Our founder, David Elyachar began his floor covering career as a retail carpet salesman. He worked his way up to sales manager and eventually became a mill representative. This experience afforded him extensive knowledge in all areas of the floor covering business. In addition, David developed solid contacts and personal relationships throughout the industry that have aided him in the development of his venture.
These contacts continue to play a vital role in the success of Big Bob's Flooring Outlets. In late 1983, David and his family decided to replace the "like new" carpet in their recently purchased home. The carpet did not match their furnishings but was nearly new. It seemed wasteful to simply discard it, so they opted to advertise the carpet in the Sunday classifieds.
To their surprise, the entire house-full of carpet sold immediately and over 50 calls were received from that single advertisement. The overwhelming response sparked an idea. After checking the yellow pages for a "Used Carpet" listing and finding none, an opportunity was discovered.
These contacts continue to play a vital role in the success of Big Bob's Flooring Outlets. In late 1983, David and his family decided to replace the "like new" carpet in their recently purchased home. The carpet did not match their furnishings but was nearly new. It seemed wasteful to simply discard it, so they opted to advertise the carpet in the Sunday classifieds.
To their surprise, the entire house-full of carpet sold immediately and over 50 calls were received from that single advertisement. The overwhelming response sparked an idea. After checking the yellow pages for a "Used Carpet" listing and finding none, an opportunity was discovered.
Services
Your credit card information is safe and we will have no access to it. Net Payment Gateway manages the complex routing of sensitive customer information through the electronic credit card processing networks. See an online payments diagram to see how it works. 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Reviews (14)
Rachel Wiuff
Dec 15, 2021
Report
The sales person, Bethany that we worked with was very helpful and knowledgeable. I felt like I was able to call her if I had questions. The installers were amazing, they worked late to get the job done. I have three small children and having flooring replaced is inconvenient anyway but they worked around my kids schedule and my requests! My experience was great and would choose them again!
Kcshaws
Dec 14, 2021
Report
Big Bob's Flooring Outlet was a pleasant surprise. It is in a very unassuming building but don't let that fool you - they have a great selection of flooring in all price ranges. They also carry high end flooring products that you don't always see at other 'outlet' type stores. The gentleman who helped us was very knowledgeable and friendly. I asked a million questions and he seemed genuinely happy to help. The best part was that I didn't feel any pressure whatsoever. I would 100% recommend checking this place out if you are in the market for any type of flooring.
Chris Price
Oct 04, 2021
Report
Every employee I have dealt with at Bob’s has been phenomenal! I had scheduled carpet install with a small outfit, they kept changing the price on us. Finally I washed my hands of them the day prior to install. I called Big Bob’s in Liberty and told Joe my situation he held a install date for me only 3 days from the day I called. I went in that night to make my selections. Paul the manager helped us along the way and did not rush us even though it was closing time. We got the carpet we wanted at a really great price! The installers were early and very professional installed 1300 sqf and a set
Brian Beeson
Sep 30, 2021
Report
Andy Vanderwerf
Aug 31, 2021
Report
Jeremy Byrne
May 16, 2021
Report
Lee Bates
May 04, 2021
Report
Big Bob's Flooring has proven to be a trusted resource for me and my clients! Their staff is impeccable and they stand behind their products.
They have a great selection and very reasonable delivery times!
They are a primary resource for my company and both my clients and my staff are happy with Big Bob's!!!
They have a great selection and very reasonable delivery times!
They are a primary resource for my company and both my clients and my staff are happy with Big Bob's!!!
Jim Fiscella
May 03, 2021
Report
The carpet is great and sales people are really good. DO NOT USE THEM TO INSTALL though. On two occasions they completely trashed my walls and trim and when they tried to fix it they used wrong color paint , had they asked there was a gallon of it within 20 feet of them. So now I have to wait for them to file a claim and deal with that. Find someone that knows what they are doing to handle then installation
Jenee Ross
Apr 24, 2021
Report
Bethany at Big Bob's was wonderful to work with! We were working on a tight timeline to get an estimate on flooring for a grant submission and she arranged to have the measuring done quickly and safely (due to COVID-19). She then worked up the estimate and had it to me the next business day. I highly recommend them!
Cindy E.
Sep 22, 2020
Report
Buyer beware! The installers left 16 gashes in the baseboard during installing my carpet. The ONLY thing offered was someone called and said (and I quote) "I'm no painter, but I can come by and touch it up if you can provide the paint". I spent over 5 thousand dollars on carpet and felt this was completely unacceptable. First and last time to use Big Bob's!
B. Elpers
May 04, 2020
Report
The staff is friendly, personal, and professional. We ordered, purchased, and had carpet installed all in the time frame of nine days to completion. Install crew was friendly and efficient too. All around great deal, and even with paying for installation we received a higher quality pad and carpet than the big box store.
Colleen C.
Nov 09, 2019
Report
My experience with Big Bob's Flooring can be summarized as:
- Unreliability. Not once but twice the sales person failed to order the materials.
- Lack of communication/response. The sales person had a 50% response rate to emails and phone calls.
- Reschedules. The installation had to be rescheduled multiple times due to the sales person failing to order materials.
- Tardiness. The manager told me the installation team would start early, then the installation coordinator said they would arrive by 10. They arrived at 10:50am. By arriving at 10:50 and leaving for 1.5 hours, they left my
- Unreliability. Not once but twice the sales person failed to order the materials.
- Lack of communication/response. The sales person had a 50% response rate to emails and phone calls.
- Reschedules. The installation had to be rescheduled multiple times due to the sales person failing to order materials.
- Tardiness. The manager told me the installation team would start early, then the installation coordinator said they would arrive by 10. They arrived at 10:50am. By arriving at 10:50 and leaving for 1.5 hours, they left my
LaShaundra R.
Sep 14, 2014
Report
I came in and and loved what I saw until I noticed that no one greeted me on the way in nor did anyone come to assist me when I found a piece I wanted to purchase. I stayed in the area and then walked around looking for someone to help. I even went to the furniture side and unfortunately they only worked on that side. I waited for over 20mins and finally left. It's a shame because I loved that piece but refuse to purchase from a company who doesn't acknowledge their customers.
Brandon M.
Mar 22, 2014
Report
