Glenco Fireplaces is your premier source for fireplace products, installation, and service. Our 4,000 square foot showroom is the only one of its kind in the Upstate of South Carolina. We provide superior service to both the home buying public and to the builder's trade. This allows us to maintain a valuable perspective on the most cost-effective products available in the industry.
With our Planning Guide Services, we will walk with you through every step of the process to help you take your home from ordinary to extraordinary, always with efficiency in mind. The decisions you make concerning your fireplace needs will stay with you as long as you stay with your home. You will curl up in front of these decisions for the duration of your life in your home and even beyond since they will affect the sales value of your home.
With our Planning Guide Services, we will walk with you through every step of the process to help you take your home from ordinary to extraordinary, always with efficiency in mind. The decisions you make concerning your fireplace needs will stay with you as long as you stay with your home. You will curl up in front of these decisions for the duration of your life in your home and even beyond since they will affect the sales value of your home.
Services
Glenco Fireplaces has been serving customers since 1993. We offer a large selection of fireplaces including wood burning, direct vent and vent free. In addition, we also have the Isokern pre-engineered masonry fireplace and electric fireplaces by Dimplex. Glenco also offers a wide variety of services to assist your hearth product needs.
Reviews (8)
G. T.
Dec 18, 2021
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I purchased gas logs in January 2019. Installation was as promised, everything worked great for two years. December of 2021 logs will not burn more than about a half inch high flame. Called for service and was told they are running 8 to 10 weeks behind on service calls. I guess I should’ve bought them from someone with a service department who can stand behind their products. I didn’t expect someone to come running same day to service them, but 8 to 10 weeks is utterly ridiculous! Unless I am able to find someone else to work on these logs, I guess I will miss an entire winter’s use of them
Buster Reid
Oct 07, 2021
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Jack Cameron
Sep 21, 2021
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The gas fireplace in the home we purchased was not performing to our liking. A service call by one company did nothing to improve it.
By chance we visited the Glencoe store in Greenville and discussed with them our dissatisfaction with our fireplace. We were assured it could be fixed. It was.
The technician from Glencoe Fireplaces was pleasant, professional and very knowledgeable about all types of units. He disassembled ours, cleaned and inspected all the parts, reassembled it and adjusted it, all the while explaining the process. When it was burning well he adjusted it to give us the appearance
By chance we visited the Glencoe store in Greenville and discussed with them our dissatisfaction with our fireplace. We were assured it could be fixed. It was.
The technician from Glencoe Fireplaces was pleasant, professional and very knowledgeable about all types of units. He disassembled ours, cleaned and inspected all the parts, reassembled it and adjusted it, all the while explaining the process. When it was burning well he adjusted it to give us the appearance
Elisabeth Alderden
Jul 07, 2021
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Sarah Cox
Feb 13, 2021
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We couldn't be happier with the service we received Mr. Mauldin of Glenco Fireplace. Mr Mauldin arrived at our home in a marked Glenco vehicle. He was professional, pleasant and very helpful. He exceeded our expectations of customer service. He took every step to make sure we were happy and that our fireplace was working again. Honestly, our fireplace looks brand new again! Thank you for 13 years of service to Glenco Fireplace, Mr. Mauldin! You're a rockstar!
Robert Gibson
Feb 12, 2021
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Eric Carter
Dec 25, 2019
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Nice showroom, and we were excited about the logs. However, they failed to show up and install the logs on multiple occasions, without informing us. After calling to understand what happened, and hoping to get a clearer picture, they blame other people in the company and claim "there's nothing they can do." No offer to make it right through discounting or confirmed scheduling.
In response to owner response: nothing in the review has changed. We only received service after canceling the order and posting a one star review. It's unfortunate you had team members with the Flu. All you had to do was
In response to owner response: nothing in the review has changed. We only received service after canceling the order and posting a one star review. It's unfortunate you had team members with the Flu. All you had to do was
Melissa Lassor
Sep 13, 2018
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We couldn't be more pleased with Glenco. We contacted them to replace the substandard and defective unit installed by our builder. Jeremy and Logan worked with us to determine what we needed and helped us to select an efficient and attractive unit. From start to finish, Glenco communicated regularly as to the status and what we could expect during the process. Each professional, from builder to electrician to gas line installer was professional, courteous and neat. We absolutely LOVE our new fireplace and are go grateful for Glenco's professionalism and guidance. Highly recommend this company to
