The customer service was great! We were in a pinch to get a hot tub replaced on a rental home and everyone at the Hot Tub Store was very accommodating to assisting us in getting a new one quickly. The Hot Tub Store did an amazing job of helping us pick out a hot tub and installed it beautifully. They were excellent at communicating throughout the entire process.
We are very, very happy customers. This is my second hot tub purchase from this store. My first was 17 years ago; yes, my first Hot Springs Spa Jetsetter lasted that long. I had a wonderful experience then, and nothing has changed. Professional, knowledgeable, courteous, friendly service is what you can expect from The Hot Tub Store.
Installation took no time at all, and every aspect of the hot tub operations was explained thoroughly. Thanks for offering a great product at a great price with fantastic service to back it up.
We are very, very happy customers. This is my second hot tub purchase from this store. My first was 17 years ago; yes, my first Hot Springs Spa Jetsetter lasted that long. I had a wonderful experience then, and nothing has changed. Professional, knowledgeable, courteous, friendly service is what you can expect from The Hot Tub Store.
Installation took no time at all, and every aspect of the hot tub operations was explained thoroughly. Thanks for offering a great product at a great price with fantastic service to back it up.
Services
Before your new hot tub or spa is delivered we offer a complimentary site inspection to help determine the best location and orientation so that you can enjoy the perfect spot for relaxation. We also verify that you have the proper support, electrical supply and access. All concerns are addressed prior to delivery day.
Reviews (8)
Bruce Swift Jr
Dec 30, 2021
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Recently purchased a new hot tub from the Hot Tub Store the whole experience from start to finish was flawless the Hot Tub Store are by far the most experienced in their field and it shows. Begining with the selection process through delivery/setup and beyond first class customer service
all the way.
all the way.
Sandy Miller
Nov 01, 2021
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Mandy Pirosko
Oct 04, 2021
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Jane Barba
Oct 03, 2021
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We are "newbies" at the lake for about a year and a half now. When we bought our home, it was in the middle of the pandemic. Our house had never been a rental so of course, a hot tub is needed! The service was fantastic!!! I know they must have been inundated, but I got on a list and when it finally arrived, they called, scheduled service and install & it all went like clockwork! Very professional, friendly and efficient!! I would recommend this business to absolutely anyone!
Linda Kelly
Oct 01, 2021
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Jim Shay
Sep 20, 2021
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We were very happy with the sales and support from the Hot Tub Store. You can buy a hot tub from anybody, but the Hot Tub store went above and beyond when it came to the delivery pre-planning and installation process. It was really first class. I would highly recommend buying a hot tub from the Hot Tub Store.
Tim Galica
Sep 16, 2021
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WOW!!!!!! Had a hottub for years,,,,THEN got the saltwater Hotsprings hottub through Sarah. She was the most helpful and pleasant salesperson I ever spoke with!! The team that took my old one and delivered and set up the new one were also knowledgeable, courteous and respectful of my needs !!! Thank you ALL,, so much!
David Boucher
Aug 04, 2021
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We originally bought our hot tub from the Hot Tub Store in Oakland in 2001 and with proper maintenance over the last 20 years i can say we are quite pleased with their staff, professionalism, customer service. When we plan on upgrading, I can assure you, we fully intend to continue the relationship.