Affordable Spas & Pools is dedicated to recycling and rebuilding of spas. When we get our spas in, we completely go through the tub and rebuild it to like new condition. We offer a low cost SUSTAINABLE ALTERNATIVE to purchasing a new spa. We carry all the necessary chemicals to keep your spa or pool safe and clean.
Affordable Spas & Pools makes every effort to provide high quality products at a competitive price. We also stock a variety of spa and pool accessories to fit your needs. We offer onsite and offsite repairs, free professional water analysis & monthly maintenance contracts.
Affordable Spas & Pools makes every effort to provide high quality products at a competitive price. We also stock a variety of spa and pool accessories to fit your needs. We offer onsite and offsite repairs, free professional water analysis & monthly maintenance contracts.
Reviews (16)
Susan C.
Jun 10, 2021
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The female I dealt with was rude and not the least but helpful. Had to use them for repair on tub...kept changing time frame for when I could expect a service call four to five weeks out then showed up unannounced. "Hellooooo"?!
$60.00/hour plus parts... I have a masters degree in a profession and still don't make that. Guess I need to start charging for bandaids, antiseptic spray and not just suturing.
$60.00/hour plus parts... I have a masters degree in a profession and still don't make that. Guess I need to start charging for bandaids, antiseptic spray and not just suturing.
Steve Smith
Feb 18, 2021
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Only in the process of finding a tub so far, but really impressed with the what seems to be a very through process of rebuilding older tubs. Very friendly local owner who has a passion for doing it right and giving his customers a great tub without the high price. Extensive parts and service network for parts that wear in the future. Support local people and reusing is great for the environment!
Ray Ruf
Feb 16, 2021
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I do not know any thing about this place... That why I can't give more or less than 3 star... Technically I there... I never go inside... My friend and I need some place to park while we eat food we just get from Finn's Drive-in... She drive and go to Affordable Spa & Pool parking lot for us to eat and conversate... It after business hour so place was close... That why she choose their parking lot... Sorry I can't be more help... For this place I need ask you read other review for better information about Affordable Spa & Pool...
Kestrel Wilder
Jan 16, 2021
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Great service! The owner, Bert, really knows his stuff and stands by his products. Can't recommend them enough.
***10/20/20 UPDATE
Still a great company. Sounds like recent times have seen a sudden increase in demand for their services (which I can tell you as a fellow business owner can place real strain on staffing and customer service, and generally leads to mistakes). We had such a mistake happen at my rental recently. How a company addresses such things--especially when they suddenly find themselves with a larger customer base and ability to absorb the loss of one client here or there--almost
***10/20/20 UPDATE
Still a great company. Sounds like recent times have seen a sudden increase in demand for their services (which I can tell you as a fellow business owner can place real strain on staffing and customer service, and generally leads to mistakes). We had such a mistake happen at my rental recently. How a company addresses such things--especially when they suddenly find themselves with a larger customer base and ability to absorb the loss of one client here or there--almost
Two Guys
Nov 28, 2020
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It's too bad I can't give a negative star review. If you are looking to be ghosted by a business after paying half up front, this is the place for you! Then when you call the store no one can give you any information. They just don't have anyway of knowing the information about spas that have been purchased or when they will be delivered. Only the owner knows that info and he is never available. Terrible experience. Save yourself the frustration, buy your spa elsewhere.
Daniel Smith
Aug 20, 2020
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If you want to buy a hot-tub in a fancy, low-lit showroom with options displayed on the floor and salespeople in matching shirts that want to up-sell you on everything, GO SOMEWHERE ELSE.
