Our team is committed to providing local Houston homeowners and businesses with exceptional plumbing expertise 24 hours a day, 7 days a week, 365 days a year. We have the experience, skill, and creativity to tackle any plumbing project with efficiency. New Tex Plumbing combines superior service and workmanship with premium-grade materials and equipment to achieve some of the best results in the plumbing industry.
Proudly serving the homebuilders, multifamily property managers, homeowners, and more, New Tex Plumbing guarantees precision plumbing installation and dependable repair services at a moment's notice. We know your property is important to you at New Tex Plumbing, and that's why all of our services are performed by fully licensed plumbers who are detail-oriented and proven troubleshooting experts.
Proudly serving the homebuilders, multifamily property managers, homeowners, and more, New Tex Plumbing guarantees precision plumbing installation and dependable repair services at a moment's notice. We know your property is important to you at New Tex Plumbing, and that's why all of our services are performed by fully licensed plumbers who are detail-oriented and proven troubleshooting experts.
Services
New Tex Plumbing has been in business since 1980, and in that time, we've developed the plumbing repair and installation skills that have made us a preferred plumbing resource for both homeowners and general contractors across the greater Houston, TX region. We employ over forty professional plumbers, and we are also certified warranty repair specialists for several major brands.
There's a lot of craftsmanship and effort that goes into every home plumbing system, and nobody understands this better than New Tex Plumbing. We've been serving local Houston, TX homeowners for nearly four decades, and in that time, our licensed plumbers have installed, replaced, repaired, and maintained a wide range of home plumbing systems.
As a business owner, you understand that when your property's plumbing isn't working right, you need it fixed - and fast - before it affects your customer service or your everyday operations. At New Tex Plumbing, we're ready to meet that need, with both routine maintenance and 24-7 repair services, as well as complete, end-to-end plumbing installs.
When you have a plumbing emergency, it's important to receive fast, accurate service that's able to correctly diagnose your issue and provide you with the best solution possible. At New Tex Plumbing, we're open around the clock for emergencies - we know that a burst pipe or overflowing commode don't just happen during business hours.
If your toilet is clogged or the water level too low, we have a few suggestions in the event a plunger does not clear the problem. Fill a bucket or plastic waste basket with warm water and pour it in to the bowl from waist level or higher. Check the toilet after about thirty minutes. If the water in the bowl has some of the color in it, the tank is leaking and the stopper ("flapper") and/or flush valve seat may need to be replaced.
Reviews (18)
Ashley Walker
Aug 21, 2021
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I called this company since they were located by my home, she asked many questions, she said it would be $75 to come, but the payment would go toward the repair, I accepted, she scheduled an appointment for the following day from 10-2p. Well, come the next morning at 7:22am I receive a call from the technician asking questions about the home, he ask when it was built, I tell him the late 70's early 1980's. He responds that the house is too old for him to work on, they have lots of problems. I responded that I had already told the person that set the appointment all of the details when they set
Allan Jones
Feb 19, 2021
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Susan Young
Jan 23, 2021
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Contacted New Tex Plumbing on Monday, February 2 about noon, spoke with 'Rita,' who said she'd have someone call me to discuss my plumbing issues. Two our of three toilets in my home were not functioning, which I shared with her. To date, Thursday, February 4, I've not heard a peep from New Tex. I called Bradbury Brothers on Tuesday morning, had a working toilet by that afternoon, and waiting for parts for the other toilet.
How do companies operate like -- no communication with customers -- this and stay in business, especially smaller companies?!?
How do companies operate like -- no communication with customers -- this and stay in business, especially smaller companies?!?
Linda Lutkus
Dec 29, 2020
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D. N.
Oct 28, 2020
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Sean and a small team came to my house and replaced a significant length of pipe in my front yard from my house out to the street. They brought all the necessary equipment and dug a trench in the front yard. All of the guys were extremely efficient and professional. They somehow managed to salvage the grass and when they finished replacing the pipe and filling the trench, it almost looked as if the grass and yard hadn’t even been touched. When we were first told we had a break in the line and the pipes needed to be replaced, I was honestly terrified and overwhelmed at the thought of such a big
Tiffanie Thomas
Oct 10, 2020
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I reached out to New Tex Plumbing specifically because Rinnai referred to them as “ trained experts” to either fix or replace my water heater.
First, the tech (joe) was 3 hours late and no help from office to give me any updates.
He comes & tells me a part is not working & needs replacing and he’ll contact me the following day with when he can put in new part & also quote for new install.
Called office next day, they said he wasn’t even working and told ME to call him the following day.
Called him the next morning with no answer.
This company has yet to follow up with me and it’s
First, the tech (joe) was 3 hours late and no help from office to give me any updates.
He comes & tells me a part is not working & needs replacing and he’ll contact me the following day with when he can put in new part & also quote for new install.
Called office next day, they said he wasn’t even working and told ME to call him the following day.
Called him the next morning with no answer.
This company has yet to follow up with me and it’s
Abeer Najam
Jul 30, 2020
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I emailed them regarding servicing my water heater but, got no reply. So I decided to call them a couple of days later since my home builder recommended them. The lady who answered seemed confused and told me she will have someone call me to give a quote but no one ever reached me. Went with another company since New Tex is a hassle to get through.
