Blue Koi Pool Care
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Blue Koi Pool Care
At your request, an experienced pool tech will make sure your pool is safe, clean, and beautiful. We take pride on giving prompt customer service, so when Blue Koi Pool Care is your pool care provider, you will always have comfort in knowing you are getting great service that is both honest and reliable.
Reviews (19)
Jonathan B.
Jonathan B.
Dec 09, 2021
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Victor quoted me 50 dollars to plumb my cartridge filter. Came back the next day to do the work the next day. Came back with 3 fittings and proceeded to charge me 190 dollars for labor, trip fee an extra person charge because he brought someone with him and had no problems changing the price without informing me first. Do not use shady AF.
Angel B.
Angel B.
Aug 30, 2021
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Our pool pump had finally seen the end
Blue Koi responded quickly, they provided a thorough quote and had the equipment installed in 3 days
We got 3 quotes, Blue Koi was the most affordable and they were very professional
Michael S.
Michael S.
May 08, 2021
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Victor and his crew were great- very punctual. He went out of his way to make everything right and I appreciate that. I'm a first time pool owner so admittedly, I don't know much about cleaning pools but he did take the time to shed some light on important caveats of his nuanced trade. Thank you Blue Koi Pool Care!
Michelle C.
Michelle C.
Mar 20, 2021
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Installed a new pool in July, have been using this company since then, thought they were doing their job. I initially complained after a month because tech wasn't cleaning the baskets. Then after a few more months I noticed my pool starting to turn color after no chemicals were being added for 6 weeks! So here I am 8 months into a brand new pool and I'm told by Leslie's I have to drain my pool because my "pool company" really messed up my pool! I'm so upset. I trusted this company and they ruined my pool and it's taking me over a month to fix it and hundreds of
Kevin H.
Kevin H.
Mar 07, 2021
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If anyone is looking for a pool service company i suggest everyone to do their research on company's they are hire. I was suggested Blue Koi Pool Care and After many many month of great service my tech was removed and replaced with a new one where i had nothing but problems from not testing equipment to cleaning my filter on my deck and rinsing all the DE into the landscape rock i was forced into collections 5 days after i sent an email canceling my service. I was then issued a $25 late fee after being threatened with collections. On top of that i have had to deal with one of the more unprofessional
Jason
Jason
Mar 03, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Blue Koi’s outstanding reputation precedes itself. Since starting service my pool has been exceedingly clean and maintained impeccably each and every week. I highly recommend Victor and his crew for any of your pool service needs.
Services: Netting, Wall brushing, Leaf traps, Filter cleaning, Water treatment, Tile brushing
Molly Hess
Molly Hess
Feb 22, 2021
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Being the owner of a house with a pool was very overwhelming for us when we first moved in. We initially found a pool company that was located in the neighborhood but were quickly dissatisfied with his service. Then one of my neighbors recommended Blue Koi Pool Care. They show up on time every week and do an excellent job of caring for our pool. They answer any questions we have, and are very professional and courteous. Our pool has never looked better and i would highly recommend Blue Koi to anyone needing pool maintenance.
Brenda N.
Brenda N.
Feb 20, 2021
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Awesome service! Definitely will use this company again and refer to friends! Very accommodating to last minute request - we just going to have tile line done but after it was drained, we realized it needed to be acid washed!
Travis Costello
Travis Costello
Jan 22, 2021
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Pool service started off good then after a few months service drastically declined. Pool began getting cloudy, filter was not backwashed on a regular basis. Technician showed up one day after a storm and just left and did not perform service. Pictures attached. Then I received my monthly invoice on 10/31 and on 11/1 one day later began receiving messages about paying and then on the 2nd two days later he tried to charge me a $25 late fee. I paid this invoice 2 days after it was due and victor never returned to service my pool not even a message saying he was not longer going to maintain my pool
Tara Hornbeck
Tara Hornbeck
Nov 23, 2020
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Wow and wow! Blue Koi Pool Care cleaned our calcium line on our pool tile and caulked the perimeter! They were prompt, friendly and professional. The owner, Victor, knows his stuff! His team, Jay and Jim were awesome and funny! So pleasant and patient! All our questions were answered and our pool is crystal clear and ready for the summer! Victor and his wife Daniella make a great team and we love that they came out personally! They do not over sell you but will make great recommendations based on the condition of your pool and for a fair price. We talked and laughed and felt like family. They are
Julia M.
Julia M.
Nov 04, 2020
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They were great at first. But then we noticed they stopped coming once a week and started coming maybe once every 2 weeks. It's pretty easy to tell when you're working from home who comes through the home. Then they raised their prices. After this we decided to cancel. They didn't tell us that we had to pay the month we canceled in(not sure how that works considering we're paying for a month we're not getting service). Instead of waiting 1 day for us to reply and look into when we last paid, They continued to harass us and text us awful things threatening us for 80$. 80
Vinny Hase
Vinny Hase
Sep 11, 2020
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I recently purchased a home that this company had been servicing the pool for several years, the sellers highly recommended Victor's company. Victor came out and spent about 45 minutes educating me on how the equipment worked at no cost. I hired him for weekly service after shopping rates with other companies. I felt comfortable going with Victor because he is a very hands on owner, I believe in supporting small businesses and I really liked that Victor was extremely honest, upfront and cares. We've been using his service for 2 months and I absolutely have no complaints. They are consistent and
Bonnie L.
Bonnie L.
Aug 02, 2020
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We love Victor... he is great and responsible... they even slip by my Shepard early early in the am. They also removed the scaling on my pool tiles and rock waterfall, and a water change... my pool looks amazing and sparkling
Marty S.
Marty S.
Apr 05, 2020
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These guys were on time, on it hard. Drained the pool, Scrubbed very good and removed the calcium spots. Came back the next day to add chemicals. They do what they say! Thank you guys for a job well done.
Mike K.
Mike K.
Mar 21, 2020
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These guys are amazing and keep my pool crystal clear and are very responsive. I will refer them to all my friends and definitely continue to use them. Love the service, keep up the great work guys!
Julia H. Mills
Julia H. Mills
Jan 13, 2020
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Victor always does an amazing job! My pool always looks like something straight out of a magazine but without the insane price! He’s knowledgeable and always answers any questions I have. Overall, the quality of work he provides is fantastic and I wouldn’t recommend any other pool service.
Jake V.
Jake V.
Oct 21, 2019
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Highly recommend Blue Koi Pool Care for your pool cleaning needs! Their response time was prompt, their service was speedy, and the quality of their work was outstanding. All at a very reasonable price. Thanks again to Daniela, Victor, and Jim for making my first experience with Blue Koi a great one!
Dom Jera
Dom Jera
Sep 14, 2019
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I hired Victor to do an acid wash on my neglected pool. I called several pool companies for a quote and decided to go with Victor because he was responsive and friendly. He could also fit us in his schedule quickly. We were very impressed by his work, he even came back several days in a row once it was filled to make sure the chemicals were back in balance. We have since hired Victor for regular service because I can't take care of my pool anymore due to surgery. We have been very happy with his service and attention to detail. I highly recommend Victor's company.
Audrey R.
Audrey R.
Aug 12, 2019
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We had Victor our to acid wash and clean the tile, and our pool looks brand new! Excellent customer service and great communication.