asking for final payment.
7/16
7/16