Juliana Harris
Jul 24, 2020
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Unprofessional!
This company was working on new construction on the lot next to me.
They were parked in front of my house and since they were going to be there all day I went to ask if they were working over there why were they parking in front of my house and could they move.
The guy jumps out of the truck and with a loud intimidating voice said " the street is the street and its the same" i said this is the street in front of my house and was going to say could you just park in front of the place that you are working, but he cut me off and told me to call the police.
I tried to calm him and
This company was working on new construction on the lot next to me.
They were parked in front of my house and since they were going to be there all day I went to ask if they were working over there why were they parking in front of my house and could they move.
The guy jumps out of the truck and with a loud intimidating voice said " the street is the street and its the same" i said this is the street in front of my house and was going to say could you just park in front of the place that you are working, but he cut me off and told me to call the police.
I tried to calm him and
Kalynn Hernandez
Mar 12, 2020
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We have very hard water in our area, so we were in dyer need of a water softening system. Technician Sean came out to my home to install and did a awesome job. Taking time to explain things and being very thorough with the instillation. In addition he was very neat and considerate helping me move things around while he was going in the attic, he even did a few helpful things he didn’t have to! Great service, great technician, would recommend 10/10
Laura Moore McDonald
Mar 10, 2020
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We moved into our new house on Saturday. We couldn’t get gas turned on until this morning. The gas company came and turned it on but it was t working. Alex from New Tex got to our house around 8:30 tonight and figured out there was air in the lines and quickly fixed it. Alex was wonderful and very professional! Thank you Alex for getting us hot water!!!
Becky B.
Dec 11, 2019
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We had problems with our Master Bath toilet, had one gentleman come out and not be able to clear the clog, so today Frank McGreggor came out, he did a fabulous job, cleared the clog, and he was very professional. We really appreciated his skill and knowledge. We are very satisfied and would recommend this company as a result of Frank's service to our home.
Bata Pepe
Jul 18, 2019
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Husband made an appointment almost 2 weeks in advance, they were recommended as the certified plumbers for Rinnai tankless water heaters.
The appointment was today from 8am to 9am, at 8:30 am we called to see the if the technician was on his way, and to our surprise she had no idea that there was an appointment and she said " THAT THEY WERE SHORT HANDED AND FRANK THE ONLY TEC AVAILABLE WAS NOT GOING TO BE ABLE TO MAKE IT.
Also, the lady that answer the phone was so rude and unapologetic, she could care less that we were waiting her words" oh well".
Horrible company
The appointment was today from 8am to 9am, at 8:30 am we called to see the if the technician was on his way, and to our surprise she had no idea that there was an appointment and she said " THAT THEY WERE SHORT HANDED AND FRANK THE ONLY TEC AVAILABLE WAS NOT GOING TO BE ABLE TO MAKE IT.
Also, the lady that answer the phone was so rude and unapologetic, she could care less that we were waiting her words" oh well".
Horrible company
Frederick Ted W.
Oct 08, 2018
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Wanda Walker
Aug 12, 2018
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Josh W.
Jan 04, 2018
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Bree D.
Mar 31, 2016
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Saw one of their trucks at Home Depot and asked the driver if he'd had any business cards on him - I'm always on the lookout for potential contractors - to which he rudely replied "No, I don't have no damn cards" while shaking his head.
Not that not having any business cards is uncommon, heck, I get caught off guard from time to time myself... But being courteous and possibly offering a number/name is a superb idea of a great first impression.
Because of this guy's blatant disregard for potential clients and complete disinterest in the company he was promoting,
Not that not having any business cards is uncommon, heck, I get caught off guard from time to time myself... But being courteous and possibly offering a number/name is a superb idea of a great first impression.
Because of this guy's blatant disregard for potential clients and complete disinterest in the company he was promoting,
Dan M.
Jul 15, 2014
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New Tex Plumbing is the kind of customer service focused company with outstanding professionals with undeniable competence in their field that I wish every service industry had. My story with them starts with an overflowing toilet, backed up shower and a very unhappy wife. I called and spoke with Suzette, who courteously understood my situation and took the initiative to work around an already full schedule to find someone to address our need. She told me she would call me back after she heard from some of her local guys in our area, but no longer than 30 minutes. In about 15m, she called
Julie W.
Aug 12, 2013
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Termeer and Associates (also known as Termeer Design Group) is a Custom Home builder who I contracted with to build my house. All of the plumbing was done by Termeer's sub contractor, New Tex Plumbing. Our contract specifications called for conventional hot water heaters. The house was plumbed for conventional hot water heaters.
The Termeer site supervisor ordered Rinnai tankless water heaters to be installed in our house without first discussing the reasons for the change with us and asking our permission to make the change. New Tex installed the Rinnai tankless water heaters, and when
The Termeer site supervisor ordered Rinnai tankless water heaters to be installed in our house without first discussing the reasons for the change with us and asking our permission to make the change. New Tex installed the Rinnai tankless water heaters, and when