Affordable Spa and Pool is high on value, and seems low on atmosphere, until you get to know them - and then the place grows on you! They refurbish unwanted hot tubs and sell at an affordable price -- so much cheaper than buying new. Bert is extremely knowledgeable, friendly, and will walk you through the warehouse area where they have other hot-tubs in process. Lena will answer all of your questions about pricing
Affordable Spa and Pool is high on value, and seems low on atmosphere, until you get to know them - and then the place grows on you! They refurbish unwanted hot tubs and sell at an affordable price -- so much cheaper than buying new. Bert is extremely knowledgeable, friendly, and will walk you through the warehouse area where they have other hot-tubs in process. Lena will answer all of your questions about pricing
Steven Soski
Jul 28, 2020
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Shawn Stockford
Jul 06, 2020
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I can't believe the negative yelp reviews from several years ago mostly. I have dealt with them over the years for rebuilt motors and supplies. Always going the extra mile and my experiences have always been getting more than I expected. They have shown up on time for my service work and always seeking to provide solutions for my hot tub needs.
Jean Forsman
Jun 19, 2020
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I don’t recommend this place to anyone. I had an appointment to have our spa removed. They didn’t show!! A couple hours later I got a call from the office girl asking if they’d been here yet. I told her no and she said she’d see what was going on and call me back. No one ever called and they never showed up. I left messages they never returned my calls. This was a couple months ago. I finally got through and a really rude man answered and said. Send me pictures of the spa. I said Terry had already seen it. He screamed at me!! “I make the decisions around here”. I sent pictures still
Shellyann Rose
Dec 11, 2019
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We recently stopped in to talk about chemicals for our pool. A very nice young man helped us. He was knowledgeable, friendly and interested in making sure we got what we wanted rather than just selling products. After talking to him and picking his brain some, I’m happy to say We will be buying a hot tub from them in the very near future. Bonus that They’re only a few miles away. Looking forward to many years business. Keep up the great work!
Shawn Hubbell
Aug 15, 2018
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Very impressed with Bert and his team. Purchased a hot tub from Affordable Spas last year. Transaction was smooth, delivery happened just as expected. Delivery team was very conscience about placing tub and making sure I understood how to maintain the tub. One year later, spa has worked flawlessly!
I have called Affordable spas with questions during the year, Bert has always been helpful. I highly recommend this company.
I have called Affordable spas with questions during the year, Bert has always been helpful. I highly recommend this company.
Charlie J.
Jun 30, 2015
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Buyer Beware. This company will not deliver as promised. Poor products, dishonesty. Some of the worst customer service I have ever seen. Hours late to appointments, if they show up at all. They do not return phone calls. Bert, the owner is extremely rude, arrogant and argumentative when asked to fulfill his side of a business partnership. I would have happily paid double the price for a hot tub somewhere else than deal with the headache from these people. The one star is for Vance, who actually knows what he is doing, and is a nice person.
Tim T.
Apr 02, 2015
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I am waiting to see if they will deliver as promised or if I need to take legal action. Hot tub was delivered and installed, but not as promised. Had missing parts, was still dirty from previous owners, not fully functional. Many broken promises, no shows, and rescheduled warranty service calls. Customer service has been very poor so far. Very frustrating experience!
Joseph A.
Mar 28, 2015
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I disagree with the other posts. I am a diy kinda guy and I came in looking for a specific part and the guy that helped me, albeit gruff looking and not extremely personable, provided me with the part I needed and gave me excellent advice on how to fix my hot tub. I had my hot tub up and running within an hour. I will definitely be a repeat customer and recommend this place to the people I know.
Branden P.
Jul 15, 2014
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Kacey nailed it, almost identical to our experience. We have had our spa for almost 20 months now, it has not worked properly from the beginning. Techs have been to our house multiple times (over 15 ). We have tried to be patient and work with owner Bert. We have had excuse after excuse, lies, and the final straw was a hang up when we told Bert we wanted him to buy the hot tub back. Very unprofessional and would not recommend. Our next step is small claims court I guess.
Kacey P.
Jul 04, 2014
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I wish I had read the google reviews and seen the F rating at the BBB on this company before I purchased a hot tub. They are the most unprofessional, dishonest establishment I have ever dealt with. Lies, no shows on appointments, horrible customer service. The owner bad mouths every other company in town, and has no manners. I almost had to take them to small claims. And I am an actual customer. After seeing the owners excuses on other google reviews, where he tries to accuse every bad commenter of being his competition in disguise, I assure you I am a real person. BEWARE. If I could give them